Haptik vs SleekFlow (2026): which should you pick?
As of Nov 12, 2026, SleekFlow grades higher than Haptik: 2.2 against 1.6 out of 4.0.
Checked Oct 18, 2026 and Nov 12, 2026 · graded Oct 18, 2026 and Nov 12, 2026 by ToolGPA
Haptik grades higher on value for money. SleekFlow grades higher on the free plan, features and platforms. They get the same grade on ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Haptik
Enterprise AI agents for customer service on chat, voice and WhatsApp
SleekFlow
Shared inbox and AI agents for WhatsApp, social chats, SMS and email
Which one is for you
Pick Haptik if
- Fits if you are a large company automating customer service chats and calls
- Works for teams that want AI agents on WhatsApp and voice
Look elsewhere if
- Skip it if you want a price, because none is published
- Not for you if you are a small team, as the site says it serves enterprises
- Watch out: the pricing address redirects to the home page and the way in is a demo
- Watch out: no free plan or trial is listed, and Haptik is part of Jio Platforms
Pick SleekFlow if
- Fits if your customers are split across WhatsApp, Instagram, SMS and email
- Works for retail and service businesses in Asia and Latin America that sell over WhatsApp
Look elsewhere if
- Pricey if your list is big, as every 100 active contacts past the plan costs $20
- Not for you if you want broadcasts on the cheapest plan, as they start on Pro
- Skip it if you need HubSpot on a budget, as it starts on Premium at $279 a month, and Salesforce is Enterprise only
- Watch out: a WhatsApp number costs $15 a month to host, and messages and calls are billed per the rate card
- Tight if you want a person on support chat, which starts on Premium; other plans get AI chat and email
How we grade them
| 1.6GPAHaptikWeak | 2.2GPASleekFlowFair | |
|---|---|---|
| Value for money | CNo price is published; the site points to a demo request, so it sits at the middle. | DBroadcasts start on Pro at $109 a month billed yearly for 500 active contacts, and each extra 100 is $20, so messaging 1,000 customers a month comes to $209. That's near the dear end even against its WhatsApp rivals, and the $15 WhatsApp number fee and message charges come on top. |
| Free plan and trial | FNo free plan and no trial on the pages read. | CNo free plan, but a 7-day free trial of Pro with 500 monthly active contacts and no credit card. Short, but enough to plug in a channel and look around. |
| Features | CAI agents by use case, a voice agent, an agent inbox, analytics and knowledge-base training. Aimed at enterprises, with little shown for small teams. | BThe whole job across WhatsApp, Instagram, Messenger, TikTok, SMS, Telegram, Viber, email and calls, plus AI agents, broadcasts, a flow builder and contact records with lifecycle stages. |
| Ease of use | CNo store rating on record. Agents are trained on your knowledge base and tied into your channels. | CNo App Store rating on record. Each channel needs connecting, then there are flows and AI agents to build, and an active-contact count to watch. |
| Platforms and integrations | CWeb platform only on the pages read; no apps or integrations are listed. | BWeb, iPhone and Android, with Shopify, Zapier, Make and API access from Pro, and Stripe payment links. HubSpot and Zoho start on Premium and Salesforce on Enterprise, and there's no desktop app, which an A needs. |
| Best for | enterprises running AI agents for customer service | one inbox for WhatsApp, social, SMS and email |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Haptik and SleekFlow. How we grade
Where they differ
- Haptik also covers chatbots and dashboards.
- SleekFlow also covers marketing automation.
At a glance
| Haptik | SleekFlow | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | Not published | $49 per month for up to 3 seats, billed annually ($69 billed monthly) |
| Free plan | None | None |
| Free trial | None listed | 7-day free trial of Pro with 500 monthly active contacts, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Jio Haptik Technologies Limited | SleekFlow Technologies Limited |
| Price read from | Not confirmed | sleekflow.io |
| Checked | Nov 12, 2026 | Oct 18, 2026 |
Worth knowing
Haptik
- No prices are published; the site points to a demo request and the pricing URL redirects to the homepage.
