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The Airtable Insider’s Guide

Everything we know about Airtable in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.

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ToolGPAOctober 2026

Airtable

The Insider’s Guide

Relational database platform for building team workflows and apps

Airtable, as pictured on airtable.com

Every plan, grade, refund rule and rival among project management tools, read from Airtable’s own pages.

Made by Airtable (Formagrid Inc) · checked Oct 4, 2026 · toolgpa.com

3.0GPA

Contents

  1. 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
  2. 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
  3. 03What it doesIts main features, where it runs, what it works with and who makes it
  4. 04Where it standsIts grades against its category, and whether to keep it or make your own
  5. 05After you payGetting your money back, getting out, and getting help
  6. 06The alternativesThe tools it is most often weighed against, side by side
  7. 07Quick answersThe questions people ask about it, each answered in a line or two
  8. 08About ToolGPAWho made this guide, what else is on the site, and how to cite it

ToolGPA put this guide together from Airtable’s own pages, its app-store listings and our grades. Every fact in it is on Airtable’s page too, where it is kept up to date. Checked Oct 4, 2026.

Part 01 · Overview

Welcome

What it is, who it suits, its grades and the ten things to know first

3.0

GPA, above 64 of the 79 other project management tools we grade

Airtable is a relational database platform that teams use to build their own trackers, workflows and internal apps without code. Records can be shown in grid, kanban, calendar, gallery, timeline and Gantt views, and custom interfaces and automations sit on top of the same data. AI features, including the Omni app builder, draw on a monthly credit allowance that varies by plan.

To get you started, here are 10 things to know about Airtable, taken from its own pages and our grades.

  1. 1

    Best for building your own tracker from a database

    You design it yourself, so there's work before there's anything to tick off.

  2. 2

    Paid plans start at $20 a month for each person

    As its pricing page puts it: $20 per seat / month, billed annually ($24 billed monthly).

  3. 3

    There is a free plan

    1,000 records and 1 GB of attachments per base, up to 5 editors, 500 AI credits per editor a month and 2 weeks of revision history.

  4. 4

    It runs on 5 platforms

    Web, macOS, Windows, iOS and Android.

  5. 5

    Relational bases

    Data lives in bases of linked tables. Record limits per base rise from 1,000 on Free to 50,000 on Team and 125,000 on Business.

  6. 6

    Eight view types

    A table can be shown as a grid, form, calendar, gallery, kanban, timeline, list or Gantt view. Timeline and Gantt views need the Team plan.

  7. 7

    Interfaces

    Custom interfaces can be built from base data, giving each team a tailored app on top of the same records.

  8. 8

    Refunds: no set window

    The terms say it in capitals: cancel and you do not get back any part of what you paid for the term you are in. What you do get is a clean exit.

  9. 9

    A 3.0 GPA, above 64 of 79

    That is against the other project management tools we grade, on value, the free plan, features, ease of use and platforms.

  10. 10

    Keep it

    To replace Airtable you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.

Airtable at a glance

Pricing
Free plan, from $20 per seat / month, billed annually ($24 billed monthly)
Free plan
Yes
Free trial
14-day free trial of the Team plan when a new account is created
Runs on
Web, macOS, Windows, iOS, Android
Made by
Airtable (Formagrid Inc)
Category
Project Management
Our grade
3.0 GPA, very good
Store rating
4.8 on the App Store, 25,013 ratings

The report card

Best for building your own tracker from a database

Airtable is a database you shape into your own tracker, with kanban, calendar and gallery views over the same records and apps you build on top. You design it yourself, so there's work before there's anything to tick off. Team is $20 a seat a month billed annually, in the dearest tenth here, the free plan stops at 1,000 records per base, and two-way sync needs Business at $45.

