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pcvisit review (2026): is the free plan enough?

German remote support software for Windows and Mac helpdesks

Free plan · from €199/yrRemote DesktopChecked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA

Black Friday: is there a pcvisit sale?

pcvisit report card

2.0GPA

Fair · out of 4.0 · graded Nov 13, 2026

Best for remote support from German servers

pcvisit is remote support software for Windows and Mac help desks, with connection servers kept in Germany. The free plan allows 5 sessions a month on 1 computer, and the Profi plan is 199 euros a year for one named user.

Who pcvisit is for

  • Fits if you run a help desk for customers on Windows or Mac
  • Works for companies that want connection servers kept in Germany

Who pcvisit is not for

  • Tight if you stay free, at 5 sessions a month and 1 host
  • Pricey if you add staff, as each named user beyond the first is 139 euros a year
  • Watch out: mobile access, session tracking, remote diagnosis and 1-Click RDP cost extra each year
  • Watch out: prices exclude VAT, and cancelling is by email a month before the period ends
  • Skip it if you need Linux or a phone app on the list, as only Windows and Mac are named
See the alternatives

Why pcvisit gets a 2.0

Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.

  • CValue for moneyProfi is 199 euros a year plus VAT for one user, roughly $17 a month, near the dearer quarter ($18). Each extra named user is 139 euros a year.
  • CFree plan and trialFree is 5 remote sessions a month and 1 unattended computer, with 14 days of all features first. A help desk will hit that cap.
  • CFeaturesAd hoc and unattended access, team roles and German hosting. Mobile device access (99 euros), session time tracking and remote diagnosis are paid add-ons.
  • CEase of useNo store rating on record. A support tool means installing it on both ends and setting up users.
  • CPlatforms and integrationsWindows and Mac only on the download list, so a program for computers alone.

What these grades rest on. Graded from this listing, whose facts were read from pcvisit's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.

Make pcvisit? Put this grade on your site
pcvisit: 2.0 GPA on ToolGPA

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Where pcvisit stands among remote desktop apps

pcvisit's GPA of 2.0 is higher than 13 of the 85 other remote desktop apps we grade, and level with 7.

Its paid plans start at about $18.53 a month, against a middle price of $8.33 for the category: 35 of the 44 others that charge start lower.

On features, ease of use and platforms it scores 2.0 out of 4. 34 tools score higher and cost less.

Each grade against the category

Every bar is all 86 remote desktop apps we grade, cut by the letter each got. pcvisit’s own letter is outlined.

  • CValue for moneyAbove 7 of 85, level with 46
  • CFree plan and trialAbove 19 of 85, level with 28
  • CFeaturesAbove 1 of 85, level with 53
  • CEase of useAbove 10 of 85, level with 48
  • CPlatforms and integrationsAbove 12 of 85, level with 15

Price against what you get

Each dot is one of 59 remote desktop apps. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.

Features, ease of use and platforms, averaged

D1.0C2.0B3.0A4.0Free$0.5$1$2$5$10$20$50$100$200$500More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lesspcvisit

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart, and the best remote desktop apps at every price

Keep pcvisit, or make your own?

Keep it

To replace pcvisit you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one.

That makes this kind of software worth paying for, not this one in particular: 65 of the 85 other remote desktop apps grade higher. It costs $222.32 a year.

What you could make

  • Reports: an app builder makes this well.

What you could not

  • A fast, secure link to another computer through any network.
  • A real app for macOS and Windows. Something home-made would be a web page.

What this rests on. pcvisit’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

What is pcvisit?

pcvisit is remote support software from a German company for help desks and IT service providers. A customer can join an ad hoc session without installing anything, and unattended computers can be reached through a remote host. The vendor says its servers are in Germany and that connections use 256-bit AES encryption.

Worth knowing

  • Prices are in euros and exclude VAT; the English page shows the Profi price as 'from' €199.
  • The Profi price covers one named user; each extra named user is €139 a year on the German pricing page.
  • Add-ons such as mobile device access (€99), session time tracking (from €69), remote diagnosis (€99) and 1-Click RDP (€29) cost extra per year.
  • Downloads are listed for Windows and Mac only; subscriptions are cancelled by email one month before the period ends.

Key features

Ad hoc sessions
A customer joins a session without installing anything or any technical knowledge, using the client module, so a supporter can start quickly.
Unattended access
Install one or several remote hosts to reach servers and other computers with no session partner present.
German hosting and encryption
The vendor says all connection servers are in German data centres and that it uses 256-bit AES encryption.
Team and role management
The Profi plan includes team and role features, reports sent by email as documentation, design customization and tool integration.
Mobile device access
Remote access to Android and iOS devices is listed as an optional add-on at €99 a year on the German pricing page.

pcvisit pricing

As of Nov 13, 2026, pcvisit has a free plan, and paid plans start at €199 per year plus VAT.

Starts at
€199 per year plus VAT
Free plan
5 remote sessions per month and 1 unattended computer, with updates included.
Free trial
Free version gives 14 days of all features, then the limits apply
Free€05 remote sessions per month, 1 remote host, all updates and the ISO 27001 security package.
Profi€199per year plus VAT, for 1 named userUnlimited sessions and remote hosts, parallel sessions, Wake on LAN, team and role features, reports and phone support. Each extra named user is €139 a year.

Read from pcvisit.de on Nov 13, 2026. Prices change, so confirm with pcvisit before you buy.

Pricing in detail

pcvisit alternatives

Common questions

Does pcvisit have an Android app?

No Android app was listed when its pages were read on Nov 13, 2026. pcvisit is listed for Windows and macOS.

Does pcvisit have an iPhone app?

No iPhone app was listed when its pages were read on Nov 13, 2026. pcvisit is listed for Windows and macOS.

Is pcvisit open source?

pcvisit is not described as open source on its own site, as read on Nov 13, 2026.

Sources for this page

The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.