Pulseway vs SuperOps (2026): which should you pick?
As of Nov 13, 2026, SuperOps grades higher than Pulseway: 2.2 against 1.8 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
SuperOps grades higher on the free plan and features. They get the same grade on value for money, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
SuperOps
Endpoint management with built-in ticketing, sold per endpoint
Which one is for you
Pick Pulseway if
- Fits if you manage Windows and Mac machines and want remote control inside the tool
- Makes sense if you use ConnectWise or Autotask and want a link to them
Look elsewhere if
- Not for you if you want a published price: it comes from a demo
- Skip it if you manage Linux machines and need remote control, which the pages name for Windows and macOS
- Watch out: session recording is for Windows agents only
- Watch out: antivirus, backup, IT documentation and NOC services are listed as add-ons
Pick SuperOps if
- Fits if you run IT for a company or MSP with at least 150 endpoints and want tickets and device management together
- Works for teams that also manage iPhones, iPads and Android devices, since Prime Plus covers them
Look elsewhere if
- Skip it if you manage fewer than 150 endpoints, as each plan has that minimum
- Tight if you want a price before talking to sales, as none is published
- Pricey if you need phone management, because it is Prime Plus only and Prime leaves it out
- Watch out: the pricing page says AI agents will be add-ons with pricing still to be announced
- Watch out: the trial's length isn't stated, so you can't plan an evaluation around it
How we grade them
| 1.8GPAPulsewayWeak | 2.2GPASuperOpsFair | |
|---|---|---|
| Value for money | CNo price is published: the pricing address redirects to the home page and prices come from a requirements form or a demo, so it sits at the ordinary C. | CNo price is published: the pricing page asks for a quote, so it can't be judged against the category's $8.33 middle. That puts it at C by default. |
| Free plan and trial | FNo free plan or trial is listed; the pages push a demo. | DA free trial is offered, but the pricing page doesn't give its length or say whether a card is needed, and there is no free plan. |
| Features | CMonitoring, patching, automation, built-in remote control, network discovery and reporting. The listing shows gaps: Linux has no remote control named, session recording is Windows only and antivirus, backup and documentation are add-ons. | BEndpoint management, patching, ticketing, runbooks, reports and a knowledge base are all in the listing, which covers the core of an RMM plus service desk. |
| Ease of use | CNo store rating on record. You deploy agents and build automations. | CNo store rating on record. An agent has to be rolled out to every endpoint and the runbooks and ticket rules set up before it earns its keep. |
| Platforms and integrations | BWeb console and agents for Windows, Mac and Linux, with a mobile app on the tagline, and ConnectWise Manage, Autotask, Zendesk, PagerDuty, Slack, IT Glue and more. | BAgents for Windows, macOS and Linux, a web console, and phone management on Prime Plus, with Slack, Teams, Okta and Entra ID hooks. No standalone phone or desktop app for technicians is listed. |
| Best for | device management with built-in remote control | endpoint management with a built-in service desk |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Pulseway and SuperOps. How we grade
Where they differ
At a glance
| Pulseway | SuperOps | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | Free trial offered; its length is not stated on the pricing page. |
| Web | ||
| macOS | ||
| Windows | ||
| Linux | ||
| Made by | Pulseway | SuperOps Inc. |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
Pulseway
- No price is published: the pricing address redirects to the home page, and prices come from a requirements form or a demo.
- Remote control is described for Windows and macOS devices; Linux machines can be monitored but the page names no remote control for them.
- Session recording is available for Windows agents only.
- Antivirus, backup, IT documentation and NOC services are listed as add-ons.
SuperOps
- No prices are published: the pricing page asks for a quote, and per-endpoint pricing is described only as lower for larger fleets.
- Each plan has a minimum of 150 endpoints, according to the pricing page FAQ.
- Mobile device management, Apple Business Manager and Android remote control are in Prime Plus only, not Prime.
- The pricing page says AI agents will be sold as add-ons and that their pricing is to be announced.
Key features
Pulseway
- Monitoring and alerting
- Real-time monitoring of servers, networks, workstations and mobile devices, with customizable alerts.
- Built-in remote control
- Connects to Windows and macOS devices from Windows, macOS, iOS or Android, with multi-screen access, file transfer and optional session recording on Windows agents.
- Patch management
- Discovers and updates operating systems and third-party applications, on a schedule.
- Automation workflows
- Runs scripts, restarts services and applies automatic fixes when an alert fires.
- Network discovery and deployment
- Finds endpoints on a network and mass-deploys the Pulseway agent with pre-configured policies.
- Reporting
- Ready-to-use report templates plus an Advanced Templates feature for custom reports.
SuperOps
- Endpoint management
- Discovers devices on a network and shows their live state. Remote troubleshooting and alerting are included in the Prime plan.
- Patch management
- Deploys operating-system and third-party patches automatically, with staged rollouts and maintenance windows.
- Ticketing and service desk
- A built-in ticket queue with a knowledge base, project management and chat, plus Slack and Microsoft Teams integration.
- Automations and scripting
- Runbooks with event and time triggers, a ticket scheduler and scripting, with AI script generation listed in the plan comparison.
- Mobile device management
- The Prime Plus plan adds Apple and Android device management, zero-touch deployment, lost mode and remote actions.
- Reports and dashboards
- Default and custom dashboards, PDF reports, and reports that can be shared and scheduled.
Plans
Pulseway
Pricing could not be confirmed. See pulseway.com.
SuperOps
Pricing could not be confirmed. See superops.com.
Common questions
Which is cheaper, Pulseway or SuperOps?
As of Nov 13, 2026, Pulseway has no price we could confirm, and SuperOps has no price we could confirm.
Which has a free plan, Pulseway or SuperOps?
As of Nov 13, 2026, neither Pulseway nor SuperOps has a free plan. SuperOps has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.