ToolGPA report cardAirtableGraded Oct 10, 2026
SubjectGradeComment
Value for moneyDTeam is $20 a seat a month billed annually, or $24 monthly, and the dearest tenth of this category starts at exactly $20 against an $8 middle. Business, where two-way sync and the admin panel live, is $45 a seat.
Free plan and trialCFree covers up to 5 editors with 500 AI credits each, then the caps show up: 1,000 records and 1 GB of attachments per base, 2 weeks of revision history, and no timeline or Gantt view at all.
FeaturesAIt covers the whole job, and what the others here haven't got is the database underneath: linked tables shown as grid, form, calendar, gallery, kanban, timeline, list or Gantt, with custom interfaces built on top so each team gets its own app. Portals and Omni are its own too.
Ease of useA4.8 from about 25,000 App Store ratings, the top band. Be clear what you're signing up for, mind: you're designing your own tracker here, not opening a ready-made one, so there's work before there's anything to tick off.
Platforms and integrationsAWeb, Mac, Windows, iPhone and Android, with Slack, Google Drive, Salesforce, Jira, Zendesk, GitHub, Box and Tableau among the integrations and a public API for the rest.
Grade point averageVery good, out of 4.03.0

An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.

Who Airtable is for

  • Fits if you want to shape a database into a tracker built around your team's work
  • Works for nonprofits and educators, who can apply for 50% off the Team plan

Who it is not for

  • Pricey if you just need tasks and deadlines, at $20 a seat a month billed annually or $24 monthly
  • Tight if you're staying free: 1,000 records and 1 GB per base, 5 editors, 2 weeks of history and no Gantt or timeline
  • Not for you if you want a project tool that's ready to go, as you build this one yourself
  • Watch out: record caps apply per base on paid plans too, 50,000 on Team and 125,000 on Business
  • Pricey if you need two-way sync or an admin panel, which need Business at $45 a seat a month

Good to know

Good for

  • Teams that want to shape a database into their own project tracker
  • Operations and marketing teams building internal apps without code
  • Nonprofits and educators, who can get 50% off the Team plan

Worth knowing

  • The Free plan is capped at 1,000 records per base and 5 editors.
  • Record limits apply per base on paid plans too: 50,000 on Team and 125,000 on Business.
  • Timeline and Gantt views and extensions are not part of the Free plan.
  • Two-way sync and the admin panel need the Business plan at $45 per seat / month.

Part 02 · Pricing

What it costs

Every plan, the free plan, ways to pay less and how prices have moved

$20

A month to start, for each person. There is a free plan too

Airtable has a free plan. Paid plans start at $20 per seat / month, billed annually ($24 billed monthly).

  • Free

    $0

    1,000 records and 1 GB of attachments per base, up to 5 editors and 2 weeks of revision history.

  • Team

    $20

    per seat / month, billed annually ($24 billed monthly)

    50,000 records and 20 GB of attachments per base, Gantt and timeline views, extensions and 15,000 AI credits per seat a month.

  • Business

    $45

    per seat / month, billed annually ($54 billed monthly)

    125,000 records and 100 GB of attachments per base, two-way sync, an admin panel and 20,000 AI credits per seat a month.

  • Enterprise Scale

    Custom

    Sold through sales, with pricing based on the organization's needs and 25,000 AI credits per paid user a month.

The free plan

1,000 records and 1 GB of attachments per base, up to 5 editors, 500 AI credits per editor a month and 2 weeks of revision history.

Trying it first

14-day free trial of the Team plan when a new account is created

Read from airtable.com on Oct 4, 2026.

Ways to pay less

  • Annual discount

    Lower per-seat price with annual billing

    Team is $20 per seat / month billed annually against $24 monthly, and Business is $45 against $54, about 17% less in both cases.

    Stated on support.airtable.com

  • Nonprofit

    50% off the Team plan for nonprofits

    Registered 501(c)(3) nonprofits, or accredited equivalents outside the US, can apply for 50% off Team seats. Airtable AI is excluded from the discount.

    Stated on support.airtable.com

  • Education

    50% off Team for educators, free for students

    Employees of accredited educational institutions can get 50% off Team, and students get 6 to 24 months of free access depending on graduation date.

