mHelpDesk vs RepairShopr (2026): which should you pick?
As of Nov 12, 2026, RepairShopr grades higher than mHelpDesk: 2.2 against 2.0 out of 4.0.
Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
RepairShopr grades higher on features. They get the same grade on value for money, the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
mHelpDesk
Field service management software with scheduling and invoicing
RepairShopr
Ticketing, invoicing and POS software for repair shops
Which one is for you
Pick mHelpDesk if
- Fits if you run a small service crew and want scheduling and invoices on a phone
- Works for firms moving off paper or spreadsheets, since the vendor offers migration help
Look elsewhere if
- Skip it if you want a price, because none is published
- Not for you if you need to know limits first, as plan and add-on details couldn't be confirmed
- Tight if you rely on the app: it is rated 3.5 from 198 App Store ratings
- Watch out: the trial length isn't stated on the page
Pick RepairShopr if
- Fits if you run a computer or phone repair shop with a counter and parts on the shelf
- Works for shops that also send techs out on field jobs
Look elsewhere if
- Tight if you are on Starter: 75 tickets and invoices a month, one location and one user
- Pricey if you want more than one user, as Repair Shop is $139.99 a month
- Watch out: text messages are included in different amounts per plan, and stamp credits for snail mail must be bought separately
- Watch out: snail mail is available only in the U.S., and the trial length isn't stated
How we grade them
| 2.0GPAmHelpDeskFair | 2.2GPARepairShoprFair | |
|---|---|---|
| Value for money | CNo price is published, so there is nothing to set against the category's $35 to $99 spread and it sits in the ordinary band. The site sends buyers to a quote form, a demo or a free trial. | CStarter is $69.99 a month billed monthly ($59.99 yearly), Repair Shop $139.99 and Big Chain $149.99. That is above the category's middle at $49 and below its dearest tenth. |
| Free plan and trial | DA free trial is offered, but its length and any card requirement aren't stated. No free plan is on record. | DA free trial is offered, but the page doesn't give its length or say whether a card is needed. There is no free plan. |
| Features | CScheduling and dispatch, estimates and invoices, an offline phone app, automation and onboarding help. The pages are sparse, so plan limits and add-on costs could not be confirmed. | BTickets and a customer portal, estimates, invoicing and point of sale, inventory and parts orders, field jobs, marketing and an app centre with an API. The listing shows no gap in the shop job. |
| Ease of use | C3.5 from 198 App Store ratings, which is fewer than the 300 needed to count. With no usable rating, the setup it needs puts it in the ordinary band. | CNo store rating on record. Ticket types, inventory and the point of sale need setting up first. |
| Platforms and integrations | BWeb, iPhone and Android, with Google Calendar. No desktop app. | BWeb, with QuickBooks, Xero, Twilio, Zapier, Worldpay, WooCommerce and Mailchimp. No desktop app, and no Android app is listed. |
| Best for | small trades businesses wanting a phone app | computer and phone repair shops |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: mHelpDesk and RepairShopr. How we grade
Where they differ
- mHelpDesk also covers workflow automation and job scheduling.
- RepairShopr also covers marketing automation, time clock and inventory.
At a glance
| mHelpDesk | RepairShopr | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | Not published | $69.99 per month, billed monthly |
| Free plan | None | None |
| Free trial | A free trial is offered; its length is not stated on the page. | Free trial offered; length not stated on the pricing page |
| Web | ||
| iOS | ||
| Android | ||
| Made by | mHelpDesk, LLC | RepairShopr |
| Price read from | Not confirmed | repairshopr.com |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
mHelpDesk
- No prices or plans are published on the vendor's site, which sends buyers to a quote form, a demo or a free trial.
- The vendor's pages are sparse, so plan limits and add-on costs could not be confirmed.
- The App Store listing is rated 3.5 from 198 ratings.
RepairShopr
- Starter is limited to 75 tickets and invoices a month, one location and one user account.
- Text messages are included in different amounts per plan; the pricing page says SMS is a service the vendor pays for and points to a help page for the amounts.
- Snail mail is available only in the U.S., and stamp credits must be bought separately.
- The pricing page lists a web product and mentions mobile card swiping on iOS but does not list standalone desktop or Android apps.
Key features
mHelpDesk
- Scheduling and dispatch
- Field teams, schedules and customer information are kept in one place. The mobile app syncs the schedule with Google Calendar.
- Estimates and invoices
- Track work from first request through estimate, dispatch, invoice and payment, and turn an estimate into an invoice from the app.
- Offline mobile app
- The iPhone and iPad app, with an Android version on Google Play, lets a team keep working without a signal and syncs when a connection returns.
- Automation
- Automates customer contact, scheduling, communication and billing steps that are otherwise repetitive and manual.
- Onboarding and migration
- The vendor lists personalized onboarding, success coaches, training and help moving customer and job data into the system.
RepairShopr
- Tickets and customer portal
- A ticket list tracks job progress, attaches images and files, and uses a custom intake form with the shop's terms. Customers get a web portal.
- Estimates, invoicing and POS
- Estimates, a complete invoicing module and a point of sale linked directly to inventory, plus recurring invoicing.
- Inventory and parts orders
- An inventory system that follows parts orders from ticket to arrival to invoice.
- Field jobs and mobile repair
- Field jobs and a mobile repair workflow cover technicians who work at the customer's location, alongside mail-in repair.
- Marketing and leads
- Marketr automated marketing and a leads module that can be embedded in the shop's website.
- App center and API
- The app center lists integrations with QuickBooks, Xero, Twilio, Zapier, Worldpay, ScreenConnect and several IT management tools, and an API is available.
Plans
mHelpDesk
Pricing could not be confirmed. See mhelpdesk.com.
RepairShopr
Starter$69.99
per month, billed monthly
75 tickets and invoices a month, one location and one user account. The annual option shows $59.99; its billing basis is not stated.
Repair Shop$139.99
per month, billed monthly
Unlimited tickets and invoices, one location and 10 user accounts. The annual option shows $129.99; its billing basis is not stated.
Big Chain$149.99
per month, billed monthly
Unlimited tickets and invoices, 2 or more locations and 10 user accounts. The annual option shows $139.99; its billing basis is not stated.
Ways to pay less
mHelpDesk
No public discounts listed.
RepairShopr
- Annual discount
Annual option costs $10 less per month
The pricing page's Annual (Buy & Save) view lists $59.99, $129.99 and $139.99 against $69.99, $139.99 and $149.99 on the monthly view. It does not say how the annual price is billed.
Common questions
Which is cheaper, mHelpDesk or RepairShopr?
As of Nov 12, 2026, mHelpDesk has no price we could confirm, and RepairShopr starts at $69.99 per month, billed monthly.
Which has a free plan, mHelpDesk or RepairShopr?
As of Nov 12, 2026, neither mHelpDesk nor RepairShopr has a free plan. Both have a free trial.
Which platforms do mHelpDesk and RepairShopr run on?
As of Nov 12, 2026, only mHelpDesk lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.