Reviewshake vs SOCi (2026): which should you pick?
As of Nov 12, 2026, Reviewshake grades higher than SOCi: 2.2 against 1.8 out of 4.0.
Checked Oct 23, 2026 and Nov 12, 2026 · graded Oct 23, 2026 and Nov 12, 2026 by ToolGPA
Reviewshake grades higher on the free plan. They get the same grade on value for money, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Reviewshake
Review collection, replies and monitoring for businesses and agencies
Which one is for you
Pick Reviewshake if
- Fits if you have one location and want more Google reviews
- Works for agencies that want to resell it under their own brand
Look elsewhere if
- Tight if you stay on Starter: 3 review profiles and 250 email invites a month
- Watch out: SMS invites work in the US and selected countries and are not in Starter
- Pricey if you add locations, at $30 a month each on the business plans
- Watch out: competitor tracking and API access need Ultimate at $79
- Not for you if you want a free plan, as there isn't one
Pick SOCi if
- Fits if you run a chain or franchise with hundreds of locations and want local work handed to AI agents
- Works for central marketing teams that want reviews answered and posts published for every location
Look elsewhere if
- Skip it if you're one small business, as there's no plan for a single location
- Not for you if you want a price or a trial first, as every deployment is scoped through a demo and quote
- Watch out: some agent skills carry usage limits set by your package
- Skip it if you want local rank grids, as SOCi's agents don't list rank tracking
How we grade them
| 2.2GPAReviewshakeFair | 1.8GPASOCiWeak | |
|---|---|---|
| Value for money | C$23 a month on annual billing for 1 location, inside this category's range of $16 to $59. Every extra location on the business plans costs $30 a month. | CNo price is published. Each quote is built on a sales call from your number of locations and the agents you pick, so there's nothing to compare with this category's $31 middle. It doesn't charge per seat or per listing. |
| Free plan and trial | C14 days free with no card, and no free plan after. | FNothing free. There's no free plan or trial; every deployment is scoped through a demo and a quote. |
| Features | CReview inbox, requests by email, SMS and QR, AI reply drafts, widgets. Replies post only to Google and Facebook, and SMS, competitors and the API are not on Starter. | CAgents for listings, local pages, Google posts and search ads, for review replies, review requests, surveys and website chat, and for social posts and comments. Gaps: no rank tracking on record, and some skills carry package usage limits. |
| Ease of use | CNo store rating on record. You connect profiles and set up request campaigns. | CNo rating on record. Each agent is trained on your brand's voice, workflows and locations before it goes live, so setup runs through SOCi's team. |
| Platforms and integrations | BWeb only, with Google Business Profile, Facebook and a list of integrations, plus an API on Ultimate. | BWeb, plus iPhone and Android apps, with no desktop app. The only integration on record is Google Business Profile. |
| Best for | collecting and showing customer reviews for one location | AI agents doing local marketing for big chains |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Reviewshake and SOCi. How we grade
Where they differ
- Reviewshake also covers reports.
- SOCi also covers AI agents, surveys, chatbots and local listings.
At a glance
| Reviewshake | SOCi | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $23 per month for 1 location, billed annually ($29 billed monthly) | Not published |
| Free plan | None | None |
| Free trial | 14-day free trial, no credit card required | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Reviewshake, Inc. | SOCi, Inc. |
| Price read from | reviewshake.com | Not confirmed |
| Checked | Nov 12, 2026 | Oct 23, 2026 |
Worth knowing
Reviewshake
- There is no free plan; every plan starts with a 14-day trial.
- Every extra location on the business plans costs $30 per month; Starter has 1 location and 3 review profiles.
- SMS invites work only in the US and selected countries and are not in Starter; email invites work everywhere.
- Replies post from the tool only to Google Business Profile and Facebook; competitor tracking and API access need Ultimate.
SOCi
- No prices are published: each quote depends on the number of locations and the agents and skills chosen.
- There is no free trial; the vendor scopes every deployment through a demo and quote.
- Some skills carry usage limits set by the package, which can be raised as needs grow.
- Built for enterprise brands; the site offers no plan for a single small business.
Key features
Reviewshake
- Review inbox
- Pulls reviews from Google Business Profile, Facebook and more than 100 other sites into one place. New reviews are imported every 12 to 24 hours depending on the source.
- Review requests
- Sends requests by email, SMS and QR code, with reminders and drip timing. A review funnel can route private feedback away from public sites.
- AI reply drafts
- Drafts replies and tags sentiment. Replies can be posted from inside the tool for Google Business Profile and Facebook; on other sites you post the draft yourself.
- Widgets
- Website, email and social widgets display collected reviews. Video reviews from customers are available from the Growth plan.
- Competitor tracking
- On the Ultimate and Agency plans, it follows competitors' review ratings alongside your own.
- White label for agencies
- The Agency plan runs the app on the reseller's own domain with its logo and sender email addresses, plus branded client dashboards and scheduled reports.
SOCi
- Genius Local Search Agent
- Manages and optimizes listings, publishes Google posts, updates hours and categories, builds local pages with analytics, and runs search ads.
- Genius Reputation Agent
- Replies to reviews, flags sensitive ones, requests new reviews, analyzes sentiment, sends customer surveys and answers website chats around the clock.
- Genius Social Agent
- Plans content calendars, generates images and video, publishes local posts, replies to comments and messages, and boosts posts as ads.
- Brand training
- Each agent is set up on the brand's voice, workflows and locations before it is deployed, and works across every location at once.
- No per-listing fees
- Price follows locations and agents, not seats, social profiles or listings, so managing more listings per location costs the same.
Plans
Reviewshake
Starter$23
per month for 1 location, billed annually ($29 billed monthly)
1 user, up to 3 review profiles and 250 email invites per month, with AI reply drafts, sentiment and scheduled reports.
Growth$47
per month for 1 location, billed annually ($59 billed monthly)
3 users, unlimited review profiles, 1,000 email and 500 SMS invites per month, widgets and video reviews.
Ultimate$79
per month for 1 location, billed annually ($99 billed monthly)
5 users, 2,000 email and 1,000 SMS invites per month, two-way SMS chat, competitor tracking and API access.
Agency$159
per month for 25 locations, billed annually ($199 billed monthly)
10 client accounts, 15 users, white-label domain, logo and sender emails, 30,000 email and 1,000 SMS invites per month. Extra client seats cost $8 to $15 per month.
SOCi
Pricing could not be confirmed. See soci.ai.
Ways to pay less
Reviewshake
- Annual discount
20% off with annual billing
The pricing page shows each plan about 20% cheaper when billed annually, for example Starter at $23 a month instead of $29.
SOCi
No public discounts listed.
Common questions
Which is cheaper, Reviewshake or SOCi?
As of Nov 12, 2026, Reviewshake starts at $23 per month for 1 location, billed annually ($29 billed monthly), and SOCi has no price we could confirm.
Which has a free plan, Reviewshake or SOCi?
As of Nov 12, 2026, neither Reviewshake nor SOCi has a free plan. Reviewshake has a free trial.
Which platforms do Reviewshake and SOCi run on?
As of Nov 12, 2026, only SOCi lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.