Refund Retriever vs sellerboard (2026): which should you pick?

Pick Refund Retriever if

• Fits if you ship a lot with UPS or FedEx and don't have time to audit invoices
• Works for shippers who'd rather pay only when money comes back

Look elsewhere if

• Pricey if you recover a lot: it keeps 50% under $250,000 a year in shipping, 45% to $500,000 and 40% to $1,000,000
• Not for you if you use other carriers, as the listing covers UPS and FedEx
• Skip it if you want FBA help, since the Amazon Seller Refunds page returns a 404
• Watch out: over $1,000,000 a year the rate is quoted by contacting the company

Pick sellerboard if

• Fits if you want your profit after every Amazon fee and cost
• Works for small sellers who also sell on Shopify, Walmart or eBay, from $15 a month

Look elsewhere if

• Skip it if you're still hunting for a product, as there's no product or niche research
• Tight if you're sharing it with staff, since per-user access limits come only with Enterprise at $63
• Tight if you rely on review requests, as Standard sends only 150 a month
• Watch out: plans are capped by orders a month, from 3,000 on Standard, and accounts hold at most 30,000 products
• Not for you if you want a desktop app, or a free plan after the 1-month trial

Refund Retriever

• The fee is 50%, 45% or 40% of refunds recovered, depending on yearly shipping spend.
• Amazon FBA is only mentioned on the homepage; the Amazon Seller Refunds page returns a 404.
• Accounts are managed through a web login; the site lists no apps or integrations.

sellerboard

• Plans are capped by orders a month, from 3,000 on Standard to 50,000 on Enterprise; bigger sellers ask for more.
• Restricting a user's access by account, marketplace or product is only on Enterprise.
• Accounts can hold at most 30,000 products.
• There is no product or niche research of the kind Helium 10 or Jungle Scout sell.

Refund Retriever

Invoice auditing

Checks FedEx and UPS shipping invoices for issues such as late deliveries that qualify for a refund.

Refund filing

Applies for refunds and verifies that the credits appear in your carrier account.

Reports and analytics

Free shipping reports covering shipping activity and a check of your carrier discounts.

Warnings

Flags third parties shipping on your account and possible overcharges.

Contract analysis

Free contract analysis and help with shipping contract negotiation.

sellerboard

Real-time profit dashboard

Shows sales, orders, refunds, ad costs, estimated payout and net profit, broken down by product and order, with trend and LTV dashboards.

Costs and expenses

Tracks product costs (COGS), returns and indirect expenses alongside Amazon's fees so profit reflects the whole business.

Inventory management

Forecasts stock, warns before you run out and helps plan reorders, with a workflow for resellers.

Review requests and follow-ups

Sends automated review requests or follow-up emails to buyers, from 150 to 30,000 a month depending on the plan.

PPC optimization and alerts

Includes PPC optimization, search term performance and alerts when a listing changes.

Lost inventory refunds

Finds lost or damaged FBA inventory that Amazon should pay for, included in every plan.

Refund Retriever

• Up to $250,000 shipped a year$0

  No setup or monthly fee; keeps 50% of refunds it recovers. No contract.

• Up to $500,000 shipped a year$0

  No setup or monthly fee; keeps 45% of refunds it recovers. No contract.

• Up to $1,000,000 shipped a year$0

  No setup or monthly fee; keeps 40% of refunds it recovers. No contract.

• Over $1,000,000 shipped a yearCustom

  Contact the company for a rate; large shippers can ask for extra discounts.

sellerboard

• Standard$15

  per month for up to 3,000 orders, billed annually ($19 monthly)

  Up to 3,000 orders and 150 follow-up emails or review requests a month, with every tool except per-user access rights. $179 billed annually.

• Professional$23

  per month for up to 6,000 orders, billed annually ($29 monthly)

  Up to 6,000 orders and 6,000 follow-up emails or review requests a month, with more seller accounts, users and reports. $279 billed annually.

• Business$31

  per month for up to 15,000 orders, billed annually ($39 monthly)

  Up to 15,000 orders and 15,000 follow-up emails or review requests a month. $369 billed annually.

• Enterprise$63

  per month for up to 50,000 orders, billed annually ($79 monthly)

  Up to 50,000 orders and 30,000 emails a month, and the only plan that limits each user's access by account, marketplace or product. $759 billed annually.

Refund Retriever

No public discounts listed.

sellerboard

• Annual discount

  Lower monthly rate with annual billing

  Billed yearly, Standard is $15 a month ($179) instead of $19, Professional $23 instead of $29, Business $31 instead of $39 and Enterprise $63 instead of $79.