Remote Utilities vs TeamViewer
We give Remote Utilities a 2.2 GPA and TeamViewer a 2.6, out of 4.0. Remote Utilities grades higher on value for money. TeamViewer grades higher on the free plan, ease of use and platforms. They get the same grade on features.
Price, platforms and features side by side. The table says where each price was read and when.
Remote Utilities
Remote administration tool with a self-hosted server option
Free plan
TeamViewer
Remote access and IT support, free for personal use only
Free plan · from $619.99/yr
How we grade them
| 2.2GPARemote UtilitiesFair | 2.6GPATeamViewerGood | |
|---|---|---|
| Value for money | CNo price or licence terms could be read: the website answered our reader with a bot check from the US and a not-sold-here notice from India. That's the C we give any missing price, with no figure to set against RustDesk or ScreenConnect for the same job. | D$619.99 a year for Business, one licensed user and up to 200 managed devices, is the only dollar price on record: it's the in-app purchase on the US App Store. For one technician doing the same job, Zoho Assist, Splashtop and LogMeIn Resolve's Starter all cost less. Its other plans couldn't be read in dollars. |
| Free plan and trial | CThe Host module and the phone Viewer apps are free to install, and the phone app is free for work too. How many computers a free licence covers couldn't be read, so we can't say how far it gets you. | BFree for personal use, with no cap on record for helping friends and family or reaching your own computers, phones and tablets. That's a plan one person can live on. Any work use needs a licence, which you can trial for 14 days. |
| Features | CConnections by Internet-ID or IP address, a self-hosted server, resumable file transfer, power controls, screen blanking and detailed address books. It covers the basics of administering machines, but the listing shows no on-demand support sessions or recording. | CAttended and unattended access, file transfer, remote printing, Wake-on-LAN, black screen, session recording and AI summaries. The gaps it lists itself: phones and tablets need a paid add-on, iPhones and iPads only share their screen, and Business allows one connection at a time. |
| Ease of use | CNo App Store rating on record. Host modules, Internet-IDs, address book templates and an optional server of your own: powerful, but it's an admin's tool with a learning curve. | B4.67 from 44,790 App Store ratings, just short of our A line. The person at the other end accepts and you're in, so there's not much to learn. |
| Platforms and integrations | BHosts on Windows, Mac and Linux, and free viewer apps for iPhone, iPad and Android. There's no web app, integration list or API on record. | AWeb, Windows, Mac, Linux, iPhone and Android, with an API and connections to Intune, ServiceNow, Jira, Salesforce, Zendesk, Microsoft Teams and Google Meet. That's everything we look for. |
| Best for | administering many computers through your own server | helping family for free, or paid IT support |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Remote Utilities and TeamViewer. How we grade
Where they differ
- Only TeamViewer lists a web app.
- Remote Utilities is self-hostable, according to its own site.
- TeamViewer is end-to-end encrypted, according to its own site.
In commonFree planWindowsmacOSLinuxiOSAndroidRemote desktop
At a glance
| Remote Utilities | TeamViewer | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | Not published | $619.99 per year (Business, as an in-app purchase on the US App Store) |
| Free plan | The Host module and the mobile Viewer apps are free to install, and the mobile app is free for personal and business use. How many computers a free licence covers could not be read. | Free for personal use only: helping friends and family and reaching your own devices. Commercial use needs a paid licence. |
| Free trial | None listed | 14-day trial of a commercial plan |
| Web | ||
| macOS | ||
| Windows | ||
| Linux | ||
| iOS | ||
| Android | ||
| Made by | Remote Utilities Pty (Cy) Ltd. | TeamViewer Germany GmbH |
| Price read from | Not confirmed | apps.apple.com |
| Checked | Oct 18, 2026 | Oct 18, 2026 |
Who each one suits
Remote Utilities
- System administrators managing many Windows, Mac and Linux machines
- Organizations that want remote access relayed through their own server
- Reaching your own computers from a phone or tablet over the internet or LAN
TeamViewer
- Helping friends and family with computer problems at no cost
- IT staff and help desks supporting employees' or customers' computers
- Small businesses that need unattended access to up to 200 devices
- Organizations that connect remote support to ServiceNow, Jira or Intune
Worth knowing
Remote Utilities
- The vendor's website answered with a bot check from the US and a notice from India, so no prices or licence terms could be read; this listing has none.
- Remote Utilities says its software and services are not available in some locations; visitors from India were told it is not sold there.
- The Host module runs on Windows, macOS and Linux; the iPhone, iPad and Android apps are for connecting to those computers.
TeamViewer
- TeamViewer's website shows prices by visitor location and could not be read in US dollars; Remote Access, Premium and Corporate prices are missing here.
- The free version is for personal use only; any business or work use needs a paid licence, which TeamViewer offers to trial for 14 days.
- Licences are billed yearly and cap the number of managed devices and simultaneous connections, e.g. one connection at a time on Business.
- Supporting phones and tablets is a paid add-on; for iPhones and iPads it is screen sharing rather than control.
Key features
Remote Utilities
- Internet-ID connections
- Connect to a Host by its Internet-ID with no router or firewall setup, or directly by IP address on a local network.
- Self-hosted server
- Run your own Remote Utilities server for address book sync, server-based sign-in and relaying connections through your own infrastructure.
- File transfer and power control
- Copy files both ways with resumable transfers, and shut down, restart, lock, sleep or hibernate the remote computer.
- Privacy controls
- Blank the remote screen and block local input while you work, then lock the computer and end the session in one step.
- Address book
- Folders, per-connection settings and templates, with several local or synced address books and full import and export.
TeamViewer
- Attended and unattended access
- Connect to any number of devices when someone at the other end accepts, or to a set number of managed devices without anyone present, depending on the licence.
- File transfer and remote printing
- Send and queue files between devices and print documents from the remote computer to your local printer.
- Wake-on-LAN and black screen
- Power on a remote computer, block local keyboard and mouse input, and black out its screen while you work on it.
- Session recording and switch sides
- Record and replay sessions, and swap who controls whom during a session. Custom branding of support sessions comes with paid licences.
- TeamViewer AI
- Business includes 25 AI credits a month, one per support session, for AI-guided troubleshooting and written session summaries.
- Mobile device support add-on
- An add-on to reach and support Android devices and share the screen of iPhones and iPads, alongside desktop-to-desktop connections.
Plans
Remote Utilities
Pricing could not be confirmed. See remoteutilities.com.
TeamViewer
Free (personal use)$0
For non-commercial use only: remote help for friends and family and access to your own computers, phones and tablets.
Business$619.99
per year, as an in-app purchase in the iOS app
One licensed user, one connection at a time and up to 200 managed devices, with 25 AI credits a month. Price read on the US App Store.
Ways to pay less
Remote Utilities
No public discounts listed.
TeamViewer
- Nonprofit
30% off for nonprofits and education
Registered nonprofit and educational organizations that apply through TeamViewer's form get a 30% discount.
