Qualifacts CareLogic vs Sunwave (2026): which should you pick?
As of Nov 13, 2026, Qualifacts CareLogic and Sunwave share a 1.6 GPA, neither has a free plan and their prices can't be set side by side, so the choice depends on which features you need.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
They get the same grade on all five counts.
Price, platforms and features side by side. The table says where each price was read and when.
Qualifacts CareLogic
Configurable behavioral health EHR for agencies and CCBHCs
Paid
Which one is for you
Pick Qualifacts CareLogic if
- Fits if you run a behavioral health agency or a clinic network
- Works for programs that need compliance and I/DD support in the record
Look elsewhere if
- Skip it if you're a solo therapist, since it is built for agencies
- Not for you if you want a price or a trial before talking to sales
- Watch out: AI tools and revenue cycle management are sold as separate offerings
- Tight if you want a simple setup, because it is configured for each agency
Pick Sunwave if
- Fits if you run a substance use or eating disorder treatment center
- Works for multi-site operators that combine admissions, clinical and billing work
Look elsewhere if
- Not for you if you are a solo therapist, as it is built for treatment organizations
- Skip it if you want a price list, since the site only offers a contact form
- Watch out: Lightning Step and Sunwave Health combined in 2025, so product names may shift
- Watch out: figures like 40% less administrative time are vendor-reported customer results
How we grade them
| 1.6GPAQualifacts CareLogicWeak | 1.6GPASunwaveWeak | |
|---|---|---|
| Value for money | CNo price is published; every quote comes through a demo, so it sits in the middle. | CNo price is published; the site points to a Let's Connect form, so it can't be set against the category. |
| Free plan and trial | FNo free plan and no self-serve trial is advertised. | FNo free plan and no trial on record, only a demo through the sales team. |
| Features | CConfiguration, treatment plans, billing and claim validation, support for I/DD and autism, and a portal. AI tools and revenue cycle services are sold separately. | CAdmissions and referral CRM, behavioral health EMR, AI documentation, revenue cycle, telehealth and alumni management. Customer figures are the vendor's own. |
| Ease of use | CConfigured to your agency and bought through a demo; no store rating on record. | CNo store rating on record, and a clinic needs a rollout with the vendor. |
| Platforms and integrations | CWeb only on the listing, with no integrations named. | CWeb only on the listing, with no desktop or phone app named. |
| Best for | behavioral health EHR for agencies | an EMR and CRM for behavioral health programs |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Qualifacts CareLogic and Sunwave. How we grade
Where they differ
- Qualifacts CareLogic also covers reports.
In commonWebClinical notesInsurance billingTelehealthCase management
At a glance
| Qualifacts CareLogic | Sunwave | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| Made by | Qualifacts | Sunwave Health |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
Qualifacts CareLogic
- No prices are published; every quote comes through a demo request.
- It is built for agencies, so a solo therapist may find it more than needed.
- AI tools, revenue cycle management and some other services are sold as separate offerings.
Sunwave
- No prices are published; the site directs visitors to a Let's Connect contact form.
- Built for treatment organizations and clinics, not solo therapists.
- The site says Lightning Step and Sunwave Health combined in 2025, so product names and packaging may shift.
- Figures such as 40% less administrative time are vendor-reported customer results.
Key features
Qualifacts CareLogic
- Self-service configuration
- Clinical, billing and compliance teams set up data collection, workflows and alerts themselves instead of waiting on outside IT.
- Treatment planning
- Treatment plans and forms are configurable, with a single-screen client view and review timeframes set to match payer rules.
- Billing and claim validation
- Handles state-specific billing requirements, bulk claim updates and alerts before a claim goes out.
- I/DD and autism support
- Service documentation, medication management with ePrescribing and an Electronic Visit Verification module for these programs.
- Compliance programs
- The vendor lists support for HIPAA, 42 CFR Part 2, MIPS and APM reporting and CCBHC programs.
- Virtual care and portal
- Telehealth and a client portal sync with the EHR, and Qualifacts iQ adds AI documentation tools.
Sunwave
- Admissions and referral CRM
- Inquiry and referral source tracking, field visit logging, an available bed board, marketing analytics and a Salesforce integration.
- Behavioral health EMR
- Records follow a patient across programs, levels of care and sites, with medication management, scheduling and telehealth.
- SIA AI documentation
- SIA generates progress notes and session summaries; the vendor says it is certified to the ISO 42001 standard for AI management.
- Revenue cycle management
- Eligibility checks and verification of benefits, insurance claims, ACH payments and bulk actions, with error checks before submission.
- Telehealth and patient engagement
- Telehealth and patient engagement tools are listed as a separate product beside the EMR.
- Alumni management
- A product line for staying in touch with former patients after treatment.
Plans
Qualifacts CareLogic
Pricing could not be confirmed. See qualifacts.com.
Sunwave
Pricing could not be confirmed. See sunwavehealth.com.
Common questions
Which is cheaper, Qualifacts CareLogic or Sunwave?
As of Nov 13, 2026, Qualifacts CareLogic has no price we could confirm, and Sunwave has no price we could confirm.
Which has a free plan, Qualifacts CareLogic or Sunwave?
As of Nov 13, 2026, neither Qualifacts CareLogic nor Sunwave has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.