Datto RMM vs SuperOps (2026): which should you pick?

Pick Datto RMM if

• Fits if you run IT for several clients and want policy-based automation
• Works for a team on Microsoft 365 and Intune

Look elsewhere if

• Not for you if you want a published price: you have to request one
• Skip it if you manage many Linux machines and want browser remote control, which covers Windows and macOS
• Watch out: ransomware detection needs its own licence and runs on supported Windows devices
• Watch out: Kaseya also sells Datto RMM inside its Kaseya 365 Endpoint subscription, so the buying route can differ

Pick SuperOps if

• Fits if you run IT for a company or MSP with at least 150 endpoints and want tickets and device management together
• Works for teams that also manage iPhones, iPads and Android devices, since Prime Plus covers them

Look elsewhere if

• Skip it if you manage fewer than 150 endpoints, as each plan has that minimum
• Tight if you want a price before talking to sales, as none is published
• Pricey if you need phone management, because it is Prime Plus only and Prime leaves it out
• Watch out: the pricing page says AI agents will be add-ons with pricing still to be announced
• Watch out: the trial's length isn't stated, so you can't plan an evaluation around it

Datto RMM

• No prices are published; the pricing page asks visitors to request pricing and says partners set their own pricing plans.
• Web Remote is described for supported Windows and macOS devices, so Linux endpoints are managed without browser remote control.
• Ransomware detection needs its own license and runs on supported Windows devices.
• Datto describes itself as a Kaseya company, and Kaseya also sells Datto RMM inside its Kaseya 365 Endpoint subscription.

SuperOps

• No prices are published: the pricing page asks for a quote, and per-endpoint pricing is described only as lower for larger fleets.
• Each plan has a minimum of 150 endpoints, according to the pricing page FAQ.
• Mobile device management, Apple Business Manager and Android remote control are in Prime Plus only, not Prime.
• The pricing page says AI agents will be sold as add-ons and that their pricing is to be announced.

Datto RMM

Monitoring and alerting

Watches availability, performance, services and processes on endpoints and network devices, and can raise tickets, fire webhooks or run responses.

Patch management

Automates Windows patching through policies, handles macOS and Linux updates with reusable components, and updates supported third-party apps.

Policy-based automation

More than 500 pre-built components install apps, run scripts and monitor conditions, deployed as quick or scheduled jobs.

Web Remote

Browser-based remote control for supported Windows and macOS devices, with chat and PowerShell where supported.

Microsoft 365 and Intune

Manages Microsoft 365 users (password resets, sign-in blocks, onboarding) and supported Intune-enrolled devices from the same console.

Network discovery

Discovers devices across site subnets, draws topology maps and monitors network devices through SNMP and ping.

SuperOps

Endpoint management

Discovers devices on a network and shows their live state. Remote troubleshooting and alerting are included in the Prime plan.

Patch management

Deploys operating-system and third-party patches automatically, with staged rollouts and maintenance windows.

Ticketing and service desk

A built-in ticket queue with a knowledge base, project management and chat, plus Slack and Microsoft Teams integration.

Automations and scripting

Runbooks with event and time triggers, a ticket scheduler and scripting, with AI script generation listed in the plan comparison.

Mobile device management

The Prime Plus plan adds Apple and Android device management, zero-touch deployment, lost mode and remote actions.

Reports and dashboards

Default and custom dashboards, PDF reports, and reports that can be shared and scheduled.

Datto RMM

Pricing could not be confirmed. See datto.com.

SuperOps

Pricing could not be confirmed. See superops.com.