Sprinklr vs Sprout Social (2026): which should you pick?
As of Nov 12, 2026, Sprout Social grades higher than Sprinklr: 2.2 against 1.8 out of 4.0.
Checked Nov 9, 2026 and Nov 12, 2026 · graded Oct 17, 2026 and Nov 12, 2026 by ToolGPA
Sprinklr grades higher on value for money. Sprout Social grades higher on the free plan and platforms. They get the same grade on features and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Sprinklr
Enterprise social media management and customer experience suite
Sprout Social
Social media management with a shared inbox, listening and reports
Which one is for you
Pick Sprinklr if
- Fits if you are a global brand with many accounts across markets
- Makes sense if you are in a regulated industry and need audit trails and approvals
Look elsewhere if
- Skip it if you want self-serve, with no free plan or trial
- Not for you if you're a small team: it's a big suite for more than a scheduler's job
- Watch out: no prices anywhere, and a /pricing page returned a not-found error
- Watch out: the site gives no way to check a price without talking to someone
Pick Sprout Social if
- Fits if your social team handles customer questions as much as posts
- Works for companies tying social to Salesforce, Zendesk or HubSpot, at $199 a seat or more
Look elsewhere if
- Pricey if you're a small business: $79 a seat gets no inbox, and the plan with one is $199 a seat
- Tight if you have more than 5 profiles, since unlimited starts at Professional, $299 a seat
- Not for you if you want listening or Premium Analytics included, as both are paid add-ons
- Watch out: the API and help desk integrations need Advanced at $399 a seat a month billed yearly
- Skip it if you want a free plan: there's a 30-day trial, and monthly billing runs $99 to $499 a seat
How we grade them
| 1.8GPASprinklrWeak | 2.2GPASprout SocialFair | |
|---|---|---|
| Value for money | CNo prices published; the site directs visitors to a demo or an expert. | DEssentials is $79 a seat a month billed yearly and covers 5 profiles, so two people pay $158 a month and three $237. That's in this category's dearest tenth, from $99. And that plan has no inbox: Standard, which does, is $199 a seat. |
| Free plan and trial | FNo free plan or self-serve trial on the pages read. | CNo free plan, but a 30-day trial with no card needed, twice the usual 14 days here. |
| Features | BPublishing, engagement, governance and approvals, AI, listening and workflows. Nothing in the listing shows a gap in the core work. | BPublishing to 11 networks including Reddit and Snapchat, an inbox that pulls in messages, reviews and WhatsApp, approvals, competitor and paid reports, and an API. Nothing in the listing shows a gap in the core job; listening is an add-on. |
| Ease of use | CNo store rating on record. A suite this size needs sales-led setup. | CIts iPhone and iPad app averages 4.2 from about 1,300 ratings, and the full suite takes some setting up across profiles, inbox rules and reports. |
| Platforms and integrations | CWeb only, and the pages read list no integrations. | BWeb, iPhone and Android, with Salesforce, Zendesk, HubSpot, Canva, Slack, Shopify and Tableau, and the Sprout API on Advanced. No desktop app, which an A needs. |
| Best for | global brands managing social at scale | customer care on social for bigger teams |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Sprinklr and Sprout Social. How we grade
Where they differ
- Sprinklr also covers workflow automation.
At a glance
| Sprinklr | Sprout Social | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | Not published | $79 per seat / month, billed annually ($99 billed monthly) |
| Free plan | None | None |
| Free trial | None listed | 30-day free trial, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Sprinklr | Sprout Social, Inc. |
| Price read from | Not confirmed | sproutsocial.com |
| Checked | Nov 12, 2026 | Nov 9, 2026 |
Worth knowing
Sprinklr
- No prices are published; the site directs visitors to a demo or an expert.
- There is no free plan or self-serve trial on the pages read.
- It is a large suite, so smaller teams may be buying more than a scheduler needs.
- A /pricing page returned a not-found error.
