Fullstory vs Raygun Real User Monitoring (2026): which should you pick?
As of Nov 13, 2026, Fullstory grades higher than Raygun Real User Monitoring: 3.0 against 2.2 out of 4.0.
Checked Oct 18, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA
Fullstory grades higher on value for money, the free plan and features. They get the same grade on ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Fullstory
Session replay and behavior analytics for websites and apps
Raygun Real User Monitoring
Real user monitoring for web and mobile front-end performance
Which one is for you
Pick Fullstory if
- Fits if support needs to see what a customer saw before they wrote in
- Works for teams hunting for friction in a checkout or sign-up flow
Look elsewhere if
- Skip it if you want a price list, as every paid plan is quoted
- Tight if you stay free and more than 10 people need access, or you pass 30,000 sessions a month
- Not for you if you need app replays or in-app surveys without buying an add-on
- Watch out: the free plan leaves out dashboards and StoryAI
- Pricey if you want data in BigQuery, Redshift or Snowflake, which needs a paid warehouse add-on
Pick Raygun Real User Monitoring if
- Fits if you ship often and want to see speed change per release
- Works for teams that want per-customer session lookups
Look elsewhere if
- Pricey if you pay monthly, at $120 against $80 billed annually
- Tight if you want alerts, as Core Web Vitals alerts, integrations and custom dashboards start at Team
- Watch out: sessions beyond your quota are charged on demand at $0.002
- Watch out: the pricing table mixes session and error labels
- Skip it if you want visitor analytics, as this is speed monitoring only
How we grade them
| 3.0GPAFullstoryVery good | 2.2GPARaygun Real User MonitoringFair | |
|---|---|---|
| Value for money | AGraded against LogRocket and Contentsquare. A site with 10,000 visitors a month fits in the free plan's 30,000 sessions, so the figure is $0, with 12 months of data and 10 users. Paid plans are all quoted by sales. | C$80 a month billed annually ($120 monthly) for 100,000 sessions sits between the middle ($32) and the dearer quarter ($150) of analytics tools. |
| Free plan and trial | BFullstoryFree needs no card: 30,000 sessions a month, 12 months of data, replays, basic analytics and debugging for up to 10 users. Dashboards and StoryAI aren't included, and there's no free way past 30,000. | CA 14-day trial with no card. No free plan. |
| Features | BReplays with developer tools, heatmaps, rage-click signals, funnels, journeys and retention, all from automatic capture, with sensitive data left out by default. That's the whole replay and analytics job. Mobile capture and in-app surveys are add-ons on paid plans. | CCore Web Vitals, waterfalls, filters, customer lookup and deployment tracking do the job of speed monitoring fully, but it is a smaller job than analytics. |
| Ease of use | CNo rating on record. Capture is automatic once the snippet's in, but there's a lot of platform behind the replays: segments, funnels and journeys take some learning. | CNo store rating on record. You add a script and set up alerts, tags and dashboards. |
| Platforms and integrations | BWeb only, no desktop or phone app of its own. It connects to Google Analytics, Shopify, Salesforce, Zendesk, Intercom, Jira, Slack and Twilio Segment, with warehouse sync as a paid add-on. | BWeb only, with Slack, Microsoft Teams, GitHub, Jira and an API listed. |
| Best for | seeing exactly what a user did | real-user speed monitoring tied to deployments |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Fullstory and Raygun Real User Monitoring. How we grade
Where they differ
- Fullstory also covers surveys, web analytics and session replay.
- Raygun Real User Monitoring also covers reports and page speed.
At a glance
| Fullstory | Raygun Real User Monitoring | |
|---|---|---|
| Pricing | Free plan | Free trial |
| Starts at | Not published | $80 per month for 100,000 sessions, billed annually ($120 billed monthly) |
| Free plan | FullstoryFree: 30,000 sessions a month, 12 months of data, session replay, basic analytics and debugging tools for up to 10 users. No credit card needed. | None |
| Free trial | None listed | 14-day free trial, no credit card required |
| Web | ||
| Made by | Fullstory, Inc. | Raygun |
| Price read from | fullstory.com | raygun.com |
| Checked | Oct 18, 2026 | Nov 13, 2026 |
Worth knowing
Fullstory
- No paid prices are published: Business, Advanced and Enterprise are all quoted through sales.