- The site targets enterprises; it says it is trusted by 500+ of them.
- Haptik is part of Jio Platforms, per its about page.
SleekFlow
- WhatsApp numbers cost $15 a month to host and SMS or VoIP numbers $1, and messages and calls are billed per SleekFlow's rate card on top of the plan.
- Past the plan's allowance, 100 more active contacts are added at $20 each time; extra seats cost $15 on Essential, $25 on Pro and Premium and $29 on Enterprise.
- HubSpot, Zoho, webhooks and role-based access start at Premium; Salesforce is Enterprise only.
- Human chat support in office hours starts at Premium; other plans get AI chat support and email.
Key features
Haptik
- AI agents by use case
- Separate agents for customer service, sales, booking and lead qualification, plus an agent studio for building your own.
- Voice AI agent
- Answers phone calls in more than 100 languages, per the site.
- Omnichannel agent inbox
- Agents follow conversations across channels, and AI hands complex queries to people.
- Channels
- WhatsApp, voice, RCS Business Messaging, Instagram Direct, Facebook Messenger and web.
- Analytics
- Custom dashboards and an insights agent for resolution, satisfaction and trends.
- Knowledge-base training
- Trains agents on PDFs, DOCX, PPTX, CSV files and a website.
SleekFlow
- One inbox for chats, email and calls
- WhatsApp, Instagram, Messenger, TikTok, SMS, Telegram, Viber, Gmail and Outlook email and VoIP calls in one inbox, on the web and in the mobile app.
- AI agents
- From Pro, AI agents answer from your knowledge base and hand over to a person. On Premium they can act in other systems, such as updating orders or bookings.
- Broadcast campaigns
- Bulk messages to segments from Pro, sent from the web or the app. Message fees are charged separately by template, country and volume.
- Flow Builder
- No-code automations from Pro, with a cap on active flows that rises by plan; Premium adds HTTP request and webhook steps.
- Contacts and lifecycle stages
- Each conversation links to a contact record with lifecycle stage, owner and purchase history, shown on a kanban board, with custom objects on every plan.
- Sales tools
- WhatsApp catalog, Stripe payment links and Shopify, with Facebook Lead Ads and TikTok Instant Forms for capturing leads from ads.
Plans
Haptik
Pricing could not be confirmed. See haptik.ai.
SleekFlow
Essential$49
per month for up to 3 seats, billed annually ($69 billed monthly)
Shared inbox with 5 channels, unlimited active contacts, AI co-pilot and simple automations. Rolling out by country and booked through a demo.
Pro$109
per month for up to 500 contacts, billed annually ($139 monthly)
10 users, AI agents, broadcasts, the flow builder, Shopify, Zapier and Make, and API access. Counts monthly active contacts; each extra 100 costs $20.
Premium$279
per month for up to 1,000 contacts, billed annually ($349 monthly)
10 users. Adds HubSpot and Zoho, webhooks, role-based access, multiple workspaces, deeper analytics and 60-day onboarding. Extra contacts $20 per 100.
EnterpriseCustom
Custom contacts and seats, Salesforce, PII masking, chat export, SLAs and a customer success manager.
Ways to pay less
Haptik
No public discounts listed.
SleekFlow
- Annual discount
Save up to 20% with yearly billing
SleekFlow's pricing page says yearly billing saves up to 20%: Essential is $588 a year against $828 billed monthly, Pro $1,308 against $1,668.
Common questions
Which is cheaper, Haptik or SleekFlow?
As of Nov 12, 2026, Haptik has no price we could confirm, and SleekFlow starts at $49 per month for up to 3 seats, billed annually ($69 billed monthly).
Which has a free plan, Haptik or SleekFlow?
As of Nov 12, 2026, neither Haptik nor SleekFlow has a free plan. SleekFlow has a free trial.
Which platforms do Haptik and SleekFlow run on?
As of Nov 12, 2026, only SleekFlow lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.