The SolarWinds Dameware Insider’s Guide
Everything we know about SolarWinds Dameware in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
SolarWinds Dameware
The Insider’s Guide
Remote support software for IT teams, sold as three products
Every plan, grade, refund rule and rival among remote desktop apps, read from SolarWinds Dameware’s own pages.
Made by SolarWinds · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from SolarWinds Dameware’s own pages, its app-store listings and our grades. Every fact in it is on SolarWinds Dameware’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 2 of the 35 other remote desktop apps we grade
Dameware is SolarWinds' remote support and administration software for IT teams. It is sold as three products: Dameware Remote Everywhere, a cloud service, and Dameware Remote Support and Mini Remote Control, which run on your own servers. It connects to Windows, Mac and Linux computers and to mobile devices, with attended and unattended sessions.
To get you started, here are 9 things to know about SolarWinds Dameware, taken from its own pages and our grades.
Remote Everywhere is a cloud service, but Remote Support and Mini Remote Control go on your own servers and you maintain them.
- 1
Best for remote support for IT technicians
It has no free plan and isn't meant for personal use.
- 2
Paid plans start at $370 a month
As its pricing page puts it: $370 (Mini Remote Control, no monthly fees); billing basis not stated.
- 3
You can try it first
14-day fully functional free trial
- 4
It runs on 5 platforms
Windows, macOS, Linux, iOS and Android.
- 5
Attended and unattended support
Technicians can help a user who is present or connect behind the scenes, and Wake-on-LAN reaches sleeping or powered-off devices.
- 6
Windows, Mac and Linux targets
The product pages describe remote connections to Windows, Mac OS X and Linux computers, plus remote control of Android and iOS devices.
- 7
Mobile app
A Dameware mobile app lets a technician control Windows computers from an iOS device using the same protocol as the desktop version.
- 8
A 2.2 GPA, above 2 of 35
That is against the other remote desktop apps we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace SolarWinds Dameware you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one.
SolarWinds Dameware at a glance
- Pricing
- Free trial, from $370 (Mini Remote Control, no monthly fees); billing basis not stated
- Free plan
- No
- Free trial
- 14-day fully functional free trial
- Runs on
- macOS, Windows, Linux, iOS, Android
- Made by
- SolarWinds
- Category
- Remote Desktop
- Our grade
- 2.2 GPA, fair
The report card
Best for remote support for IT technicians
Dameware is SolarWinds' remote support tool for IT technicians, with attended and unattended sessions, Windows, Mac and Linux targets and a mobile app. Prices start at $370, $520 or $972 and the page never says how long a licence runs. It has no free plan and isn't meant for personal use.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | $370, $520 or $972 starting prices, against a $10.00 middle for remote access tools, with the licence term not shown. A one-time $370 is over three years of that middle. |
| Free plan and trial | C | 14-day fully functional trial, with no free plan. The pages read don't say whether a card is needed. |
| Features | B | Attended and unattended support, Windows, Mac and Linux targets, a mobile app, chat, video, session records, security options and cloud or on-premises. Nothing in the listing is missing for technician support. |
| Ease of use | C | No rating on record. Remote Everywhere is a cloud service, but Remote Support and Mini Remote Control go on your own servers and you maintain them. |
| Platforms and integrations | B | Windows, Mac, Linux, iOS and Android with SolarWinds Service Desk and Web Help Desk links. No web version is listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who SolarWinds Dameware is for
- Fits if you're an IT technician who supports many machines and wants one tool
- Works for teams already on SolarWinds Service Desk or Web Help Desk
Who it is not for
- Pricey if you're one person helping family: it's a technician tool with no free plan
- Watch out: the page shows only starting prices and doesn't say how long a licence runs
- Tight if you want more than one technician at once on Remote Everywhere, which is one concurrent technician and 500 endpoint agents per licence
- Skip it if you don't want to run servers: Remote Support and Mini Remote Control are installed on your own
Good to know
Good for
- IT help desks and administrators supporting Windows-heavy fleets
- Teams that prefer a self-hosted tool with no monthly fees
- Organizations that want a cloud-delivered option from the same vendor
Worth knowing
- The pricing page shows only starting prices ($370, $520, $972) and a quote option; it does not say how long a license runs.