    Stated on support.airtable.com

How its prices have moved

  • Sep 3, 2023Team: new, $20 per seat / month, billed annuallyThe archived copy of 3 September 2023 names the plans Free, Team, Business and Enterprise Scale; the copy of 1 August 2023 names Free, Plus, Pro and Enterprise. Team appeared between the two, as Plus and Pro went.
  • Sep 3, 2023Business: new, $45 per seat / month, billed annuallyThe archived copy of 3 September 2023 gives Business at $45 a user a month billed annually; the copy of 1 August 2023 has no plan of that name between Pro and Enterprise. It appeared between the two.

Part 03 · Features

What it does

Its main features, where it runs, what it works with and who makes it

5

Places it runs: Web, macOS, Windows, iOS and Android

Relational database platform for building team workflows and apps. Here is what it does, as its own site describes it, and what it covers: public API, AI features, databases, calendar, kanban boards, Gantt & timelines, workflow automation.

Relational bases
Data lives in bases of linked tables. Record limits per base rise from 1,000 on Free to 50,000 on Team and 125,000 on Business.
Eight view types
A table can be shown as a grid, form, calendar, gallery, kanban, timeline, list or Gantt view. Timeline and Gantt views need the Team plan.
Interfaces
Custom interfaces can be built from base data, giving each team a tailored app on top of the same records.
Automations and sync
Automations handle repetitive steps inside a base. Two-way sync with outside tools is included from the Business plan.
Omni and field agents
Omni builds apps from a plain-language description and field agents run AI across records. Both draw on monthly AI credits: 500 per editor on Free and 15,000 per seat on Team.
Portals
Portals let guest users from outside the organization collaborate on selected data.

Where it runs

  • Web
  • macOS
  • Windows
  • iOS
  • Android

What it works with

  • Slack
  • Google Drive
  • Salesforce
  • Jira
  • Zendesk
  • GitHub
  • Box
  • Tableau

Airtable is made by Airtable (Formagrid Inc).

Part 04 · Standing

Where it stands

Its grades against its category, and whether to keep it or make your own

64/79

Other project management tools it is graded above

Airtable's GPA of 3.0 is higher than 64 of the 79 other project management tools we grade, and level with 8.

It stands best on features (A, above 75 of 79) and worst on value for money (D, above 0).

Its paid plans start at $20 a month for each person, against a middle price of $8 for the category: 67 of the 74 others that charge start lower.

On features, ease of use and platforms it scores 4.0 out of 4, and no tool on the category's chart scores higher without costing more.

Each grade against the category

Every bar is all 80 project management tools we grade, cut by the letter each got. Airtable’s own letter is outlined.

  • DValue for moneyAbove 0 of 79
  • CFree plan and trialAbove 4 of 79
  • AFeaturesAbove 75 of 79
  • AEase of useAbove 75 of 79
  • APlatforms and integrationsAbove 54 of 79

Price against what you get

Each dot is one of 78 project management tools. Further left costs less; higher up scores better on features, ease of use and platforms. Airtable is the marked dot.

D1.0C2.0B3.0A4.0Free$1$2$5$10$20$50More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessAirtableClickUpFreedcampRedmineFizzy

What paid plans start at, a month (each step along is roughly double) →

Keep it, or make your own?

Whether this is something you could build for yourself with an AI app builder, and what you would give up.

Keep it

To replace Airtable you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.

It is one of the better ones too: its GPA of 3.0 is higher than 64 of the 79 other project management tools we grade. It costs $240 a year.

What you could make

  • Kanban boards, calendar and Gantt & timelines: an app builder makes these well.

What you could not

  • Connections to other products, each kept working as those products change.
  • Databases with views, filters and links between them.
  • Apps for macOS, Windows, iOS and Android that stay in step with each other.
  • It is priced for each person, which means accounts and billing for a team.
  • AI features, unless you pay a model provider for each request yourself.
  • The depth: we grade its features A, which means it covers the whole job.

