Lingo vs Nextiva (2026): which should you pick?
As of Nov 12, 2026, Nextiva grades higher than Lingo: 2.2 against 1.4 out of 4.0.
Checked Nov 2, 2026 and Nov 12, 2026 · graded Nov 2, 2026 and Nov 12, 2026 by ToolGPA
Nextiva grades higher on features and platforms. They get the same grade on value for money, the free plan and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Nextiva
Business phone, texting and video with an optional AI receptionist
Which one is for you
Pick Lingo if
- Fits if you want your phone, broadband and security from one company
- Works for Microsoft Teams users who want calling in the Teams dialer
Look elsewhere if
- Skip it if you need a price: the cloud phone page shows placeholder text and no plans
- Watch out: Calling for Teams is a separate product from the cloud phone system
- Not for you if you want clear app support, as only an iOS app is named
- Watch out: the pages we read look unfinished, so check details with the company
Pick Nextiva if
- Fits if you also answer website chat and online reviews and want them in one inbox
- Works for offices on Linux, which Nextiva's desktop app runs on
Look elsewhere if
- Skip it if you want to try before paying, as there's no free trial of the phone plans
- Pricey if you pay monthly, at $23 for NEXT Core and $50 for NEXT Engage
- Tight if you need call recording or a toll-free number, as both are add-ons on NEXT Core
- Watch out: Salesforce, HubSpot and other CRMs are add-ons on every plan
- Not for you if you want to buy online, as all three plans go through a sales demo
How we grade them
| 1.4GPALingoWeak | 2.2GPANextivaFair | |
|---|---|---|
| Value for money | CThe cloud phone page shows placeholder text and a $22.99 figure, so no price could be confirmed. With nothing on record it sits at C. Calling for Microsoft Teams is advertised from $10 a user a month, a separate product. | C$15 a head for five on NEXT Core with a 12-month term, or $23 paid monthly. That's just over this category's cheaper quarter ($14). Recording, a toll-free number and fax are add-ons on Core, NEXT Engage is $25, or $50 paid monthly, and XBert AI costs $1.50 a conversation. |
| Free plan and trial | FNo free plan or trial is listed, even though the placeholder page has a Try free button. | FNo free plan and no free trial of the phone plans. Only the XBert AI Receptionist add-on has a 14-day trial. |
| Features | CCall routing, an auto attendant, unlimited US calling and a central admin portal, plus Teams calling, SIP and analog line replacement. The pages don't list texting, a contact center or CRM links. | BCalls with an auto-attendant, texts, video meetings, team chat and one inbox for calls, texts, email, social and reviews. Every plan has AI transcriptions and summaries (50 a month on Core, unlimited on Scale), and Scale adds supervisor monitoring. That covers the job, though CRMs are add-ons on every plan. |
| Ease of use | CNo store rating on record. A phone system with routing and an admin portal needs set-up, and the pages are unfinished. | CNo App Store rating on record. All three plans go through a sales demo, and there are phone menus to build before you're running. |
| Platforms and integrations | DOnly an iOS app is named, the BullsEye Unified Communicator. Other platforms aren't named on the pages read. | AWeb, Mac, Windows, Linux, iPhone and Android, with Microsoft Teams, Salesforce, HubSpot, Outlook and Google Contacts. |
| Best for | a business phone from a broadband provider | phone, texts, video and web chat from one provider |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Lingo and Nextiva. How we grade
Where they differ
- Nextiva also covers transcription, team chat and business texting.
At a glance
| Lingo | Nextiva | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | $15 per user / month, billed annually ($23 billed monthly) |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| Linux | ||
| iOS | ||
| Android | ||
| Made by | Lingo | Nextiva |
| Price read from | Not confirmed | nextiva.com |
| Checked | Nov 12, 2026 | Nov 2, 2026 |
Worth knowing
Lingo
- The cloud phone page shows template placeholder text and a $22.99 figure, so no cloud phone plan prices could be confirmed.
- Calling for Microsoft Teams is advertised from $10 per user a month, a separate product from the cloud phone system.
