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HiHello vs Sansan (2026): which should you pick?

As of Nov 13, 2026, HiHello grades higher than Sansan: 2.8 against 1.8 out of 4.0.

Checked Oct 23, 2026 and Nov 13, 2026 · graded Oct 24, 2026 and Nov 13, 2026 by ToolGPA

HiHello grades higher on the free plan and ease of use. They get the same grade on value for money, features and platforms.

Price, platforms and features side by side. The table says where each price was read and when.

HiHello

Digital business cards, email signatures and lead capture for teams

Free plan · from $5/mo

Sansan

Shared company contact database built from scanned business cards

Paid

Which one is for you

Pick HiHello if

  • Fits if you want a free card with a few paper card scans a month
  • Works for teams of 5 to 100 that want signatures pushed to Gmail or Outlook

Look elsewhere if

  • Skip it if you want a physical NFC card from the same company, as HiHello sells none and you'd write your card to your own tag
  • Tight if your team is under five, since Business bills five users at least, $25 a month on yearly billing
  • Not for you if you need CRM sync on your own: it needs Business, and SSO, SCIM and the contact webhook need Enterprise
  • Pricey if you upgrade inside the iPhone app, at $9 a month or $84 a year against $8 and $72 on the website
  • Watch out: Business stops at 100 users, and the lower per-user prices from 26 and 51 users aren't published

Pick Sansan if

  • Fits if a sales team wants every employee's cards in one company-wide database
  • Works for firms with offices in several countries, as cards in 11 languages are read

Look elsewhere if

  • Not for you if you are an individual, as it is sold to companies with a minimum of 10 users
  • Watch out: no prices are published and the standard contract term is 1 year
  • Skip it if you want a free plan or a trial, as none is listed
  • Tight if you are outside Japan and want signature capture, which is Japan only
  • Watch out: scans include a human data-entry step, so it is not fully automatic

How we grade them

2.8GPAHiHelloGood1.8GPASansanWeak
Value for money
CProfessional is $6 a month on yearly billing for one person, and Business $5 a user with five users at least, which is this category's middle. Bought in the iOS app, Professional is $9 a month or $84 a year, against $8 and $72 on the website.
CNo price is published; every plan is quoted after a consultation, so it sits in the middle by default, with a 1-year term and a 10-user minimum.
Free plan and trial
BPersonal is free with no time limit: 2 cards, sharing by QR, widget, SMS, WhatsApp and wallet, a personal email signature and 5 card or badge scans a month. One person can live on that unless they scan a lot.
FNothing free is on record: no free plan and no trial on the pages read.
Features
CCards, a scanner with enrichment from Professional, signatures deployed to Gmail and Outlook, lead forms, CRM sync and a company directory. The listing's gap: HiHello sells no NFC cards, so a tap means writing your card to a tag you already own.
CScanning, a shared database, org charts, Virtual Cards and email lists. The listing names a gap: Contact Inbox, which pulls contacts from signatures, is Japan only.
Ease of use
AHiHello rates 4.9 on the US App Store from 45,197 ratings, the top of our ease ladder.
CNo store rating on record, and it is a company roll-out with scanners, accounts and a CRM feed to set up.
Platforms and integrations
BWeb, iPhone and Android, with Salesforce, HubSpot, Dynamics 365, Google Contacts, Gmail, Outlook, Zoom and Entra ID. No desktop app, so on a computer it's the browser.
BWeb, iPhone and Android, with Salesforce, an API and SAML. No desktop app is listed.
Best forcards and email signatures on one brandcompany-wide business card databases

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: HiHello and Sansan. How we grade

Where they differ

  • HiHello also covers email signature.
  • Sansan also covers email campaigns.
In commonWebiOSAndroidDigital business card

At a glance

HiHelloSansan
PricingFree planPaid
Starts at$5 per user / month, billed yearly (Business, five-user minimum)Not published
Free planPersonal plan: 2 cards, sharing by QR code, widget, email, SMS and WhatsApp, Apple and Google Wallet, a personal email signature, virtual backgrounds and 5 card or badge scans a month.None
Free trial14-day free trial of Professional, and of Business for teams of five or moreNone listed
Web
iOS
Android
Made byHiHello, Inc.Sansan, Inc.
Price read fromhihello.comNot confirmed
CheckedOct 23, 2026Nov 13, 2026

Worth knowing

HiHello

  • Business needs at least five users ($25 a month on yearly billing) and stops at 100; larger teams move to Enterprise.
  • CRM sync, Gmail and Outlook signature deployment and the admin dashboard need Business; SAML SSO, SCIM and a contact webhook need Enterprise.
  • HiHello sells no NFC cards: you write your card to an NFC tag you already own.
  • Professional bought in the iOS app costs $9 a month or $84 a year, against $8 and $72 on the website.

