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Pendo vs PostHog

We give Pendo a 2.4 GPA and PostHog a 3.2, out of 4.0. PostHog grades higher on value for money, the free plan and features. They get the same grade on ease of use and platforms.

Price, platforms and features side by side. The table says where each price was read and when.

Pendo

Product analytics plus in-app guides, surveys and session replay

Free plan

PostHog

Open-source product analytics with replays, flags and surveys

Free plan · from $0.00005

How we grade them

2.4GPAPendoFair3.2GPAPostHogVery good
Value for money
CNo published figure for this size. A product with 10,000 monthly active users is far past the free 500, so it needs Base, Core or Ultimate, all quoted by sales from users and modules. Replays need Core, and surveys need Ultimate or add-ons.
AA site with 10,000 visitors a month fits in the free 1M events and 5,000 recordings, so the figure is $0. There's no base fee after that, just usage from $0.00005 an event. Boost, at $250 a month, is only for SSO, HIPAA and more projects.
Free plan and trial
CPendo Free covers 500 monthly active users with analytics, guides, and Pendo-branded NPS and roadmaps, but no support. Go past 500 and you can't make new guides, surveys or segments. The 30-day trial is set up through sales.
BNo card and no time limit: 1M events, 5,000 recordings, 1M flag requests and 1,500 survey responses every month, with unlimited members. Usage stops at the limit, so no surprise bill. You get 1 project, and recordings are kept a month.
Features
BProduct analytics with retroactive data, in-app guides on every plan, replays, NPS and surveys, feedback and roadmaps, and the Leo AI assistant. Graded against Amplitude and Mixpanel, it covers the job, with guides as its strong suit. Replays start at Core.
AAnalytics, web analytics, replays, flags, A/B tests, surveys, error tracking, logs and a data warehouse with pipelines in and out. Graded against Amplitude, Mixpanel and Heap, it covers the whole job, and none of them bundles errors, logs and a warehouse too.
Ease of use
CNo rating on record. The snippet goes into your app, then the work is building guides, targeting segments and setting up surveys, and paid plans start with a sales call. There's a learning curve.
CNo rating on record. The cloud version is a snippet and a sign-up, but there are a lot of products to learn and events to plan. The free self-hosted version is a Docker deploy PostHog doesn't officially support, which is a developer's job.
Platforms and integrations
BWeb only, with no desktop or phone app of its own. It works across unlimited web and mobile apps, and connects to Salesforce, HubSpot, Zendesk, Intercom, Jira, Gainsight, Marketo and Segment.
BWeb only, so it can't reach an A. It pulls data in from Stripe, HubSpot, Salesforce and Postgres, sends events out to Braze, Klaviyo and others, and works with Snowflake, BigQuery and Zendesk.
Best forwalkthroughs and tips inside your own appa whole product toolkit on one free allowance

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Pendo and PostHog. How we grade

Where they differ

  • PostHog is open source and self-hostable, according to its own site.
  • PostHog also covers a/B testing.
In commonFree planWebAI featuresSurveysWeb analyticsSession replay

At a glance

PendoPostHog
PricingFree planFree plan
Starts atNot published$0.00005 per analytics event past the free 1M (pay-as-you-go)
Free planPendo Free, free forever: analytics, in-app guides, Pendo-branded roadmaps and NPS surveys for up to 500 monthly active users, across unlimited web and mobile apps.Monthly allowance that resets: 1M analytics events, 5,000 recordings, 1M flag requests, 1,500 survey responses, 100K exceptions. Unlimited members, 1 project, 1-year retention.
Free trial30-day free trial of the whole platform, set up through salesNone listed
Web
Made byPendo.io, Inc.PostHog
Price read frompendo.ioposthog.com
CheckedOct 18, 2026Oct 18, 2026

Who each one suits

Pendo

  • SaaS companies onboarding users inside their product
  • Product teams measuring feature adoption and collecting feedback
  • IT teams guiding employees through internal software

PostHog

  • Startups and developers who want many product tools under one bill
  • Teams that want to cap spend with a billing limit per product
  • Companies that prefer open-source software they can host themselves

Worth knowing

Pendo

  • No paid prices are published: Base, Core and Ultimate are quoted by sales from monthly active users and the modules chosen.
  • On Pendo Free, going past 500 monthly active users stops you creating new guides, NPS surveys or segments until you upgrade.
  • Session replay starts at Core, and surveys, product discovery and journey orchestration need Ultimate or paid add-ons.
  • Churn prediction (Predict) and agent analytics are priced separately from the plans.

