Level vs SuperOps (2026): which should you pick?
As of Nov 13, 2026, Level grades higher than SuperOps: 2.6 against 2.2 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
Level grades higher on value for money and the free plan. SuperOps grades higher on features. They get the same grade on ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Level
Remote monitoring and management priced per managed device
Free plan · from $2/mo
SuperOps
Endpoint management with built-in ticketing, sold per endpoint
Free trial
Which one is for you
Pick Level if
- Fits if you look after 10 devices or fewer and want a free monitoring tool
- Works for small IT shops that already run a separate PSA for tickets
Look elsewhere if
- Skip it if you want tickets inside the same product, as Level has no ticketing
- Tight if your fleet is just over 10: the paid rate then applies to every device, so 11 devices cost $22 a month
- Watch out: billing uses the peak device count in the month
- Too light for large fleets, since the calculator stops at 2,000 devices and more needs a quote
- Too light for anyone who wants many integrations, as the published list is short
Pick SuperOps if
- Fits if you run IT for a company or MSP with at least 150 endpoints and want tickets and device management together
- Works for teams that also manage iPhones, iPads and Android devices, since Prime Plus covers them
Look elsewhere if
- Skip it if you manage fewer than 150 endpoints, as each plan has that minimum
- Tight if you want a price before talking to sales, as none is published
- Pricey if you need phone management, because it is Prime Plus only and Prime leaves it out
- Watch out: the pricing page says AI agents will be add-ons with pricing still to be announced
- Watch out: the trial's length isn't stated, so you can't plan an evaluation around it
How we grade them
| 2.6GPALevelGood | 2.2GPASuperOpsFair | |
|---|---|---|
| Value for money | B$2 per device per month, under the category's $2.78 cheaper-quarter start, and the first 10 devices are free. It counts per device, so a larger fleet adds up fast. | CNo price is published: the pricing page asks for a quote, so it can't be judged against the category's $8.33 middle. That puts it at C by default. |
| Free plan and trial | B10 devices free with every feature and no time limit. A home lab or a small shop can stay there, but an 11th device moves the whole fleet onto paid billing. | DA free trial is offered, but the pricing page doesn't give its length or say whether a card is needed, and there is no free plan. |
| Features | CBrowser remote control, patching, scripting, monitoring and an API are in the listing. There is no built-in ticketing or PSA, which the listing names as a gap in the core work. | BEndpoint management, patching, ticketing, runbooks, reports and a knowledge base are all in the listing, which covers the core of an RMM plus service desk. |
| Ease of use | CNo store rating on record. Agents have to be installed on each device and the automations written before it does much. | CNo store rating on record. An agent has to be rolled out to every endpoint and the runbooks and ticket rules set up before it earns its keep. |
| Platforms and integrations | BWeb console with agents for Windows, macOS and Linux, a public API and PSA connections such as HaloPSA and ConnectWise. No phone apps or phone management are listed. | BAgents for Windows, macOS and Linux, a web console, and phone management on Prime Plus, with Slack, Teams, Okta and Entra ID hooks. No standalone phone or desktop app for technicians is listed. |
| Best for | remote monitoring for small fleets, free up to 10 devices | endpoint management with a built-in service desk |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Level and SuperOps. How we grade
Where they differ
- SuperOps also covers reports and help desk.
In commonWebWindowsmacOSLinuxWorkflow automationRemote desktop
At a glance
| Level | SuperOps | |
|---|---|---|
| Pricing | Free plan | Free trial |
| Starts at | $2 per device / month, billed monthly | Not published |
| Free plan | The first 10 devices are free with every feature included and no time limit. | None |
| Free trial | None listed | Free trial offered; its length is not stated on the pricing page. |
| Web | ||
| macOS | ||
| Windows | ||
| Linux | ||
| Made by | Level Software, Inc. | SuperOps Inc. |
| Price read from | level.io | Not confirmed |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
Level
- Level is an RMM only: it has no built-in ticketing or PSA, so tickets come through integrations.
- Billing uses the peak device count in the month, and the paid rate applies to every device once an 11th is added.
- The public calculator stops at 2,000 devices; larger fleets need a custom quote.
- Published integrations are PSA, documentation and incident tools plus the API, a short list next to larger RMM suites.
SuperOps
- No prices are published: the pricing page asks for a quote, and per-endpoint pricing is described only as lower for larger fleets.
- Each plan has a minimum of 150 endpoints, according to the pricing page FAQ.
- Mobile device management, Apple Business Manager and Android remote control are in Prime Plus only, not Prime.
- The pricing page says AI agents will be sold as add-ons and that their pricing is to be announced.
Key features
Level
- Remote control in the browser
- Opens a desktop session on Windows, macOS or Linux from the device list with no separate viewer, with terminal and file explorer in the same tab.
- Patch management
- Schedules operating-system updates and third-party app updates, using WinGet on Windows, Homebrew on macOS and native package managers on Linux.
- Automations and scripting
- Runs repeatable work against one device, a group or the whole fleet, and runs scripts with live output.
- Monitoring and alerting
- Watches device conditions in real time and notifies the right team when they change.
- CLI and public API
- A command-line tool called lvl and a REST API let teams query devices, trigger automations and build custom workflows.
- Security controls
- SSO, two-factor authentication, role-based permissions, IP restrictions for remote sessions and an audit trail of sessions.
SuperOps
- Endpoint management
- Discovers devices on a network and shows their live state. Remote troubleshooting and alerting are included in the Prime plan.
- Patch management
- Deploys operating-system and third-party patches automatically, with staged rollouts and maintenance windows.
- Ticketing and service desk
- A built-in ticket queue with a knowledge base, project management and chat, plus Slack and Microsoft Teams integration.
- Automations and scripting
- Runbooks with event and time triggers, a ticket scheduler and scripting, with AI script generation listed in the plan comparison.
- Mobile device management
- The Prime Plus plan adds Apple and Android device management, zero-touch deployment, lost mode and remote actions.
- Reports and dashboards
- Default and custom dashboards, PDF reports, and reports that can be shared and scheduled.
Plans
Level
Free$0
Up to 10 devices with every feature included. Pricing starts when an 11th device is added.
Paid$2
per device / month, billed monthly
All features at one rate on the whole fleet, so 11 devices cost $22 a month and 50 cost $100. Unlimited technicians.
VolumeCustom
Volume pricing for deployments above 2,000 devices, arranged with Level.
SuperOps
Pricing could not be confirmed. See superops.com.
Common questions
Which is cheaper, Level or SuperOps?
As of Nov 13, 2026, Level starts at $2 per device / month, billed monthly, and SuperOps has no price we could confirm.
Which has a free plan, Level or SuperOps?
As of Nov 13, 2026, only Level has a free plan. SuperOps does not, though it has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.