KoboToolbox vs Survey123 (2026): which should you pick?
As of Nov 13, 2026, KoboToolbox grades higher than Survey123: 2.6 against 1.8 out of 4.0.
Checked Oct 6, 2026 and Nov 13, 2026 · graded Oct 10, 2026 and Nov 13, 2026 by ToolGPA
KoboToolbox grades higher on the free plan, features and platforms. They get the same grade on value for money and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
KoboToolbox
Open-source data collection for field surveys, online or offline
Survey123
ArcGIS smart forms for field data collection and survey analysis
Which one is for you
Pick KoboToolbox if
- Fits if you're a nonprofit, UN agency or researcher collecting data in the field
- Works for survey teams collecting offline on Android phones and tablets with long, spreadsheet-built questionnaires
Look elsewhere if
- Not for you if you're a company or individual hoping for free, as the free plan is for nonprofits, schools and government
- Skip it if your team is on iPhones and wants an app, since KoboCollect is Android only
- Pricey if you're a business past 1,000 submissions a month, where the next plan is $88 billed yearly, and there's no trial
- Watch out: going over a submission or storage limit blocks new submissions until the quota resets or you upgrade
- Watch out: these prices come from a July 5, 2026 archive copy, because the live pricing page could not be loaded
Pick Survey123 if
- Fits if your organisation already runs ArcGIS and wants survey answers to land on its maps
- Works for field inspections and reports that must be filled in with no signal
Look elsewhere if
- Skip it if you are not on ArcGIS, since the product is sold as part of it, not on its own
- Not for you if you want a price before you talk to anyone: no dollar figure is shown
- Watch out: the trial length isn't stated, and the free trial is the only free way in
- Watch out: the form builder, the field app and the desktop builder are separate downloads, and the new versions were still in beta
How we grade them
| 2.6GPAKoboToolboxGood | 1.8GPASurvey123Weak | |
|---|---|---|
| Value for money | C$21 a month billed yearly for unlimited projects, unlimited data collectors and 1,000 submissions a month, which lands just under this category's $24 middle. For a company the next rung is brutal: 5,000 submissions costs $88, past the dearest tenth. | CNo price is published: it is included with ArcGIS Online and ArcGIS Enterprise, so the cost depends on the ArcGIS user types an organisation buys. |
| Free plan and trial | CDepends entirely who you are. Nonprofits, government agencies, UN bodies and schools get 5,000 submissions a month and 1 GB free, caps a busy project would still reach. Everybody else gets nothing free and no trial either. | DA free trial is offered, but the overview page doesn't say how long it lasts or whether a card is needed, and there is no free plan. |
| Features | AIt does the whole survey job and several things nothing else in this category does: XLSForm questionnaires with cascading selects and translations, GPS, photo, audio and barcode questions, offline collection, automatic transcription of audio answers, and exports to Stata, ArcGIS and Power BI. | CTwo builders (web designer and XLSForm), offline collection, photos, audio, signatures, barcodes and GPS. The listing's own gaps: authoring and field apps are separate downloads and the next-generation apps were still in beta. |
| Ease of use | CNo store rating on record, and there's a real learning curve: the serious questionnaires are written as XLSForm spreadsheets, projects have to be deployed, and collectors need accounts. The visual Formbuilder is the gentle route. | CNo store rating on record. You build the form yourself, in a web designer or an XLSForm file, and connect it to an ArcGIS account, so there is a learning curve. |
| Platforms and integrations | BWeb plus the KoboCollect Android app, both working offline, with an API that downloads data and deploys projects, and exports into Excel, Power BI, Tableau and ArcGIS. No iPhone app: Apple users fill forms in a browser. | COnly web is listed as a platform, because the pages don't say which systems the Mobile, Studio and Connect apps run on. It connects to ArcGIS Online and Enterprise only. |
| Best for | field surveys that have to work offline | field data collection that feeds ArcGIS maps |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: KoboToolbox and Survey123. How we grade
Where they differ
- KoboToolbox is open source and self-hostable, according to its own site.
- Survey123 also covers templates.
At a glance
| KoboToolbox | Survey123 | |
|---|---|---|
| Pricing | Free plan | Free trial |
| Starts at | $21 per month, billed annually ($25 billed monthly); nonprofits have a free plan | Not published |
| Free plan | Community plan, free for nonprofits, government agencies, UN organizations and educational institutions: 5,000 submissions a month and 1 GB of file storage. Other users pay $99 a month for it. | None |
| Free trial | None listed | Esri offers a free trial; its length is not stated on the overview page |
| Web | ||
| Android | ||
| Made by | Kobo | Esri |
| Price read from | web.archive.org (not the vendor's own page) | Not confirmed |
| Checked | Oct 6, 2026 | Nov 13, 2026 |
Worth knowing
KoboToolbox
- The free Community plan is limited to nonprofits, government agencies, UN organizations and educational institutions; others pay.