- Remote Everywhere is licensed for one concurrent technician and 500 endpoint agents per license; the self-hosted products allow unlimited end devices.
- Dameware is a technician tool, not a personal remote access service, and has no free plan.
- Remote Support and Mini Remote Control are installed on your own servers, so you maintain them.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$370
A month to start
SolarWinds Dameware is a paid product with a free trial, starting at $370 (Mini Remote Control, no monthly fees); billing basis not stated.
The pages read don't say whether a card is needed.
Dameware Mini Remote Control
$370
starting price, no monthly fees; licence term not shown
Self-hosted. One technician per license and unlimited end devices.
Dameware Remote Support
$520
starting price, no monthly fees; licence term not shown
Self-hosted. One technician per license and unlimited end devices.
Dameware Remote Everywhere
$972
starting price; billing basis not shown
Cloud service delivered as SaaS. One concurrent technician and 500 endpoint agents per license.
Trying it first
14-day fully functional free trial
Read from solarwinds.com on Nov 12, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
5
Places it runs: macOS, Windows, Linux, iOS and Android
Remote support software for IT teams, sold as three products. Here is what it does, as its own site describes it, and what it covers: self-hostable, remote desktop.
Nothing in the listing is missing for technician support.
- Attended and unattended support
- Technicians can help a user who is present or connect behind the scenes, and Wake-on-LAN reaches sleeping or powered-off devices.
- Windows, Mac and Linux targets
- The product pages describe remote connections to Windows, Mac OS X and Linux computers, plus remote control of Android and iOS devices.
- Mobile app
- A Dameware mobile app lets a technician control Windows computers from an iOS device using the same protocol as the desktop version.
- Chat, video and session records
- Remote Everywhere adds chat, VoIP and video calls inside sessions, saved session logs and recorded sessions stored in the cloud.
- Security options
- The site lists smart-card authentication, multi-factor authentication, an internet proxy feature and RDP security.
- Cloud or on-premises
- Remote Everywhere runs in the cloud; Remote Support and Mini Remote Control are installed on your own systems.
Where it runs
- macOS
- Windows
- Linux
- iOS
- Android
What it works with
- SolarWinds Service Desk
- SolarWinds Web Help Desk
SolarWinds Dameware is made by SolarWinds.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
2/35
Other remote desktop apps it is graded above
SolarWinds Dameware's GPA of 2.2 is higher than 2 of the 35 other remote desktop apps we grade, and level with 8.
It stands best on features (B, above 25 of 35) and worst on value for money (D, above 0).
Its paid plans start at $370 a month, against a middle price of $8.33 for the category: 20 of the 20 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 4 tools score higher and cost less.
Each grade against the category
Every bar is all 36 remote desktop apps we grade, cut by the letter each got. SolarWinds Dameware’s own letter is outlined.
- DValue for moneyAbove 0 of 35
- CFree plan and trialAbove 2 of 35
- BFeaturesAbove 25 of 35
- CEase of useAbove 2 of 35
- BPlatforms and integrationsAbove 8 of 35
Price against what you get
Each dot is one of 29 remote desktop apps. Further left costs less; higher up scores better on features, ease of use and platforms. SolarWinds Dameware is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace SolarWinds Dameware you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 25 of the 35 other remote desktop apps grade higher. It costs $4,440 a year.
What you could not
- A fast, secure link to another computer through any network.
- Apps for macOS, Windows, Linux, iOS and Android that stay in step with each other.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. SolarWinds Dameware’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
BeyondTrust Remote Support, ScreenConnect, LogMeIn Resolve, TeamViewer and Zoho Assist
The 5 tools SolarWinds Dameware is most often weighed against, with where each one differs from it.
- 2.2GPA
BeyondTrust Remote Support
Paid
Enterprise remote support for IT service desks, licensed by seat.
