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Kipu vs Sunwave (2026): which should you pick?

As of Nov 13, 2026, Kipu and Sunwave share a 1.6 GPA, neither has a free plan and their prices can't be set side by side, so the choice depends on which features you need.

Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA

They get the same grade on all five counts.

Price, platforms and features side by side. The table says where each price was read and when.

Kipu

EMR, CRM and billing for behavioral health treatment

Paid

Sunwave

EMR, CRM and billing platform for behavioral health

Paid

Which one is for you

Pick Kipu if

  • Fits if you run a substance abuse or eating disorder treatment center
  • Works for multi-site behavioral health groups that want admissions, notes and billing together

Look elsewhere if

  • Not for you if you are a solo therapist in private practice, as it targets facilities
  • Skip it if you want a price, because none is published
  • Too light for a trial: none is listed
  • Watch out: figures like 60% less documentation time are vendor-reported customer results

Pick Sunwave if

  • Fits if you run a substance use or eating disorder treatment center
  • Works for multi-site operators that combine admissions, clinical and billing work

Look elsewhere if

  • Not for you if you are a solo therapist, as it is built for treatment organizations
  • Skip it if you want a price list, since the site only offers a contact form
  • Watch out: Lightning Step and Sunwave Health combined in 2025, so product names may shift
  • Watch out: figures like 40% less administrative time are vendor-reported customer results

How we grade them

1.6GPAKipuWeak1.6GPASunwaveWeak
Value for money
CNo price is published; the site offers a consultation booking and a sales phone number, so it can't be set against the category.
CNo price is published; the site points to a Let's Connect form, so it can't be set against the category.
Free plan and trial
FNo free plan and no trial on record, only a demo through the sales team.
FNo free plan and no trial on record, only a demo through the sales team.
Features
CAdmissions CRM, behavioral health EMR, revenue cycle, compliance, an AI layer and an API. The reported outcome figures are the vendor's own results.
CAdmissions and referral CRM, behavioral health EMR, AI documentation, revenue cycle, telehealth and alumni management. Customer figures are the vendor's own.
Ease of use
CNo store rating on record, and a treatment center needs a rollout with the vendor.
CNo store rating on record, and a clinic needs a rollout with the vendor.
Platforms and integrations
CWeb only on the listing, with no desktop or phone app named.
CWeb only on the listing, with no desktop or phone app named.
Best foran EMR and admissions system for treatment centersan EMR and CRM for behavioral health programs

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Kipu and Sunwave. How we grade

Where they differ

    In commonWebAI featuresClinical notesInsurance billingTelehealthCase management

    At a glance

    KipuSunwave
    PricingPaidPaid
    Starts atNot publishedNot published
    Free planNoneNone
    Free trialNone listedNone listed
    Web
    Made byKipu HealthSunwave Health
    Price read fromNot confirmedNot confirmed
    CheckedNov 13, 2026Nov 13, 2026

    Worth knowing

    Kipu

    • No prices are published; the site offers a consultation booking and a sales phone number.
    • Aimed at treatment centers and facilities, not solo therapists in private practice.
    • The vendor lists no free plan or trial.
    • Outcome figures on the site, such as 60% less documentation time, are vendor-reported customer results.

    Sunwave

    • No prices are published; the site directs visitors to a Let's Connect contact form.
    • Built for treatment organizations and clinics, not solo therapists.
    • The site says Lightning Step and Sunwave Health combined in 2025, so product names and packaging may shift.
    • Figures such as 40% less administrative time are vendor-reported customer results.

    Key features

    Kipu

    Admissions CRM
    Tracks leads, referrals, outreach, admissions workflows and alumni relationships, with segmented marketing campaigns.
    Behavioral health EMR
    Quick templates, medication management, labs, telehealth, a patient portal and secure messaging, with AI help for drafting notes.
    Revenue cycle management
    Real-time benefits verification, claim creation aimed at cleaner first submissions, and revenue visibility from intake to collections.
    Compliance management
    A hub for survey readiness covering state, TJC and CARF requirements, plus staff training, certifications and competencies.
    Kipu Intelligence
    AI documentation for individual and group notes and AI agents for workflows; the first agent named on the site handles utilization review.
    Integrations and API
    The site lists certified partners, integrations, an API and HL7 connections.

    Sunwave

    Admissions and referral CRM
    Inquiry and referral source tracking, field visit logging, an available bed board, marketing analytics and a Salesforce integration.
    Behavioral health EMR
    Records follow a patient across programs, levels of care and sites, with medication management, scheduling and telehealth.
    SIA AI documentation
    SIA generates progress notes and session summaries; the vendor says it is certified to the ISO 42001 standard for AI management.
    Revenue cycle management
    Eligibility checks and verification of benefits, insurance claims, ACH payments and bulk actions, with error checks before submission.
    Telehealth and patient engagement
    Telehealth and patient engagement tools are listed as a separate product beside the EMR.
    Alumni management
    A product line for staying in touch with former patients after treatment.

    Plans

    Kipu

    Pricing could not be confirmed. See kipuhealth.com.

    Sunwave

    Pricing could not be confirmed. See sunwavehealth.com.

    Common questions

    Which is cheaper, Kipu or Sunwave?

    As of Nov 13, 2026, Kipu has no price we could confirm, and Sunwave has no price we could confirm.

    Which has a free plan, Kipu or Sunwave?

    As of Nov 13, 2026, neither Kipu nor Sunwave has a free plan.

    More comparisons

    How this page was made

    • The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
    • The grades are our own, from each tool’s review or report card. The GPA is their average.
    • Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
    • The differences and the answers to the questions are worked out from those listings.
    How we review and grade