What this rests on. Airtable’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

Part 05 · Refunds

After you pay

Getting your money back, getting out, and getting help

CRefunds
BSupport

What happens once you have paid: whether you can get your money back, how to leave, and how to reach a person when something goes wrong. Each is graded from Airtable’s own terms and help pages.

Refunds and cancelling

CGrade

Ordinary · checked Oct 18, 2026

The terms say it in capitals: cancel and you do not get back any part of what you paid for the term you are in. What you do get is a clean exit. You downgrade the workspace yourself in the account settings, you keep the paid features until the billing cycle ends, and moving to the Free plan does not delete a single record. No refunds plus an easy door out is the ordinary deal, so it is a C.

Refund window
No set window
How you cancel
Yourself, in settings
Getting your money back

The terms say all payments are non-refundable and non-transferable except as the terms themselves provide, and that cancelling gets you back no portion of the fees paid for the current term unless the law requires it. Two exceptions are written in: Airtable refunds the unused part pro rata if it cancels your plan, and buyers in the EU or Turkey who cancel within 14 days of purchase can claim the payment back.

Stated on airtable.com
How to cancel Airtable

Airtable bills by workspace, so you downgrade the workspace to the Free plan rather than cancelling an account-wide subscription. A Team workspace is downgraded from the account page under Workspace settings. A self-serve Business plan is downgraded from the admin panel, which also permanently deletes the organisation. Sales-led Business and Enterprise Scale plans go through the sales contact instead.

  1. Open your Airtable account page
  2. Under Workspace settings, select the workspace you want to downgrade
  3. Click Change or cancel plan
  4. Review the listed changes on the confirmation screen, then click Continue cancellation
  5. Complete the feedback survey if you are prompted for one
Stated on support.airtable.com
What you keep afterwards

The downgrade takes effect at the end of the current billing cycle, and the paid features last until then. Moving to the Free plan deletes no data: bases, tables, records and views stay. What changes are the limits, so a base over them accepts no new records or attachments and some features turn read-only. Revision history and snapshots shrink to two weeks, and snapshots outside that window are gone for good.

Stated on support.airtable.com
Renewals

The terms say every subscription plan renews automatically for a term the same length as the last one, at the price applying on the renewal date, and that you must cancel before the term ends through the account settings page to stop it. No reminder before a renewal is mentioned. A help article confirms there is no way to schedule an automatic downgrade for a future date.

Stated on airtable.com

In your favour

  • You downgrade the workspace yourself from the account page, in five clicks, with nobody to email.
  • Paid features run to the end of the cycle you already paid for, not to the day you cancel.
  • Dropping to the Free plan deletes nothing: every base, table, record and view is still there.
  • If Airtable ends your plan rather than you, the terms promise the unused part back pro rata.

Watch out for

  • The terms are in capitals about it: cancel and no part of the current term comes back.
  • Plans renew by themselves at whatever the price is then, and no reminder is promised.
  • A base over the Free plan's limits goes read-only in places until you are back under them.
  • Downgrading a self-serve Business plan also deletes the organisation, and that cannot be undone.

Customer support

BGrade

Good · checked Oct 18, 2026

Airtable is upfront that there is no live help and no phone line. You ask an AI bot, and when it cannot cope it takes your details and opens an email case. That is a thin front door, but the company does put a number on the wait: one to two business days, for everyone, free accounts included. A written reply time with no live channel is a B, and the help centre and community are both good.

Ways to get help

  • Email

    Once the bot has opened a case, Airtable's support team replies by email, and you reply to the same thread to add context or talk to an agent. The article says support is primarily over email.

    Stated on support.airtable.com

  • Contact form or ticket

    An AI help bot in the help centre and inside the product. It answers questions itself, and where it cannot it collects your details and passes them to the support team by email as a support case. You need a free account to reach it.

    Stated on support.airtable.com

  • Help inside the app

    The question-mark icon on the Airtable home screen opens Message support, and a second one in any base or interface opens the in-product help centre with guides, videos and documentation.

    Stated on support.airtable.com

  • Help centre

    Product and support documentation, FAQs, troubleshooting guides and feature overviews, open without signing in, alongside a status page, an academy and written guides.

