Krystal review (2026): is it worth £7 a month?
UK cPanel web hosting on its own cloud, with phone support
Black Friday: is there a Krystal sale?
Krystal report card
Weak · out of 4.0 · graded Nov 13, 2026
Best for UK cPanel hosting with phone support
Krystal is a UK host with cPanel shared hosting on its own cloud servers, from £7 a month, and a 60-day money-back guarantee. The entry plan hosts one site with no free domain, and the 16% and 25% discounts for longer terms aren't shown on the page.
Who Krystal is for
- Fits if you are in the UK and want a host you can phone
- Makes sense if you want hosting on renewable power
Who Krystal is not for
- Skip it if you want a free trial, as none is listed
- Tight if you have several sites, because Amethyst has 1 and Ruby 5
- Pricey if you cannot commit, since the discounts need annual or two-year terms
- Watch out: domain costs are not refunded under the 60-day guarantee, and prices are in pounds
Why Krystal gets a 1.6
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyAmethyst is £7 a month billed monthly, about $9, above the $5.28 cheaper-quarter line for web hosts.
- FFree plan and trialNo free plan or trial. A 60-day money-back guarantee is not a trial.
- CFeaturescPanel, backups, free SSL and migration, and phone, chat and ticket support. Amethyst hosts one site with no free domain.
- CEase of useNo store rating on record. cPanel, DNS and migration are yours to run.
- CPlatforms and integrationsWeb only, with WordPress, Drupal, OpenCart and LiteSpeed support.
What these grades rest on. Graded from this listing, whose facts were read from Krystal's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/krystal#review"><img src="https://toolgpa.com/badge/krystal.svg" alt="Krystal: 1.6 GPA on ToolGPA" width="196" height="56"></a>Where Krystal stands among web hosts
Krystal's GPA of 1.6 is higher than 1 of the 54 other web hosts we grade, and level with 7.
It stands best on ease of use (C, above 9 of 54) and worst on free plan and trial (F, above 0).
Its paid plans start at about $9.38 a month, against a middle price of $9 for the category: 27 of the 52 others that charge start lower.
On features, ease of use and platforms it scores 2.0 out of 4. 17 tools score higher and cost less.
Each grade against the category
Every bar is all 55 web hosts we grade, cut by the letter each got. Krystal’s own letter is outlined.
- CValue for moneyAbove 5 of 54, level with 21
- FFree plan and trialAbove 0 of 54, level with 35
- CFeaturesAbove 0 of 54, level with 28
- CEase of useAbove 9 of 54, level with 45
- CPlatforms and integrationsAbove 0 of 54, level with 23
Price against what you get
Each dot is one of 53 web hosts. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Krystal, or make your own?
Keep it
To replace Krystal you would be making servers kept running, patched and backed up for you. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 46 of the 54 other web hosts grade higher. It costs $112.55 a year.
What you could not
- Servers kept running, patched and backed up for you.
- An engine that recognises new malware as it appears.
- It plugs into other products, WordPress, Drupal and OpenCart among them.
What this rests on. Krystal’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Krystal?
Krystal is a UK web host that sells cPanel shared hosting, business hosting, managed WordPress, VPS and reseller plans from its own cloud servers. Shared plans are priced in pounds and scale from one site to unlimited sites. The company is a certified B Corp and says its hosting runs on renewable power.
Worth knowing
- Prices are in pounds sterling. Annual and two-year billing save 16% and 25%, but the page shows only the monthly figures.
- Amethyst hosts one site and has no free domain; the free domain starts at Ruby.
- Emergency phone support is listed from Sapphire up; the cheaper plans have standard phone support.
- Domain costs are not refunded under the 60-day money-back guarantee, though the domain can be transferred away.
Key features
- cPanel control panel
- Plans come with cPanel, one-click installs of more than 380 applications including WordPress, Drupal and OpenCart, and a drag-and-drop site builder.
- Own cloud servers
- Hosting runs on Krystal's own Dell cloud servers with LiteSpeed caching and NVMe storage. Plans state their CPU and RAM allowance.
- Security and backups
- Servers are scanned for malware and protected by firewalls, CloudLinux and DDoS protection. Backups run daily on the smaller plans and as often as every 4 hours on the larger ones.
- Free migration
- The team moves a site from another host, whether it uses cPanel, Plesk or its own system, at no charge.
- Phone, chat and ticket support
- UK-based support answers by ticket, live chat and phone. Sapphire and the plans above it add emergency phone support.
- Other hosting lines
- Krystal also sells business hosting from £19 a month, managed WordPress from £15 a month, VPS from £10 a month, reseller hosting and a public cloud.
Krystal pricing
As of Nov 12, 2026, Krystal is a paid product, starting at £7 per month, billed monthly (Amethyst).
- Starts at
- £7 per month, billed monthly (Amethyst)
- Free plan
- None
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Amethyst | £7per month, billed monthly | 1 site, 1 CPU, 2 GB RAM, 10 GB NVMe, unlimited mailboxes and bandwidth, daily backups and free SSL. |
| Ruby | £11per month, billed monthly | 5 sites, 2 CPU, 4 GB RAM and 25 GB NVMe, with a free domain. |
| Emerald | £19per month, billed monthly | Unlimited sites and NVMe storage, 3 CPU, 6 GB RAM, 12-hourly backups and PCI DSS scan compliance. |
| Sapphire | £37per month, billed monthly | Unlimited sites, 4 CPU, 8 GB RAM, 4-hourly backups and emergency phone support. |
| Diamond | £67per month, billed monthly | Unlimited sites, 6 CPU, 12 GB RAM, 4-hourly backups and emergency phone support. |
| Tanzanite | £97per month, billed monthly | Unlimited sites, 9 CPU, 18 GB RAM, 4-hourly backups and emergency phone support. |
Read from krystal.io on Nov 12, 2026. Prices change, so confirm with Krystal before you buy.
Ways to pay less
- Annual discountSave 16% on annual, 25% on two-year billing
The hosting page offers Annually and Biennially billing options that it says save 16% and 25% against paying monthly. The page shows the monthly price only.
Stated on krystal.io
Works with
Krystal alternatives
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- Krystal vs 20i
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- Krystal vs DreamHost
From $7.99/mo
Common questions
Does Krystal have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Krystal is listed for Web.
Does Krystal have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Krystal is listed for Web.
Is Krystal open source?
Krystal is not described as open source on its own site, as read on Nov 12, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.