Surveypal vs Webropol (2026): which should you pick?
As of Nov 13, 2026, Surveypal grades higher than Webropol: 2.0 against 1.8 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
Surveypal grades higher on the free plan. They get the same grade on value for money, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Which one is for you
Pick Surveypal if
- Fits if you want unlimited users on a survey tool priced by responses
- Works for teams that feed survey results into Zendesk or Salesforce
Look elsewhere if
- Skip it if you want a published price, as there isn't one
- Watch out: the trial's length, limits and card requirement are not stated
- Too light for AI analysis in the survey tool, as that is listed for CXM
- Watch out: payment by invoice and a customer success manager appear on CXM only
Pick Webropol if
- Fits if you run employee and customer surveys in Finland, the UK, Sweden, Germany or Belgium, where it has country sites
- Works for organisations that want a whistleblower channel next to their surveys
Look elsewhere if
- Skip it if you want to see a price first, as none is published
- Not for you if you want a free plan or trial, because neither is shown
- Pricey if you need AI text analysis, analytics or hierarchy reporting, which are separate modules
- Watch out: pricing and support run through different country sites
How we grade them
| 2.0GPASurveypalFair | 1.8GPAWebropolWeak | |
|---|---|---|
| Value for money | CNo prices are published, since the page says survey tool pricing follows the number of responses. | CNo prices are published, so there is nothing to grade against forms tools. Several capabilities are sold as separate modules. |
| Free plan and trial | DA free trial button is shown, but its length, limits and card requirement are not stated. | FNo free plan and no trial. The call to action is booking a demo. |
| Features | CSurvey design, distribution, reporting and unlimited users. AI analysis, payment by invoice and a customer success manager are listed for CXM only. | CMultichannel collection, real-time reporting, event management and several modules. AI text analysis, analytics and hierarchy are sold separately. |
| Ease of use | CNo store rating on record. You build each survey yourself, or go through CXM setup. | CNo store rating on record. You set it up through a demo and onboarding. |
| Platforms and integrations | BWeb only, with Zendesk, Salesforce and Genesys links. No desktop or phone app is listed. | BWeb only, with API integrations and SSO on the pages we read. No desktop or phone app is listed. |
| Best for | survey and customer feedback programmes priced by responses | customer and employee surveys sold as modules |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Surveypal and Webropol. How we grade
Where they differ
In commonWebAI featuresFormsSurveysReportsDashboards
At a glance
| Surveypal | Webropol | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | Free trial offered on the pricing page; length and limits not stated | None listed |
| Web | ||
| Made by | Surveypal | Webropol |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
Surveypal
- No prices are published; the page says survey tool pricing follows the number of responses, so pricing is unverified.
- A free trial button is shown, but the trial length and limits are not stated.
- Payment by invoice and a dedicated customer success manager are marked as available on CXM only in the comparison table.
- AI analysis features are listed for Surveypal CXM; the survey tool column shows fewer.
Webropol
- The vendor's pages list no prices or plans, so pricing is unverified; the call to action is booking a demo.
- Pricing, features and support are handled by country sites for Finland, the UK and Ireland, Sweden, Germany and Belgium.
- Several capabilities, such as AI text analysis, analytics and hierarchy, are sold as separate modules.
- No free plan or trial is shown.
Key features
Surveypal
- Survey design
- Drag-and-drop builder with multilingual surveys and advanced logic rules.
- Distribution channels
- Surveys go out by link, email, SMS, tablet, QR code or embed, with a feedback routing system.
- Reporting
- A real-time dashboard, with data that can be combined, compared or sent to a BI tool.
- Surveypal CXM
- A separate platform that aggregates feedback from any source and applies AI text, sentiment and topic analysis.
- Zendesk, Salesforce and Genesys
- Integrations connect surveys and feedback with these systems, including Zendesk data channels such as email, chat and voice.
- Unlimited users
- Both the survey tool and CXM list unlimited users.
Webropol
- Multichannel collection
- Surveys reach respondents by web link, email, SMS, QR code and feedback tablet stands.
- Real-time reporting
- A BI View shows up-to-date dashboards across an organization and can combine data from different sources.
- Modules
- Add-on modules include AI text analysis, analytics and hierarchy, plus solutions for case management, whistleblowing, 360 assessment and tests.
- Event management
- The platform also handles event registration and follow-up.
- API integrations and SSO
- APIs trigger surveys from CRM, ERP or HR events, and single sign-on is supported.
- Accessibility and hosting
- The vendor says surveys meet WCAG 2.1 AA and run on ISO 27001 certified servers in the EU or EEA.
Plans
Surveypal
Pricing could not be confirmed. See surveypal.com.
Webropol
Pricing could not be confirmed. See webropol.com.
Common questions
Which is cheaper, Surveypal or Webropol?
As of Nov 13, 2026, Surveypal has no price we could confirm, and Webropol has no price we could confirm.
Which has a free plan, Surveypal or Webropol?
As of Nov 13, 2026, neither Surveypal nor Webropol has a free plan. Surveypal has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.