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Sunwave vs Welligent (2026): which should you pick?

As of Nov 13, 2026, Welligent grades higher than Sunwave: 1.8 against 1.6 out of 4.0.

Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA

Welligent grades higher on platforms. They get the same grade on value for money, the free plan, features and ease of use.

Price, platforms and features side by side. The table says where each price was read and when.

Sunwave

EMR, CRM and billing platform for behavioral health

Paid

Welligent

Cloud EHR for behavioral health and human services agencies

Paid

Which one is for you

Pick Sunwave if

  • Fits if you run a substance use or eating disorder treatment center
  • Works for multi-site operators that combine admissions, clinical and billing work

Look elsewhere if

  • Not for you if you are a solo therapist, as it is built for treatment organizations
  • Skip it if you want a price list, since the site only offers a contact form
  • Watch out: Lightning Step and Sunwave Health combined in 2025, so product names may shift
  • Watch out: figures like 40% less administrative time are vendor-reported customer results

Pick Welligent if

  • Fits if you run a human services agency with staff working in the field
  • Works for agencies that go through a formal RFP

Look elsewhere if

  • Skip it if you want a price before a sales call
  • Not for you if you want a free plan or a self-serve trial
  • Tight if you're a solo therapist, as it is aimed at agencies
  • Watch out: feature details are also published on a ContinuumCloud site

How we grade them

1.6GPASunwaveWeak1.8GPAWelligentWeak
Value for money
CNo price is published; the site points to a Let's Connect form, so it can't be set against the category.
CNo price is published; the process starts with an RFP or demo, so it sits in the middle.
Free plan and trial
FNo free plan and no trial on record, only a demo through the sales team.
FNo free plan and no self-serve trial is advertised.
Features
CAdmissions and referral CRM, behavioral health EMR, AI documentation, revenue cycle, telehealth and alumni management. Customer figures are the vendor's own.
CEHR, billing and revenue cycle, a portal, telehealth and chat. Details also sit on a separate ContinuumCloud site.
Ease of use
CNo store rating on record, and a clinic needs a rollout with the vendor.
CConfigured and onboarded with the vendor; no store rating on record.
Platforms and integrations
CWeb only on the listing, with no desktop or phone app named.
BWeb plus iPhone and Android access, with third-party add-ons, but no desktop app.
Best foran EMR and CRM for behavioral health programscloud EHR for behavioral health and human services agencies

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Sunwave and Welligent. How we grade

Where they differ

    In commonWebClinical notesInsurance billingTelehealthCase management

    At a glance

    SunwaveWelligent
    PricingPaidPaid
    Starts atNot publishedNot published
    Free planNoneNone
    Free trialNone listedNone listed
    Web
    iOS
    Android
    Made bySunwave HealthWelligent
    Price read fromNot confirmedNot confirmed
    CheckedNov 13, 2026Nov 13, 2026

    Worth knowing

    Sunwave

    • No prices are published; the site directs visitors to a Let's Connect contact form.
    • Built for treatment organizations and clinics, not solo therapists.
    • The site says Lightning Step and Sunwave Health combined in 2025, so product names and packaging may shift.
    • Figures such as 40% less administrative time are vendor-reported customer results.

    Welligent

    • No prices are published; an RFP or demo request starts the buying process.
    • No free plan or self-serve trial is advertised.
    • Feature details are also published on a ContinuumCloud site that lists Welligent among its products.

    Key features

    Sunwave

    Admissions and referral CRM
    Inquiry and referral source tracking, field visit logging, an available bed board, marketing analytics and a Salesforce integration.
    Behavioral health EMR
    Records follow a patient across programs, levels of care and sites, with medication management, scheduling and telehealth.
    SIA AI documentation
    SIA generates progress notes and session summaries; the vendor says it is certified to the ISO 42001 standard for AI management.
    Revenue cycle management
    Eligibility checks and verification of benefits, insurance claims, ACH payments and bulk actions, with error checks before submission.
    Telehealth and patient engagement
    Telehealth and patient engagement tools are listed as a separate product beside the EMR.
    Alumni management
    A product line for staying in touch with former patients after treatment.

    Welligent

    Integrated EHR
    One system for documentation, scheduling, payers, programs, services, caseload management and medication administration.
    Mobile access
    A secure mobile app handles documentation and scheduling for field-based staff, including an offline mode.
    Billing and revenue cycle
    Billing and claims management are built into the EHR rather than sold as a separate system.
    Patient portal
    Clients and guardians can schedule appointments and send messages from a portal.
    Telehealth and chat
    HIPAA-compliant video can start from a provider's note, and a secure internal chat lets staff message each other.
    Configuration and onboarding
    The vendor describes a planning, configuration and training process, with partner add-ons for extra features.

    Plans

    Sunwave

    Pricing could not be confirmed. See sunwavehealth.com.

    Welligent

    Pricing could not be confirmed. See welligent.com.

    Common questions

    Which is cheaper, Sunwave or Welligent?

    As of Nov 13, 2026, Sunwave has no price we could confirm, and Welligent has no price we could confirm.

    Which has a free plan, Sunwave or Welligent?

    As of Nov 13, 2026, neither Sunwave nor Welligent has a free plan.

    Which platforms do Sunwave and Welligent run on?

    As of Nov 13, 2026, only Welligent lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.

    More comparisons

    How this page was made

    • The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
    • The grades are our own, from each tool’s review or report card. The GPA is their average.
    • Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
    • The differences and the answers to the questions are worked out from those listings.
    How we review and grade