Sansan

  • No prices are published: every plan is quoted after a consultation, and the standard contract term is 1 year.
  • The FAQ states a minimum of 10 users.
  • Scanning uses a human data-entry step, since the vendor says AI alone is not yet accurate enough.
  • The Contact Inbox feature that pulls contacts from email signatures is, per the features page, available only in Japan.

Key features

HiHello

Cards and sharing
Two cards free and eight on Professional, shared by QR code, widget, email, SMS, WhatsApp, Apple or Google Wallet, offline, or from an Apple Watch.
Universal Contact Scanner
Scans paper cards, event badges and QR codes into contacts: 5 a month free, 20 on Professional and 50 per user on Business, pooled across the team.
Email Signature Manager
Everyone gets a personal signature. Business deploys template signatures to Gmail and Outlook, with legal disclaimers and banner campaigns beneath them.
Lead capture and events
Business adds lead capture forms with consent, event tracking and analytics, and sends leads straight to Salesforce, HubSpot or Microsoft Dynamics 365.
Business Contact Manager
Unlimited contacts that update themselves, with notes and tags. On team plans, contacts stay with the company when someone leaves.
Directory and partner cards
Business adds a searchable company directory. Enterprise extends branded cards to affiliates, contractors and franchisees through self-enrollment.

Sansan

Card scanning with human checking
Paper cards are scanned with a dedicated scanner or photographed on a phone. Sansan says AI reads each card and a person then checks it, giving 99.9% accuracy across 11 languages.
Shared contact database
Every employee's contacts go into one company database that anyone can search, so staff can see who in the company already knows a given person.
Organization charts and activity history
An organization tree is built for each customer company, and emails, calls and meetings can be attached to a company or a person.
Virtual Cards
Online business card exchange is part of the standard contract, and contacts added this way are managed like ones met in person.
Email to contact lists
Contacts can be turned into lists by business type, department or position, used to send bulk emails, and tracked for opens and clicks.
Integrations and security controls
The features page lists Salesforce integration, an API, two-factor authentication, SAML, IP address restrictions and usage log downloads.

Plans

HiHello

  • Personal$0

    One user: 2 cards, wallet and messaging sharing, a personal email signature, virtual backgrounds and 5 scans a month.

  • Professional$6

    per month, billed yearly ($8 billed monthly)

    One user: 8 cards, your colors, fonts and video, branded QR codes, card analytics and 20 scans a month with contact enrichment.

  • Business$5

    per user / month, billed yearly ($6 billed monthly)

    5 to 100 users: templates, signatures pushed to Gmail and Outlook, lead forms, CRM sync, a company directory and 50 scans per user.

  • EnterpriseCustom

    100+ users: unlimited cards, scans and enrichment, SAML SSO and SCIM, a branded subdomain, invoice billing and a dedicated account team.

Sansan

Pricing could not be confirmed. See sansan.com.

Ways to pay less

HiHello

  • Annual discount

    Save up to 25% with yearly billing

    HiHello says yearly billing saves 25% on Professional ($72 a year against $8 a month). Business is $5 per user a month yearly, or $6 monthly.

  • Other savings

    Lower Business price from 26 and 51 users

    HiHello's pricing page says the Business price per user drops when a team reaches 26 users and again at 51; the lower figures are not published.

Sansan

No public discounts listed.

Common questions

Which is cheaper, HiHello or Sansan?

As of Nov 13, 2026, HiHello starts at $5 per user / month, billed yearly (Business, five-user minimum), and Sansan has no price we could confirm.

Which has a free plan, HiHello or Sansan?

As of Nov 13, 2026, only HiHello has a free plan. Sansan does not.

More comparisons

How this page was made

  • The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
  • The grades are our own, from each tool’s review or report card. The GPA is their average.
  • Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
  • The differences and the answers to the questions are worked out from those listings.
How we review and grade