Enalyzer vs Surveypal (2026): which should you pick?

Pick Enalyzer if

• Fits if you run public-sector surveys where respondent anonymity matters
• Works for an organisation that buys a licence for each of a handful of staff

Look elsewhere if

• Pricey if you are one person: €1,545 a year, excluding VAT
• Skip it if you want to try before you pay, as there is no free plan or trial
• Watch out: workshops (€670 a half day) and managed projects (from €3,300) are separate
• Too light for integrations, since none are listed

Pick Surveypal if

• Fits if you want unlimited users on a survey tool priced by responses
• Works for teams that feed survey results into Zendesk or Salesforce

Look elsewhere if

• Skip it if you want a published price, as there isn't one
• Watch out: the trial's length, limits and card requirement are not stated
• Too light for AI analysis in the survey tool, as that is listed for CXM
• Watch out: payment by invoice and a customer success manager appear on CXM only

Enalyzer

• There is no free plan or free trial; the page offers a 14-day satisfaction guarantee, a free pilot and a free cover period until a current contract ends.
• Prices are in euros, excluding VAT, with a Danish-style thousands separator on the page; a 2-year term is 10% off and a 3-year term 15% off.
• Workshops (EUR 670 a half day), courses and managed projects (from €3,300) are separate paid services.
• Team packages per year: 2 users €2,482, 5 users €3,873, 10 users €4,831, 20 users €6,211.

Surveypal

• No prices are published; the page says survey tool pricing follows the number of responses, so pricing is unverified.
• A free trial button is shown, but the trial length and limits are not stated.
• Payment by invoice and a dedicated customer success manager are marked as available on CXM only in the comparison table.
• AI analysis features are listed for Surveypal CXM; the survey tool column shows fewer.

Enalyzer

Templates and AI assistant

Over 120 survey templates with matching report templates, plus an AI assistant that helps draft questionnaires.

Integrated email engine

Survey invitations, reminders and follow-ups are created, scheduled and sent from inside the platform.

Anonymity control

Respondent anonymity is protected in responses, reminders and reports, with reports shown only at the chosen anonymity level.

Dashboards and reports

Customizable real-time dashboards, multi-filter reporting and a PDF report generator, with CSV, Excel and SPSS export.

Report Readers

Report Reader users see shared results without a full license, with access control.

Multi-language and own domain

A translation module supports multi-language surveys and invitations, and surveys can run on the customer's own domain.

Surveypal

Survey design

Drag-and-drop builder with multilingual surveys and advanced logic rules.

Distribution channels

Surveys go out by link, email, SMS, tablet, QR code or embed, with a feedback routing system.

Reporting

A real-time dashboard, with data that can be combined, compared or sent to a BI tool.

Surveypal CXM

A separate platform that aggregates feedback from any source and applies AI text, sentiment and topic analysis.

Zendesk, Salesforce and Genesys

Integrations connect surveys and feedback with these systems, including Zendesk data channels such as email, chat and voice.

Unlimited users

Both the survey tool and CXM list unlimited users.

Enalyzer

• Professional€1,545

  per user / year, excluding VAT

  Full platform access, unlimited surveys of up to 50,000 responses each, 120-plus templates and free phone and email support.

Surveypal

Pricing could not be confirmed. See surveypal.com.

Enalyzer

• Other savings

  Multi-year and team discounts

  Multi-user packages cut the per-user price by 20% to 80%, and 2-year and 3-year subscriptions take a further 10% and 15% off.

Surveypal

No public discounts listed.