Reputation vs Reviewshake (2026): which should you pick?
As of Nov 12, 2026, Reviewshake grades higher than Reputation: 2.2 against 1.8 out of 4.0.
Checked Oct 23, 2026 and Nov 12, 2026 · graded Oct 23, 2026 and Nov 12, 2026 by ToolGPA
Reviewshake grades higher on the free plan. They get the same grade on value for money, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Reputation
Reviews, listings and feedback platform for multi-location brands
Reviewshake
Review collection, replies and monitoring for businesses and agencies
Which one is for you
Pick Reputation if
- Fits if you're a brand with dozens or thousands of locations handling reviews centrally
- Works for healthcare, automotive and property groups that need industry review sites
Look elsewhere if
- Watch out: every plan is bought through a sales call, and the billing term isn't stated
- Not for you if you want to try it first, as there's no free plan or trial
- Watch out: Competitive Insights, Actions and the Social Suite are add-ons with no published price
- Pricey if you need industry sites like Yelp, Tripadvisor or Vitals, which come as Premium Sources at extra cost
- Watch out: 125 or more locations need a custom Enterprise quote
Pick Reviewshake if
- Fits if you have one location and want more Google reviews
- Works for agencies that want to resell it under their own brand
Look elsewhere if
- Tight if you stay on Starter: 3 review profiles and 250 email invites a month
- Watch out: SMS invites work in the US and selected countries and are not in Starter
- Pricey if you add locations, at $30 a month each on the business plans
- Watch out: competitor tracking and API access need Ultimate at $79
- Not for you if you want a free plan, as there isn't one
How we grade them
| 1.8GPAReputationWeak | 2.2GPAReviewshakeFair | |
|---|---|---|
| Value for money | CRep Core is $80 a location a month, above this category's dearer quarter ($59) but short of its dearest tenth ($99). Every plan goes through sales, the billing term isn't stated, and several add-ons have no published price. | C$23 a month on annual billing for 1 location, inside this category's range of $16 to $59. Every extra location on the business plans costs $30 a month. |
| Free plan and trial | FNothing free: no free plan and no trial, and every plan is bought through a sales call. | C14 days free with no card, and no free plan after. |
| Features | CReview requests and AI replies, listings on 100+ sites, location pages with review schema, an AI readiness score, sentiment analysis and surveys. The gaps are in the listing: industry review sites and competitor insights cost extra, and no rank tracking is on record. | CReview inbox, requests by email, SMS and QR, AI reply drafts, widgets. Replies post only to Google and Facebook, and SMS, competitors and the API are not on Starter. |
| Ease of use | CNo rating on record. It's set up through sales for many locations, with access split by brand, region or location. | CNo store rating on record. You connect profiles and set up request campaigns. |
| Platforms and integrations | BWeb only, with no desktop or phone app. Listings sync to Google, Apple Maps, Yelp, Bing, Facebook and 100+ other sites, and CRM or EHR links are paid extras. | BWeb only, with Google Business Profile, Facebook and a list of integrations, plus an API on Ultimate. |
| Best for | reviews and listings for big multi-location brands | collecting and showing customer reviews for one location |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Reputation and Reviewshake. How we grade
Price against what you get
Reputation starts at $80 a month and scores 2.3 out of 4 on features, ease of use and platforms. Reviewshake starts at $23 a month and scores 2.3.
They score the same, and Reviewshake starts $57 a month lower. Of the other local SEO tools on the chart, 9 score higher than Reputation for less, and 4 score higher than Reviewshake for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Reputation also covers surveys, AI search visibility and local listings.
- Reviewshake also covers reports.
At a glance
| Reputation | Reviewshake | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | $80 per location / month | $23 per month for 1 location, billed annually ($29 billed monthly) |
| Free plan | None | None |
| Free trial | None listed | 14-day free trial, no credit card required |
| Web | ||
| Made by | Reputation.com, Inc. | Reviewshake, Inc. |
| Price read from | reputation.com | reviewshake.com |
| Checked | Oct 23, 2026 | Nov 12, 2026 |
Worth knowing
Reputation
- Every plan is bought through a sales call; there is no free plan or free trial, and the page does not say whether prices are billed monthly or yearly.
- Competitive Insights, Actions and ticketing, and the Social Suite are paid add-ons with no published price.
