Heart Internet vs Krystal (2026): which should you pick?
As of Nov 13, 2026, Heart Internet and Krystal share a 1.6 GPA, neither has a free plan, and Heart Internet starts cheaper, at about $8.03 a month against about $9.38 a month.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
They get the same grade on all five counts.
Price, platforms and features side by side. The table says where each price was read and when.
Heart Internet
UK cPanel web hosting with NVMe storage and bundled email
Which one is for you
Pick Heart Internet if
- Fits if you want UK-based shared hosting with 5GB mailboxes included
- Works for one to a few small sites that stay under the bandwidth caps
Look elsewhere if
- Tight if you host many sites, as Plus allows 1 website and the top plan 10
- Tight if you get traffic: bandwidth is capped at 50GB to 300GB a month
- Watch out: prices exclude VAT, and the 50% off and free UK domain are for year one on yearly billing
- Watch out: support is live chat and tickets, with no phone line stated
Pick Krystal if
- Fits if you are in the UK and want a host you can phone
- Makes sense if you want hosting on renewable power
Look elsewhere if
- Skip it if you want a free trial, as none is listed
- Tight if you have several sites, because Amethyst has 1 and Ruby 5
- Pricey if you cannot commit, since the discounts need annual or two-year terms
- Watch out: domain costs are not refunded under the 60-day guarantee, and prices are in pounds
How we grade them
| 1.6GPAHeart InternetWeak | 1.6GPAKrystalWeak | |
|---|---|---|
| Value for money | CPlus is £5.99 a month, about $7.70 and above the $5 where the cheaper quarter of hosting starts. Year one is half price on yearly billing, then it renews at £71.88. | CAmethyst is £7 a month billed monthly, about $9, above the $5.28 cheaper-quarter line for web hosts. |
| Free plan and trial | FNo free plan or trial. A £1 first month is advertised for Plus, and a 30-day money-back guarantee applies, but neither is a free trial. | FNo free plan or trial. A 60-day money-back guarantee is not a trial. |
| Features | CcPanel, NVMe storage, backups, a firewall, malware scans, one-click apps and AutoSSL. Websites are capped at 1, 2, 3 or 10, and bandwidth at 50GB to 300GB. | CcPanel, backups, free SSL and migration, and phone, chat and ticket support. Amethyst hosts one site with no free domain. |
| Ease of use | CNo store rating on record. cPanel and app installers mean accounts and settings to work through. | CNo store rating on record. cPanel, DNS and migration are yours to run. |
| Platforms and integrations | CWeb control panel with WordPress and Joomla installers. No apps and no API. | CWeb only, with WordPress, Drupal, OpenCart and LiteSpeed support. |
| Best for | UK shared cPanel hosting with mailboxes and backups | UK cPanel hosting with phone support |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Heart Internet and Krystal. How we grade
Price against what you get
Heart Internet starts at about $8.03 a month and scores 2.0 out of 4 on features, ease of use and platforms. Krystal starts at about $9.38 a month and scores 2.0.
They score the same, and Heart Internet starts $1.35 a month lower. Of the other web hosts on the chart, 21 score higher than Heart Internet for less, and 25 score higher than Krystal for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Heart Internet also covers page speed.
- Krystal also covers malware protection.
At a glance
| Heart Internet | Krystal | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | £5.99 per month, or £71.88 a year (excluding VAT), with 50% off the first year | £7 per month, billed monthly (Amethyst) |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| Made by | Heart Internet | Krystal Hosting Ltd |
| Price read from | heartinternet.uk | krystal.io |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
Heart Internet
- Plans are limited to 1, 2, 3 or 10 websites, and bandwidth is capped at 50GB to 300GB a month.
- Prices exclude VAT, and the 50% first-year discount and free UK domain apply to yearly billing for the first year only.
- Monthly billing renews at the same £5.99 to £15.99 a month; a £1 first month is advertised for the Plus plan.
- The money-back guarantee is 30 days and support is by live chat and tickets rather than a stated phone line.
Krystal
- Prices are in pounds sterling. Annual and two-year billing save 16% and 25%, but the page shows only the monthly figures.
- Amethyst hosts one site and has no free domain; the free domain starts at Ruby.
- Emergency phone support is listed from Sapphire up; the cheaper plans have standard phone support.
- Domain costs are not refunded under the 60-day money-back guarantee, though the domain can be transferred away.
Key features
Heart Internet
- cPanel control panel
- Files, databases, domains, email and SSL certificates are managed in cPanel, with single sign-on from the Heart Internet account.