Sprout Social
- There is no free plan, and every seat is charged at the plan's full rate, from $79 a month on Essentials to $399 on Advanced, billed annually.
- Essentials and Standard stop at 5 social profiles; unlimited profiles start at Professional.
- The Sprout API and help desk integrations need Advanced at $399 per seat / month, billed annually.
- Listening and Premium Analytics are paid add-ons from Standard, and Trellis Plus (1,000 AI credits a seat) is $28 per seat a month billed annually, $35 monthly.
Key features
Sprinklr
- Publishing and engagement
- Content planning, publishing and engagement across more than 30 social and messaging channels in one platform.
- Governance and approvals
- Granular access controls, audit trails and automated approval workflows for regulated and multi-brand organizations.
- AI and Copilot
- AI for content optimization, sentiment, insights and engagement in 100+ languages, with a conversational Sprinklr Copilot.
- Listening and insights
- Analysis of social and messaging conversations for trending topics, sentiment shifts, competitors and product feedback.
- Workflow customization
- Custom rules and role-based experiences that can be tailored by brand, geography or business unit.
- Suite connections
- Social links to Sprinklr's Service, Insights and Marketing products, including advertising and customer service.
Sprout Social
- Publishing calendar
- Posts for Facebook, Instagram, X, LinkedIn, TikTok, YouTube, Threads, Pinterest, Bluesky, Reddit and Snapchat are planned on one calendar, with optimal send times.
- Smart Inbox
- Messages, comments, Messenger and WhatsApp conversations and reviews arrive in one inbox, with tagging from Professional and sentiment on Advanced.
- Approvals and collaboration
- Message approval workflows, calendar notes and a shared asset library, with calendars that can be shared with people outside the account for sign-off.
- Reports and competitor insights
- Profile and post reports on every plan; competitor, tag and paid reports from Professional; team productivity and customer care reports on Advanced.
- Trellis AI agent
- Each seat gets 100 Trellis credits a month for questions about social data. Trellis Plus costs $28 per user a month billed annually ($35 monthly).
- Add-ons
- Listening, Premium Analytics and Employee Advocacy are sold separately on Standard and up, and influencer marketing is a separate product.
Plans
Sprinklr
Pricing could not be confirmed. See sprinklr.com.
Sprout Social
Essentials$79
per seat / month, billed annually ($99 billed monthly)
Publishing for up to 5 social profiles, optimal send times, profile and post reports, and 100 Trellis AI credits a month.
Standard$199
per seat / month, billed annually ($249 billed monthly)
5 social profiles, the consolidated inbox, collaboration tools, keyword and location monitoring, and review management.
Professional$299
per seat / month, billed annually ($399 billed monthly)
Unlimited social profiles, message tagging, competitor, tag and paid insights, and AI post enhancement.
Advanced$399
per seat / month, billed annually ($499 billed monthly)
AI reply help, inbox sentiment, the Sprout API, help desk integrations, team productivity and customer care reports, and spike alerts.
EnterpriseCustom
A tailored plan with white-glove onboarding, single sign-on setup and priority support.
Ways to pay less
Sprinklr
No public discounts listed.
Sprout Social
- Annual discount
About 20% off with annual billing
Paying for a year up front brings Standard to $199 a seat a month from $249, Professional to $299 from $399 and Advanced to $399 from $499.
- Nonprofit
Nonprofit pricing on Professional and Advanced
US nonprofits that commit to at least two seats on an annual plan pay $239 a seat a month for Professional and $299 for Advanced.
Common questions
Which is cheaper, Sprinklr or Sprout Social?
As of Nov 12, 2026, Sprinklr has no price we could confirm, and Sprout Social starts at $79 per seat / month, billed annually ($99 billed monthly).
Which has a free plan, Sprinklr or Sprout Social?
As of Nov 12, 2026, neither Sprinklr nor Sprout Social has a free plan. Sprout Social has a free trial.
Which platforms do Sprinklr and Sprout Social run on?
As of Nov 12, 2026, only Sprout Social lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.