- Only SolarWinds Dameware lists a Windows app.
- Only BeyondTrust Remote Support lists a web app.
- SolarWinds Dameware is self-hostable, according to its own site.
- 2.2GPA
ScreenConnect
Free trial · from $30/mo
Remote support for IT teams and MSPs, priced per concurrent technician.
- 2.2GPA
LogMeIn Resolve
Free plan · from $23/mo
Remote support and device management for IT teams, by endpoint.
- LogMeIn Resolve has a free plan. SolarWinds Dameware does not, though it has a free trial.
- Only SolarWinds Dameware lists a Linux app.
- Only LogMeIn Resolve lists a web app.
- 2.6GPA
TeamViewer
Free plan · from $619.99/yr
Remote access and IT support, free for personal use only.
- TeamViewer has a free plan. SolarWinds Dameware does not, though it has a free trial.
- Only TeamViewer lists a web app.
- SolarWinds Dameware is self-hostable, according to its own site.
- 3.0GPA
Zoho Assist
Free plan · from $10/mo
Remote support and unattended access for help desks and IT teams.
- Zoho Assist has a free plan. SolarWinds Dameware does not, though it has a free trial.
- Only Zoho Assist lists a web app.
- SolarWinds Dameware is self-hostable, according to its own site.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
11
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is SolarWinds Dameware free?
No, SolarWinds Dameware is a paid product, but you can try it first. 14-day fully functional free trial.
How much does SolarWinds Dameware cost?
SolarWinds Dameware lists 3 plans. Dameware Mini Remote Control: $370 starting price, no monthly fees; licence term not shown.
What platforms does SolarWinds Dameware work on?
SolarWinds Dameware is available on Windows, macOS, Linux, iOS and Android.
Is SolarWinds Dameware open source?
SolarWinds Dameware is not described as open source on its own site, as read on Nov 12, 2026.
Can SolarWinds Dameware be self-hosted?
Yes. SolarWinds Dameware's own site says it can be run on a server of your own.
What does SolarWinds Dameware integrate with?
SolarWinds Dameware's listing names SolarWinds Service Desk and SolarWinds Web Help Desk.
Who makes SolarWinds Dameware?
SolarWinds Dameware is made by SolarWinds.
What are the alternatives to SolarWinds Dameware?
The closest alternatives to SolarWinds Dameware in our directory are BeyondTrust Remote Support, ScreenConnect, LogMeIn Resolve, TeamViewer and Zoho Assist.
How does SolarWinds Dameware compare with other remote desktop apps?
SolarWinds Dameware's GPA of 2.2 is higher than 2 of the 35 other remote desktop apps we grade, and level with 8.
Is SolarWinds Dameware good value for money?
ToolGPA grades SolarWinds Dameware D for value for money. Its paid plans start at $370 a month, against a middle price of $8.33 for the category: 20 of the 20 others that charge start lower.
Could I make my own version of SolarWinds Dameware?
To replace SolarWinds Dameware you would be making a fast, secure link to another computer through any network.
Where this guide comes from
The prices, plans, platforms and features were read from SolarWinds Dameware’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from SolarWinds's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by SolarWinds. Prices change, so check solarwinds.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- SolarWinds Dameware, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/dameware
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "SolarWinds Dameware: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/dameware
Know someone choosing between remote desktop apps?
Send them this guide: toolgpa.com/tools/dameware/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded remote desktop apps after SolarWinds Dameware, each with an Insider's Guide of its own.
- Remote Desktop Insider's GuideEvery one of the 36 remote desktop apps we grade, compared
- Chrome Remote Desktop Insider's GuideGoogle's free remote access to your own computers from a browser3.2 GPA
- Jump Desktop Insider's GuideRemote desktop with one-time app licences and a per-user team plan3.2 GPA
- Moonlight Insider's GuideOpen-source client for streaming PC games to other devices3.0 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what SolarWinds Dameware’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. SolarWinds Dameware is a trademark of its owner, and this guide is not made, paid for or approved by SolarWinds. Prices and plans change: check solarwinds.com before you buy.