- Going over a plan's submission or storage limit blocks new submissions until the quota resets or the plan is upgraded.
- KoboCollect is an Android app; iPhones and iPads collect data through web forms in a browser.
- Prices here come from a July 5, 2026 archive copy of the pricing page, because the live page could not be loaded.
Survey123
- Survey123 is included with ArcGIS Online and ArcGIS Enterprise, so cost depends on the ArcGIS user types an organization buys; the pages read show no dollar prices.
- Authoring and field apps are separate downloads (Survey123 Mobile, the field app, Studio and Connect) alongside the website.
- The pages read do not list which operating systems each app supports, so only web is listed as a platform.
- A next-generation Survey123 Mobile and Studio were in beta at the time of the vendor's latest update post.
Key features
KoboToolbox
- Formbuilder and XLSForm
- Build forms in a visual Formbuilder or as XLSForm spreadsheets, with skip logic, validation, calculations, cascading selects and translations.
- Offline data collection
- Web forms and the KoboCollect Android app both store submissions on the device without a connection and upload them once it returns.
- GPS and multimedia questions
- Forms can capture GPS locations, photos, audio and video, and the KoboCollect app adds device features such as barcode scanning.
- Audio transcription and translation
- Audio responses can be transcribed and translated automatically within a monthly quota: 10 minutes on Community and 120 on Professional.
- Reports, data tables and exports
- Custom reports, table views and bulk editing are built in, and data exports work with Excel, Google Sheets, Power BI, Tableau, ArcGIS and Stata.
- API
- The API downloads data as JSON, CSV or XLSX, submits or edits records, creates and deploys projects, and manages users and permissions.
Survey123
- Two ways to build
- A drag-and-drop web designer, or a desktop XLSForm builder for more complex forms, with built-in rules, calculations and required fields.
- Offline field collection
- Surveys can be filled in with no connection and sync automatically when connectivity returns.
- Rich capture
- Photos, audio, signatures and barcodes, with location from the device GPS or external GNSS hardware.
- ArcGIS integration
- Results sync in near real time to the ArcGIS platform, where they can feed web maps, apps, dashboards and reports.
- Templates and AI-assisted creation
- Reusable templates and AI-powered form creation, plus a Survey123 assistant and beta AI text and audio analysis listed in recent updates.
- Esri support and training
- Technical support, training courses and an Esri Community forum are part of the offer.
Plans
KoboToolbox
Community (nonprofit)$0
For nonprofits, government agencies, UN organizations and educational institutions: unlimited projects, 5,000 submissions a month and 1 GB of storage.
Starter$21
per month, billed annually ($25 billed monthly)
For companies and personal use only: unlimited projects and data collectors, 1,000 submissions a month and 1 GB of file storage.
Community (other)$88
per month, billed annually ($99 billed monthly)
The Community plan as sold to companies and individuals outside the nonprofit category: 5,000 submissions a month and 1 GB of storage.
Professional$129
per month, billed annually ($159 monthly); nonprofit rate
25,000 submissions a month and unlimited file storage. Organizations outside the nonprofit category pay $166 billed annually or $199 monthly.
Teams$249
per month, billed annually ($289 monthly); nonprofit rate
50,000 submissions a month, unlimited storage and 1 team with member roles. Other organizations pay $309 billed annually or $359 monthly.
Enterprise SolutionsCustom
Unlimited submissions and 10 teams, with single sign-on included and hosting in a choice of 28 countries or on your own infrastructure.
Survey123
Pricing could not be confirmed. See survey123.arcgis.com.
Ways to pay less
KoboToolbox
- Nonprofit
Free Community plan and lower rates for nonprofits
Nonprofits, government agencies and UN organizations get the Community plan free and pay less for Professional and Teams than other organizations do.
- Education
Nonprofit pricing for educational institutions
The pricing page counts educational institutions in its nonprofit category, which includes the free Community plan and the lower paid rates.
- Annual discount
Lower monthly rate with annual billing
Billed annually, Starter is $21 instead of $25 per month, and the nonprofit rates are $129 instead of $159 for Professional and $249 instead of $289 for Teams.
Survey123
No public discounts listed.
Common questions
Which is cheaper, KoboToolbox or Survey123?
As of Nov 13, 2026, KoboToolbox starts at $21 per month, billed annually ($25 billed monthly); nonprofits have a free plan, and Survey123 has no price we could confirm.
Which has a free plan, KoboToolbox or Survey123?
As of Nov 13, 2026, only KoboToolbox has a free plan. Survey123 does not, though it has a free trial.
Which platforms do KoboToolbox and Survey123 run on?
As of Nov 13, 2026, only KoboToolbox lists an Android app. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.