- The apps download page links an iOS app (named BullsEye Unified Communicator); other platforms are not named on the pages read.
Nextiva
- Annual prices apply to new small businesses with 1-100 employees on a 12-month term; paid monthly, NEXT Core is $23 and NEXT Engage $50.
- On NEXT Core, call recording, a toll-free number, fax and Microsoft Teams are add-ons; Salesforce, HubSpot and other CRMs are add-ons on every plan.
- There is no free trial of the phone plans; all three are offered through a demo with sales, and XBert AI conversations cost $1.50 each on top of any plan.
- Contact center plans, from $75 per agent a month, are a separate product line on the Enterprise tab.
Key features
Lingo
- Cloud phone system
- PBX-style features with a central admin portal, and the site claims 99.999% uptime for its cloud platform.
- Call routing and auto attendant
- Routing by resource availability and time of day, plus an auto attendant that sends callers to the right person.
- Unlimited US calling
- The cloud phone page says unlimited US domestic calling is included on all plans.
- Microsoft Teams calling
- Lingo Voice for Teams adds calling to the Teams dialer, advertised as unlimited US domestic calling from $10 per user a month.
- Connectivity and security
- Broadband and fiber, 5G wireless, SD-WAN and Sophos-powered managed security from the same company.
- Line replacement
- Cloud SIP and PRI, traditional phone service and POTS or analog line replacement for fire, life and safety needs.
Nextiva
- Calling and phone menus
- Unlimited calls with an auto-attendant and call menus on every plan. Smart call routing comes with Scale or with the call center add-on on Engage.
- Business texting
- Texts from the business number: 100 per user a month on NEXT Core, 500 on NEXT Engage and unlimited on NEXT Scale. Customers texting the team needs Engage.
- Video meetings and team chat
- Video calls with screen and file sharing and team messaging sit in the same app. Recording video meetings needs Engage or Scale.
- Shared inbox and reviews
- One inbox gathers calls, texts and email, with shared team email accounts and a set number of connected social media and online review accounts per plan.
- AI transcripts and summaries
- Every plan now includes AI transcriptions, summaries and answer suggestions: 50 a month on NEXT Core, 200 on NEXT Engage and unlimited on NEXT Scale.
- XBert AI Receptionist
- An add-on that answers calls, texts and chats around the clock. It costs $99 a month for 100 AI conversations and has a 14-day free trial.
Plans
Lingo
Pricing could not be confirmed. See lingo.com.
Nextiva
NEXT Core$15
per user / month, billed annually ($23 billed monthly)
Calls, video, team chat, 100 texts per user a month, skills-based routing, a basic CRM and 50 AI transcriptions and summaries a month. Annual price needs a 12-month term.
NEXT Engage$25
per user / month, billed annually ($50 billed monthly)
Adds live chat and a chatbot, 2,000 toll-free inbound minutes, 500 texts per user a month, single sign-on, fax and 200 AI transcriptions and summaries a month.
NEXT Scale$75
per user / month, billed monthly or annually
Adds unlimited texts, 10,000 toll-free inbound minutes, directory sync, unlimited AI transcriptions and summaries, supervisor monitoring and dedicated onboarding.
Ways to pay less
Lingo
No public discounts listed.
Nextiva
- Annual discount
Save up to 50% with annual pricing
Nextiva's pricing page lists NEXT Core at $15 per user a month annually against $23 monthly, and NEXT Engage at $25 against $50.
- Other savings
Switch and Save: up to 12 months free
Businesses under 200 employees leaving another provider's contract get free months matching its remaining term, with proof and a 12-month Core or Engage plan.
Common questions
Which is cheaper, Lingo or Nextiva?
As of Nov 12, 2026, Lingo has no price we could confirm, and Nextiva starts at $15 per user / month, billed annually ($23 billed monthly).
Which has a free plan, Lingo or Nextiva?
As of Nov 12, 2026, neither Lingo nor Nextiva has a free plan.
Which platforms do Lingo and Nextiva run on?
As of Nov 12, 2026, only Nextiva lists a web app and macOS, Windows, Linux and Android apps. Both list an iOS app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.