Haptik vs Verloop.io (2026): which should you pick?
As of Nov 12, 2026, Verloop.io grades higher than Haptik: 1.8 against 1.6 out of 4.0.
Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
Verloop.io grades higher on platforms. They get the same grade on value for money, the free plan, features and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Haptik
Enterprise AI agents for customer service on chat, voice and WhatsApp
Paid
Verloop.io
Conversational AI platform for customer support on chat and voice
Paid
Which one is for you
Pick Haptik if
- Fits if you are a large company automating customer service chats and calls
- Works for teams that want AI agents on WhatsApp and voice
Look elsewhere if
- Skip it if you want a price, because none is published
- Not for you if you are a small team, as the site says it serves enterprises
- Watch out: the pricing address redirects to the home page and the way in is a demo
- Watch out: no free plan or trial is listed, and Haptik is part of Jio Platforms
Pick Verloop.io if
- Fits if you want chatbots and live chat on a website, Messenger and WhatsApp
- Works for support teams wanting AI help writing replies
Look elsewhere if
- Skip it if you need a published price, since we found none
- Not for you if you need a free plan or trial, as none is on record
- Watch out: the main site returned an access error, so only its help site was read
- Watch out: details come from the help site and may lag the current product
How we grade them
| 1.6GPAHaptikWeak | 1.8GPAVerloop.ioWeak | |
|---|---|---|
| Value for money | CNo price is published; the site points to a demo request, so it sits at the middle. | CNo prices could be read: the main site returned an access error and the help site lists no plans. Nothing to grade against the category, so it sits at the ordinary C. |
| Free plan and trial | FNo free plan and no trial on the pages read. | FNo free plan or trial is on record. The help guide shows sign-up with a work email and company name, and that is all. |
| Features | CAI agents by use case, a voice agent, an agent inbox, analytics and knowledge-base training. Aimed at enterprises, with little shown for small teams. | CAI chatbots, live chat, a voice AI product and AI help for agents. The listing is built from its help site alone, so product detail may lag. |
| Ease of use | CNo store rating on record. Agents are trained on your knowledge base and tied into your channels. | CNo store rating on record. Chat flows, agents and channels all have to be set up through its dashboard. |
| Platforms and integrations | CWeb platform only on the pages read; no apps or integrations are listed. | BWeb, with Messenger, Instagram, WhatsApp and a claimed 60+ integrations. No apps on record. |
| Best for | enterprises running AI agents for customer service | AI chatbots and live chat for support |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Haptik and Verloop.io. How we grade
Where they differ
- Haptik also covers shared inbox and dashboards.
- Verloop.io also covers live chat.
In commonWebAI support agentWhatsApp messagingChatbots
At a glance
| Haptik | Verloop.io | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| Made by | Jio Haptik Technologies Limited | Verloop.io |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
Haptik
- No prices are published; the site points to a demo request and the pricing URL redirects to the homepage.
- The site targets enterprises; it says it is trusted by 500+ of them.
- Haptik is part of Jio Platforms, per its about page.
Verloop.io
- No prices could be read. The main site returned an access-denied error, and the help site does not list plans.
- The vendor's help site is the only source read, so product details may lag the current site.
- The sign-up flow in the help guide collects a work email, company name and password.
Key features
Haptik
- AI agents by use case
- Separate agents for customer service, sales, booking and lead qualification, plus an agent studio for building your own.
- Voice AI agent
- Answers phone calls in more than 100 languages, per the site.
- Omnichannel agent inbox
- Agents follow conversations across channels, and AI hands complex queries to people.
- Channels
- WhatsApp, voice, RCS Business Messaging, Instagram Direct, Facebook Messenger and web.
- Analytics
- Custom dashboards and an insights agent for resolution, satisfaction and trends.
- Knowledge-base training
- Trains agents on PDFs, DOCX, PPTX, CSV files and a website.
Verloop.io
- Conversational AI bots
- Automates frequently asked questions across a website, app, Facebook Messenger, Instagram and WhatsApp; the vendor claims up to 92% of queries resolved without a person.
- Voice AI
- Answers support phone calls with a conversational voice agent.
- Agent assist
- Customer history, quick replies, intelligent routing and AI rewrite, expand, tone and summary tools.
- Dashboards and reports
- Real-time dashboard plus master, outreach and agent performance reports.
- Integrations
- The help site says it has 60+ integrations.
Plans
Haptik
Pricing could not be confirmed. See haptik.ai.
Verloop.io
Pricing could not be confirmed. See verloop.io.
Common questions
Which is cheaper, Haptik or Verloop.io?
As of Nov 12, 2026, Haptik has no price we could confirm, and Verloop.io has no price we could confirm.
Which has a free plan, Haptik or Verloop.io?
As of Nov 12, 2026, neither Haptik nor Verloop.io has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.