- Industry sites such as Yelp, Tripadvisor, Vitals and Apartment Ratings come as Premium Sources, and CRM or EHR connections as Premium Integrations, at extra cost.
- Pricing for 125 or more locations is a custom Enterprise quote.
Reviewshake
- There is no free plan; every plan starts with a 14-day trial.
- Every extra location on the business plans costs $30 per month; Starter has 1 location and 3 review profiles.
- SMS invites work only in the US and selected countries and are not in Starter; email invites work everywhere.
- Replies post from the tool only to Google Business Profile and Facebook; competitor tracking and API access need Ultimate.
Key features
Reputation
- Review requests and replies
- Ask for reviews by text or email after a visit, see reviews from many sites in one inbox, and reply with templates or AI-drafted responses.
- Listings and local SEO
- Sync business details across 100+ sites, including Google, Apple Maps, Yelp, Bing and Facebook, with bulk edits and access by brand, region or location.
- Location pages
- SEO landing pages for each location that show recent reviews with schema markup and draw on the same listing data.
- AI search readiness
- A per-location AI readiness score with a ranked action plan, and an AI Reputation Manager that shows how listings are read and ranked.
- Insights and Reputation IQ
- Sentiment and topic analysis across reviews and feedback, a Rep Score per location, and Reputation IQ for asking questions of that data in plain language.
- Surveys and Actions
- Collect private feedback through surveys, and with the Actions add-on turn complaints into tickets routed to the right team.
Reviewshake
- Review inbox
- Pulls reviews from Google Business Profile, Facebook and more than 100 other sites into one place. New reviews are imported every 12 to 24 hours depending on the source.
- Review requests
- Sends requests by email, SMS and QR code, with reminders and drip timing. A review funnel can route private feedback away from public sites.
- AI reply drafts
- Drafts replies and tags sentiment. Replies can be posted from inside the tool for Google Business Profile and Facebook; on other sites you post the draft yourself.
- Widgets
- Website, email and social widgets display collected reviews. Video reviews from customers are available from the Growth plan.
- Competitor tracking
- On the Ultimate and Agency plans, it follows competitors' review ratings alongside your own.
- White label for agencies
- The Agency plan runs the app on the reseller's own domain with its logo and sender email addresses, plus branded client dashboards and scheduled reports.
Plans
Reputation
Rep Core$80
per location / month; billing term not stated
Review collection, requests and AI responses, plus business listings and local SEO. Sold through sales.
Rep Core + Pulse$115
per location / month; billing term not stated
Adds Rep Score and Journey Insights, AI Reputation Manager, Pulse Analytics and one basic survey template. Sold through sales.
Rep Core + Surveys$150
per location / month; billing term not stated
Adds six custom survey templates, email survey requests, targeted outreach campaigns and deeper experience insights. Sold through sales.
EnterpriseCustom
For 125 or more locations, with dedicated infrastructure and a customer success manager.
Reviewshake
Starter$23
per month for 1 location, billed annually ($29 billed monthly)
1 user, up to 3 review profiles and 250 email invites per month, with AI reply drafts, sentiment and scheduled reports.
Growth$47
per month for 1 location, billed annually ($59 billed monthly)
3 users, unlimited review profiles, 1,000 email and 500 SMS invites per month, widgets and video reviews.
Ultimate$79
per month for 1 location, billed annually ($99 billed monthly)
5 users, 2,000 email and 1,000 SMS invites per month, two-way SMS chat, competitor tracking and API access.
Agency$159
per month for 25 locations, billed annually ($199 billed monthly)
10 client accounts, 15 users, white-label domain, logo and sender emails, 30,000 email and 1,000 SMS invites per month. Extra client seats cost $8 to $15 per month.
Ways to pay less
Reputation
No public discounts listed.
Reviewshake
- Annual discount
20% off with annual billing
The pricing page shows each plan about 20% cheaper when billed annually, for example Starter at $23 a month instead of $29.
Common questions
Which is cheaper, Reputation or Reviewshake?
As of Nov 12, 2026, Reviewshake is cheaper to start with: $23 a month, against $80 a month for Reputation. Reputation starts at $80 per location / month, and Reviewshake starts at $23 per month for 1 location, billed annually ($29 billed monthly).
Which has a free plan, Reputation or Reviewshake?
As of Nov 12, 2026, neither Reputation nor Reviewshake has a free plan. Reviewshake has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.