PostHog

  • Usage is metered per product, so the monthly bill moves with traffic; billing limits can be set for each product to cap it.
  • SSO enforcement, a HIPAA BAA and unlimited projects need the $250-a-month Boost package on top of usage; SAML sign-in needs Scale at $750.
  • The free plan keeps recordings for 1 month and data for 1 year, allows 1 project, and drops events past its limits.
  • Self-hosted PostHog is officially unsupported and has no tagged releases; PostHog recommends always running the latest image.

Key features

Pendo

Product analytics
Tracks feature use, paths and retention with retroactive data back to the day Pendo was installed, across any number of apps.
In-app guides
Walkthroughs, tooltips and announcements shown inside your app and targeted at user segments, included on every plan including Free.
Session replay
Replays of user sessions to give support and product teams context, included from Core and sold as an add-on on Base.
NPS, surveys and feedback
Sentiment tools for NPS and in-app surveys, plus product discovery for collecting and ranking feedback. Pendo-branded NPS comes with Free.
Leo and Pendo AI
Leo answers questions about your data in plain language on every plan; churn prediction and AI agent analytics are separate paid modules.

PostHog

Product and web analytics
Funnels, trends, retention, user paths and a web analytics dashboard, built from events. The first 1M events a month are free.
Session replay
Recordings of real visits to see where people get stuck, linked to funnels and errors. 5,000 recordings a month are free; recordings are kept 90 days on pay-as-you-go.
Feature flags and experiments
Roll features out to chosen users and run A/B tests, billed together by flag requests, with 1M requests free each month.
Surveys
In-app surveys with 1,500 free responses a month, and white-labeled surveys on the Boost package.
Error tracking and logs
Captures exceptions (100K free a month) and ingests logs (10 GB free), so you can go from a replay to the error behind it.
Data warehouse and pipelines
Syncs data in from Stripe, HubSpot, Salesforce, Postgres and others, and sends events out to tools such as Braze and Klaviyo.

Plans

Pendo

  • Free$0

    Up to 500 monthly active users: analytics, in-app guides, Pendo-branded NPS and roadmaps. No support included.

  • BaseCustom

    Sold through sales, priced by monthly active users: analytics, guides and support. Session replay and surveys are paid add-ons.

  • CoreCustom

    Sold through sales: adds session replay. Product discovery and NPS or surveys remain add-ons.

  • UltimateCustom

    Sold through sales: everything, including product discovery, NPS and surveys, and journey orchestration.

PostHog

  • Free$0

    Full free allowance on every product, unlimited team members, 1 project, community support. Usage stops at the limits, so no surprise bill.

  • Pay-as-you-go$0

    plus usage above the monthly free allowance

    No base fee. Analytics from $0.00005 an event and replays from $0.005 a recording, cheaper at volume. 6 projects, 7-year data, email support.

  • Boost$250

    per month, plus usage

    Platform package: unlimited projects, SSO enforcement, 2FA enforcement, white labeling, HIPAA BAA and 12 months of replay retention.

  • Scale$750

    per month, plus usage

    Everything in Boost plus SAML and OIDC sign-in, approval workflows, real-time alerts and priority support with an 8-hour target.

  • EnterpriseCustom

    Sold through sales: role-based access, a dedicated account manager, training, and up to 5 years of replay retention.

  • Self-hosted (hobby deploy)$0

    MIT-licensed Docker Compose deployment you host yourself. Officially unsupported, with no paid support plan.

Ways to pay less

Pendo

No public discounts listed.

PostHog

  • Startups

    $50,000 in credits for early-stage startups

    Companies under 2 years old that have raised less than $5M get $50,000 of PostHog credit for 12 months, plus partner perks. A company email domain is required.

  • Nonprofit

    Discount for nonprofits

    PostHog says it gives nonprofits a discount in most cases: create an account, then contact sales with details of the organization.

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