Surveypal review (2026): is it worth it?
Finnish survey tool and CX platform priced by responses
Black Friday: is there a Surveypal sale?
Surveypal report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for survey and customer feedback programmes priced by responses
Surveypal has a survey tool with no limit on users, surveys or invitations, priced by responses collected, and a larger CXM platform. No prices are published, and the free trial's length and limits are not stated. AI analysis is listed for CXM, not the survey tool.
Who Surveypal is for
- Fits if you want unlimited users on a survey tool priced by responses
- Works for teams that feed survey results into Zendesk or Salesforce
Who Surveypal is not for
- Skip it if you want a published price, as there isn't one
- Watch out: the trial's length, limits and card requirement are not stated
- Too light for AI analysis in the survey tool, as that is listed for CXM
- Watch out: payment by invoice and a customer success manager appear on CXM only
Why Surveypal gets a 2.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyNo prices are published, since the page says survey tool pricing follows the number of responses.
- DFree plan and trialA free trial button is shown, but its length, limits and card requirement are not stated.
- CFeaturesSurvey design, distribution, reporting and unlimited users. AI analysis, payment by invoice and a customer success manager are listed for CXM only.
- CEase of useNo store rating on record. You build each survey yourself, or go through CXM setup.
- BPlatforms and integrationsWeb only, with Zendesk, Salesforce and Genesys links. No desktop or phone app is listed.
What these grades rest on. Graded from this listing, whose facts were read from Surveypal's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make Surveypal? Put this grade on your site
Paste this where you want the badge. It links here and follows the grade if it changes. About badges
<a href="https://toolgpa.com/tools/surveypal#review"><img src="https://toolgpa.com/badge/surveypal.svg" alt="Surveypal: 2.0 GPA on ToolGPA" width="196" height="56"></a>Where Surveypal stands among form and survey tools
Surveypal's GPA of 2.0 is higher than 26 of the 148 other form and survey tools we grade, and level with 29.
It stands best on platforms and integrations (B, above 46 of 148) and worst on free plan and trial (D, above 18).
Each grade against the category
Every bar is all 149 form and survey tools we grade, cut by the letter each got. Surveypal’s own letter is outlined.
- CValue for moneyAbove 35 of 148, level with 71
- DFree plan and trialAbove 18 of 148, level with 13
- CFeaturesAbove 5 of 148, level with 90
- CEase of useAbove 7 of 148, level with 135
- BPlatforms and integrationsAbove 46 of 148, level with 101
Keep Surveypal, or make your own?
Keep it
The plain part of Surveypal you could make: surveys, forms and reports. What surrounds it you could not. The 2 things listed below take a company, not a weekend.
That makes this kind of software worth paying for, not this one in particular: 93 of the 148 other form and survey tools grade higher.
What you could make
- Surveys, forms and reports: an app builder makes these well.
What you could not
- Connections that pull numbers from dozens of other services.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. Surveypal’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Surveypal?
Surveypal makes a survey tool and a customer experience platform, Surveypal CXM, that gathers feedback from several sources and analyzes it with AI. The survey tool has no limits on users, surveys or invitations and is priced by responses collected. The pricing page shows no figures.
Worth knowing
- No prices are published; the page says survey tool pricing follows the number of responses, so pricing is unverified.
- A free trial button is shown, but the trial length and limits are not stated.
- Payment by invoice and a dedicated customer success manager are marked as available on CXM only in the comparison table.
- AI analysis features are listed for Surveypal CXM; the survey tool column shows fewer.
Key features
- Survey design
- Drag-and-drop builder with multilingual surveys and advanced logic rules.
- Distribution channels
- Surveys go out by link, email, SMS, tablet, QR code or embed, with a feedback routing system.
- Reporting
- A real-time dashboard, with data that can be combined, compared or sent to a BI tool.
- Surveypal CXM
- A separate platform that aggregates feedback from any source and applies AI text, sentiment and topic analysis.
- Zendesk, Salesforce and Genesys
- Integrations connect surveys and feedback with these systems, including Zendesk data channels such as email, chat and voice.
- Unlimited users
- Both the survey tool and CXM list unlimited users.
Surveypal pricing
We could not confirm Surveypal’s current pricing from its own site, so we are not listing plans here. See surveypal.com for current prices.
Works with
Surveypal alternatives
- Surveypal vs Netigate
From €7,000/yr
- Surveypal vs Enalyzer
From €1,545/yr
- Surveypal vs QuestionPro
Free plan · from $99/mo
Common questions
Does Surveypal have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Surveypal is listed for Web.
Does Surveypal have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Surveypal is listed for Web.
Is Surveypal open source?
Surveypal is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.