    Stated on support.airtable.com

  • Community or forum

    A public Airtable Community forum where users ask questions, answer each other and share workflows they have built.

    Stated on community.airtable.com

Not listed on Airtable’s pages: live chat, phone.

When people answer

Airtable says it does not provide live support, and that its automated bot answers 24 hours a day, every day. Anything the bot cannot handle goes to the support team by email. The only closures named are Christmas Day and New Year's Day.

Stated on support.airtable.com
How fast it says it replies

Airtable says its team typically responds within one to two business days, and repeats the same figure for cases the bot passes on. The contacting article is marked as applying to all plan types, and names no faster target for any of them.

Stated on support.airtable.com
What depends on your plan

The article on contacting Airtable is marked for all plan types and describes one route for everybody, with no priority queue or faster target named for paid plans. Its only plan-related caveat is that the support team will not discuss account or billing matters with anyone who is not a workspace Owner.

Stated on support.airtable.com

In your favour

  • Airtable states a reply time of one to two business days, which many of its rivals never do.
  • Free accounts get the same route as paying ones, and the bot answers at any hour.
  • The help centre is thorough on billing, downgrading and deleting an account.
  • A case arrives as an email thread you can reply to, so nothing is trapped in a widget.

Watch out for

  • There is no phone support and no live chat with a person. Airtable says so plainly.
  • The only way in is the AI bot, and it decides when to hand you to the support team.
  • You cannot contact support at all without creating an account first.
  • Billing questions are only answered for workspace Owners, so ask the right person to write in.

What these two grades rest on. Read on 18 October 2026: Airtable's terms of service, its help articles on contacting Airtable, on creating, cancelling and deleting an account, on upgrading and downgrading a workspace plan and on the plans themselves, plus the pricing page and the public community. The pricing table marks support with icons our reader could not read. Nobody here cancelled a plan or contacted its support. They are graded apart from the five that make the GPA. How we grade refunds and support.

Part 06 · Alternatives

The alternatives

The tools it is most often weighed against, side by side

Notion, Smartsheet, monday.com, ClickUp and Asana

The 5 tools Airtable is most often weighed against, with where each one differs from it.

  • 3.2GPA

    Notion

    Free plan · from $10/mo

    Workspace for docs, wikis, databases and projects with built-in AI.

    • Only Notion lists a browser extension.
    • Airtable also covers calendar, kanban boards, Gantt & timelines and workflow automation.
    • Notion also covers notes, wiki and templates.
    Airtable and Notion compared in full
  • 3.0GPA

    Smartsheet

    Free trial · from $9/mo

    Spreadsheet-style project and work management for teams.

    • Airtable has a free plan. Smartsheet does not, though it has a free trial.
    • Airtable also covers databases.
    • Smartsheet also covers tasks.
    Airtable and Smartsheet compared in full
  • 2.8GPA

    monday.com

    Free plan · from $9/mo

    Board-based work management with automations and dashboards.

    • Airtable also covers databases and calendar.
    • monday.com also covers tasks and time tracking.
    Airtable and monday.com compared in full
  • 3.0GPA

    ClickUp

    Free plan · from $7/mo

    Work platform combining tasks, docs, chat and dashboards.

    • Only ClickUp lists a Linux app.
    • Only ClickUp lists a browser extension.
    • Airtable also covers databases and calendar.
    Airtable and ClickUp compared in full
  • 3.0GPA

    Asana

    Free plan · from $10.99/mo

    Work management for projects, goals and cross-team workflows.

    • Airtable also covers databases and calendar.
    • Asana also covers tasks and goals.
    Airtable and Asana compared in full

Part 07 · Questions

Quick answers

The questions people ask about it, each answered in a line or two

20

Questions, each answered in a line or two

The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.

Is Airtable free?

Airtable has a free plan. 1,000 records and 1 GB of attachments per base, up to 5 editors, 500 AI credits per editor a month and 2 weeks of revision history.

How much does Airtable cost?

