Packeta vs Sendcloud (2026): which should you pick?

Pick Packeta if

• Fits if you sell in Central Europe and want customers to collect from pick-up points or lockers
• Works for a Shoptet or WooCommerce shop that wants a delivery option at checkout

Look elsewhere if

• Not for you if you ship outside the EU through the plugin: it cannot fill in customs declarations
• Skip it if you use WooCommerce block checkout, which the plugin does not support
• Watch out: no plans or subscription prices are published, only per-parcel fees in koruna
• Watch out: products and fees vary by country
• Not for you if you want a multi-carrier label tool: it is a delivery service

Pick Sendcloud if

• Fits if you sell from Europe and ship with DPD, GLS or DHL
• Works for shops selling on Bol, Amazon and Etsy alongside their own store

Look elsewhere if

• Pricey if you ship a lot, since every label adds €0.10 on Lite on top of the plan, and €0.15 past the plan's limit
• Not for you if you ship from the US, as its pages only name European countries and the UK
• Tight if you want a branded tracking page or returns portal on Lite, since they start on Growth at €87
• Tight if you stay free, as Free stops at 20 parcels a month, 1 user and 2 shop integrations
• Watch out: Lite allows 3 users, 3 integrations and 5 shipping rules, and postage is paid on top

Packeta

• No plans or subscription prices are published. The price list page shows per-parcel delivery fees in Czech koruna, and the site says products vary by country.
• The shop plugin cannot fill in customs declarations, so parcels to carriers outside the EU cannot be sent through it.
• The WooCommerce plugin does not support the WP blocks checkout, only the default cart and checkout layout.
• Packeta is a delivery service rather than a standalone shipping app, and its listed platform is a web client login.

Sendcloud

• Every paid plan adds a fee per label, from €0.10 on Lite to €0.07 on Pro, plus €0.15 a label beyond the plan's monthly limit.
• Postage is paid on top; the homepage shows Sendcloud rates from €3.38 for DPD and €9.00 for UPS.
• Prices are in euros, and its pages name launches in the Netherlands, Belgium, Germany, France, Spain, Italy and the UK.
• The branded tracking page and returns portal start at Growth; Lite sends plain tracking messages only.

Packeta

Pick-up points and Z-BOX lockers

Parcels go to a network of more than 160,000 pick-up points, or to solar-powered Z-BOX lockers that open from a phone.

Home delivery

Delivery to a home or office address through partner carriers, plus Packeta's own home delivery service in Czechia and Slovakia.

Free shop plugins

Plugins for Shoptet, WooCommerce, PrestaShop, OpenCart, Adobe Commerce and VirtueMart submit parcels and print labels from the shop admin. The site says all are free.

Checkout widget and API

A pick-up point search widget lets customers filter points by opening hours, payment options and accessibility. Shops without a plugin can connect through the API.

Cash on delivery and returns

Customers can pay cash on delivery at the pick-up point, and returns are dropped off at any pick-up point after the parcel is registered in the Packeta app.

Sendcloud

Carrier choice and rates

Connects to 170+ carriers, such as DPD, GLS, DHL, UPS and FedEx. You can ship on Sendcloud's pre-negotiated rates or add your own contract on any plan.

Shop and marketplace integrations

100+ integrations bring in orders from Shopify, WooCommerce, Etsy, Amazon, eBay, Magento, PrestaShop, Bol and ERPs such as Odoo and Exact Online.

Shipping rules and pick and pack

Rules pick a carrier and box for each order (5 on Lite, 10 on Growth, unlimited above). Packing slips, picking lists and item scanning help with packing.

Branded tracking messages

Tracking notifications go out by email, text and WhatsApp, in 2 languages on Lite and 8 on Growth, which also adds a branded tracking page and review requests.

Returns portal

Growth adds a branded return portal with return rules; Premium adds advanced returns management, QR code returns and paid returns.

Checkout and service points

A service point picker for your checkout comes with every paid plan; Pro adds delivery options and delivery date estimates in the checkout.

Packeta

Pricing could not be confirmed. See packeta.com.

Sendcloud

• Free€0

  Up to 20 parcels a month, 1 user and 2 shop integrations, using Sendcloud's rates or your own contract.

• Lite€28

  per month, billed yearly (€35 billed monthly), plus €0.10 per label

  Up to 4,800 labels a year, 3 users, 3 integrations, 5 shipping rules, tracking messages in 2 languages.

• Growth€87

  per month, billed yearly (€109 billed monthly), plus €0.09 per label

  Up to 12,000 labels a year, 5 users, branded tracking page and return portal, review requests, phone support.

• Premium€175

  per month, billed yearly (€219 billed monthly), plus €0.08 per label

  Up to 120,000 labels a year, 10 users, unlimited integrations and rules, advanced returns and shipping analytics.

• Pro€639

  per month, billed yearly (€799 billed monthly), plus €0.07 per label

  Up to 360,000 labels a year, unlimited users, checkout delivery options and a success manager. Sold through sales.

• EnterpriseCustom

  Tailored setups for brands, 3PLs, marketplaces and carriers, with extended support hours.

Packeta

No public discounts listed.

Sendcloud

• Annual discount

  20% off with yearly billing

  Paying yearly takes 20% off each plan, for example Lite at €28 a month instead of €35.