- Mobile app capture and in-app guides and surveys are add-ons on every paid plan.
- The free plan stops at 30,000 sessions a month and 10 users, and leaves out dashboards and StoryAI.
- Syncing data to BigQuery, Redshift or Snowflake needs the Anywhere: Warehouse add-on, sold for Business, Advanced and Enterprise.
Raygun Real User Monitoring
- There is no free plan; the entry paid tier is $80 a month billed annually ($120 billed monthly).
- The pricing table labels RUM quotas inconsistently (some labels say errors); its footnote refers to reserved sessions, charged on demand at $0.002 beyond them.
- Core Web Vitals alerts, integrations and custom dashboards start at the Team plan.
- Saving 33% needs annual billing; Crash Reporting lists SAML SSO and priority support on Business.
Key features
Fullstory
- Session replay
- Replays of real visits with developer tools, live session viewing, tabbed browsing and notes, so support and product teams can see what a user saw.
- Heatmaps and frustration signals
- Click, scroll and conversion maps, plus sentiment signals such as rage clicks that point to broken or confusing parts of a page.
- Product analytics
- Funnels, page flows, user segments, retention and journeys built from automatically captured data, with retroactive history.
- Privacy controls
- Sensitive data is excluded by default and masked in the browser, with consent-based recording, user deletion and IP or location restrictions.
- StoryAI and add-ons
- StoryAI adds session summaries and a set of AI agents; mobile capture, in-app guides and surveys, and multi-org management are sold as add-ons.
Raygun Real User Monitoring
- Core Web Vitals and UX metrics
- Tracks Google's Core Web Vitals from real users, with root cause analysis down to a single asset.
- Page-level diagnostics
- A full waterfall of DNS, latency, SSL, server and transfer times for each page, with instance-level diagnostics for individual requests.
- Filtering and segments
- Data can be filtered and compared by time, location, browser, device, release version or custom tags.
- Customer Experience Monitoring
- Search an individual customer to see a breakdown of their sessions and errors.
- Deployment tracking and alerts
- Watch the performance impact of each deployment, with custom alerts for slow pages and a daily Slack summary.
Plans
Fullstory
FullstoryFree$0
30,000 sessions a month, 12 months of data and up to 10 users. Dashboards and StoryAI need a paid plan.
BusinessCustom
Sold through sales: for companies that want product analytics alongside session replay, heatmaps and dashboards.
AdvancedCustom
Sold through sales: for larger organizations tracking trends and improving funnels at scale. Marked as the popular plan.
EnterpriseCustom
Sold through sales: for data science and analytics teams that use behavioral data in predictive models or AI projects.
Raygun Real User Monitoring
Basic$80
per month for 100,000 sessions, billed annually ($120 billed monthly)
Unlimited apps and members, Core Web Vitals, page-level insights, slow-page alerts, deployment tracking and the Raygun API.
Team$160
per month for 200,000 sessions, billed annually ($240 billed monthly)
Adds Core Web Vitals alerts, third-party integrations, unlimited custom dashboards, custom timings and user roles.
Business$800
per month for 1M sessions, billed annually ($1,200 billed monthly)
Marked most popular for RUM; quota rises to 1M sessions a month. Feature list not shown in the RUM table.
EnterpriseCustom
Talk-to-sales plan with custom terms, volume discounts and SLAs.
Ways to pay less
Fullstory
No public discounts listed.
Raygun Real User Monitoring
- Annual discount
Save 33% with annual billing
The pricing page labels annual billing as saving 33% against monthly: Basic RUM is $80 billed annually against $120 billed monthly.
Common questions
Which is cheaper, Fullstory or Raygun Real User Monitoring?
As of Nov 13, 2026, Fullstory publishes no starting price, and Raygun Real User Monitoring starts at $80 per month for 100,000 sessions, billed annually ($120 billed monthly).
Which has a free plan, Fullstory or Raygun Real User Monitoring?
As of Nov 13, 2026, only Fullstory has a free plan. Raygun Real User Monitoring does not, though it has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.