Airtable lists 4 plans. Free: $0.

What platforms does Airtable work on?

Airtable is available on Web, macOS, Windows, iOS and Android.

Does Airtable offer any discounts?

Airtable publicly lists the following: Lower per-seat price with annual billing; 50% off the Team plan for nonprofits; 50% off Team for educators, free for students.

How is Airtable rated?

Airtable's iPhone and iPad app averages 4.8 out of 5 from 25,013 ratings on the App Store in the United States, as read on Oct 5, 2026.

Does Airtable have a Linux app?

No Linux app was listed when its pages were read on Oct 4, 2026. Airtable is listed for Web, macOS, Windows, iOS and Android.

Is Airtable open source?

Airtable is not described as open source on its own site, as read on Oct 4, 2026.

Does Airtable have an API?

Yes. Airtable offers a public API, according to its own site.

What does Airtable integrate with?

Airtable's listing names Slack, Google Drive, Salesforce, Jira, Zendesk, GitHub, Box and Tableau.

Does Airtable have a student discount?

50% off Team for educators, free for students. Employees of accredited educational institutions can get 50% off Team, and students get 6 to 24 months of free access depending on graduation date.

Does Airtable have a free trial?

Yes. 14-day free trial of the Team plan when a new account is created.

Who makes Airtable?

Airtable is made by Airtable (Formagrid Inc).

What are the alternatives to Airtable?

The closest alternatives to Airtable in our directory are Notion, Smartsheet, monday.com, ClickUp and Asana.

Does Airtable give refunds?

The terms say all payments are non-refundable and non-transferable except as the terms themselves provide, and that cancelling gets you back no portion of the fees paid for the current term unless the law requires it.

How do I cancel Airtable?

Airtable bills by workspace, so you downgrade the workspace to the Free plan rather than cancelling an account-wide subscription.

What happens to my data if I cancel Airtable?

The downgrade takes effect at the end of the current billing cycle, and the paid features last until then.

How do I contact Airtable support?

Airtable's pages list these ways to get help: email, contact form or ticket, help inside the app, help centre and community or forum.

How does Airtable compare with other project management tools?

Airtable's GPA of 3.0 is higher than 64 of the 79 other project management tools we grade, and level with 8.

Is Airtable good value for money?

ToolGPA grades Airtable D for value for money. Its paid plans start at $20 a month for each person, against a middle price of $8 for the category: 67 of the 74 others that charge start lower.

Could I make my own version of Airtable?

To replace Airtable you would be making connections to other products, each kept working as those products change.

Where this guide comes from

The prices, plans, platforms and features were read from Airtable’s own pages on Oct 4, 2026, and the grades were given on Oct 10, 2026. Graded from this listing, whose facts were read from Airtable's own pages on 4 October 2026, and its App Store rating. Also tested with a demo account on 2026-02-22.

Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Airtable (Formagrid Inc). Prices change, so check airtable.com before you buy.

Part 08 · About

About ToolGPA

Who made this guide, what else is on the site, and how to cite it

3,189

Tools graded, in 94 categories

ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.

Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.

  • 3,189

    tools graded

  • 94

    categories

  • 426

    price changes on record

  • 579

    apps priced in 12 countries

What else is on toolgpa.com

Scan for the live page

Prices and grades as they are today

Quoting this guide?

Please name ToolGPA and link to the live page, so readers can check the figures for themselves:

ToolGPA, "Airtable: The Insider's Guide", checked Oct 4, 2026. https://toolgpa.com/tools/airtable

Know someone choosing between project management tools?

Send them this guide: toolgpa.com/tools/airtable/guide

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See our other guides

The best-graded project management tools after Airtable, each with an Insider's Guide of its own.

ToolGPA

Choosing software? Every tool graded, every price dated.

Compare tools at toolgpa.com ›

Everything in this guide is ToolGPA’s own summary of what Airtable’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Airtable is a trademark of its owner, and this guide is not made, paid for or approved by Airtable (Formagrid Inc). Prices and plans change: check airtable.com before you buy.