- NVMe storage
- Shared plans offer 25GB to 100GB of NVMe U.3 storage, with bandwidth capped at 50GB to 300GB a month.
- Mailboxes and SSL
- Each plan bundles mailboxes of 5GB each and one free SSL certificate per website, issued through AutoSSL.
- Backups and security
- Backups, a firewall, malware scans and two-factor protection on the control panel are listed on every plan.
- One-click apps
- WordPress, Joomla and dozens of other apps can be installed from the one-click installer.
- Other products
- Managed WordPress hosting with WP Squared, VPS plans, business email and domain registration are sold alongside shared hosting.
Krystal
- cPanel control panel
- Plans come with cPanel, one-click installs of more than 380 applications including WordPress, Drupal and OpenCart, and a drag-and-drop site builder.
- Own cloud servers
- Hosting runs on Krystal's own Dell cloud servers with LiteSpeed caching and NVMe storage. Plans state their CPU and RAM allowance.
- Security and backups
- Servers are scanned for malware and protected by firewalls, CloudLinux and DDoS protection. Backups run daily on the smaller plans and as often as every 4 hours on the larger ones.
- Free migration
- The team moves a site from another host, whether it uses cPanel, Plesk or its own system, at no charge.
- Phone, chat and ticket support
- UK-based support answers by ticket, live chat and phone. Sapphire and the plans above it add emergency phone support.
- Other hosting lines
- Krystal also sells business hosting from £19 a month, managed WordPress from £15 a month, VPS from £10 a month, reseller hosting and a public cloud.
Plans
Heart Internet
Plus£5.99
per month, or £71.88 a year; excludes VAT
1 website, 25GB NVMe storage, 2 mailboxes of 5GB, 50GB/month bandwidth and 1 SSL certificate. First year £35.94 when billed yearly.
Advanced£8.99
per month, or £107.88 a year; excludes VAT
2 websites, 50GB NVMe storage, 5 mailboxes of 5GB, 100GB/month bandwidth and 2 SSL certificates. First year £53.94 when billed yearly.
Elite£12.99
per month, or £155.88 a year; excludes VAT
3 websites, 75GB NVMe storage, 10 mailboxes of 5GB, 150GB/month bandwidth and 3 SSL certificates. First year £77.94 when billed yearly.
Agency£15.99
per month, or £191.88 a year; excludes VAT
10 websites, 100GB NVMe storage, 15 mailboxes of 5GB, 300GB/month bandwidth and 10 SSL certificates. First year £95.94 when billed yearly.
Krystal
Amethyst£7
per month, billed monthly
1 site, 1 CPU, 2 GB RAM, 10 GB NVMe, unlimited mailboxes and bandwidth, daily backups and free SSL.
Ruby£11
per month, billed monthly
5 sites, 2 CPU, 4 GB RAM and 25 GB NVMe, with a free domain.
Emerald£19
per month, billed monthly
Unlimited sites and NVMe storage, 3 CPU, 6 GB RAM, 12-hourly backups and PCI DSS scan compliance.
Sapphire£37
per month, billed monthly
Unlimited sites, 4 CPU, 8 GB RAM, 4-hourly backups and emergency phone support.
Diamond£67
per month, billed monthly
Unlimited sites, 6 CPU, 12 GB RAM, 4-hourly backups and emergency phone support.
Tanzanite£97
per month, billed monthly
Unlimited sites, 9 CPU, 18 GB RAM, 4-hourly backups and emergency phone support.
Ways to pay less
Heart Internet
- Annual discount
50% off the first year, with a free UK domain
Choosing yearly billing takes 50% off the first year, for example Plus at £35.94 instead of £71.88, and includes a free UK domain for 1 year. Renewal is at the full yearly price.
- Other savings
First month of Plus for £1
The page advertises the first month of Web Hosting Plus, billed monthly, for £1; it then renews at £5.99 a month.
Krystal
- Annual discount
Save 16% on annual, 25% on two-year billing
The hosting page offers Annually and Biennially billing options that it says save 16% and 25% against paying monthly. The page shows the monthly price only.
Common questions
Which is cheaper, Heart Internet or Krystal?
As of Nov 13, 2026, Heart Internet is cheaper to start with: about $8.03 a month, against about $9.38 a month for Krystal. Heart Internet starts at £5.99 per month, or £71.88 a year (excluding VAT), with 50% off the first year, and Krystal starts at £7 per month, billed monthly (Amethyst).
Which has a free plan, Heart Internet or Krystal?
As of Nov 13, 2026, neither Heart Internet nor Krystal has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.