The Atomicwork Insider’s Guide
Everything we know about Atomicwork in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Atomicwork
The Insider’s Guide
AI-native IT and enterprise service desk run by AI coworkers
Every plan, grade, refund rule and rival among AI agents, read from Atomicwork’s own pages.
Made by Atomicwork · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Atomicwork’s own pages, its app-store listings and our grades. Every fact in it is on Atomicwork’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 81 of the 178 other AI agents we grade
Atomicwork is an IT service management and enterprise service management platform that uses AI coworkers to resolve employee requests, such as access, software installs and incidents, in Slack, Teams, email and a web portal. It includes a CMDB, service automation and analytics. Pricing is usage-based or per outcome.
To get you started, here are 9 things to know about Atomicwork, taken from its own pages and our grades.
No store rating on record, and a service desk takes setup and a rollout.
- 1
Best for an AI-run IT help desk for mid-size companies
Atomicwork is an IT and employee service desk with AI coworkers that handle requests, access and asset records.
- 2
Paid plans start at $2,083.33 a month when paid by the year
As its pricing page puts it: $25,000 per year, billed annually.
- 3
You can try it first
Free trial on request for the Professional plan
- 4
It runs on Web
Web.
- 5
Universal AI Coworker
Handles employee requests in chat, voice, email and the portal, including access and software requests.
- 6
Agentic ITSM and ESM
An IT and enterprise service desk where AI coworkers work tickets alongside the human team.
- 7
Access Ops Manager
Identity and access governance that grants access on day one and revokes it when no longer needed.
- 8
A 2.2 GPA, above 81 of 178
That is against the other AI agents we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Atomicwork you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one.
Atomicwork at a glance
- Pricing
- Free trial, from $25,000 per year, billed annually
- Free plan
- No
- Free trial
- Free trial on request for the Professional plan
- Runs on
- Web
- Made by
- Atomicwork
- Category
- AI Agents
- Our grade
- 2.2 GPA, fair
The report card
Best for an AI-run IT help desk for mid-size companies
Atomicwork is an IT and employee service desk with AI coworkers that handle requests, access and asset records. Professional starts at $25,000 a year, is capped at 250 users and 500 devices, and extra AI coworkers add $499 a month each.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | $25,000 a year is about $2,083 a month for a plan capped at 250 users, against a category middle of $25. For one person the cost is the full $25,000. |
| Free plan and trial | C | A free trial is offered on request for Professional. Its length and card terms are not stated. |
| Features | B | Service desk, access management, a configuration database, analytics and AI coworkers, covering the job of a service desk. Credits are used up as the AI finishes jobs. |
| Ease of use | C | No store rating on record, and a service desk takes setup and a rollout. |
| Platforms and integrations | B | Web, with six integrations listed. No desktop or phone app. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Atomicwork is for
- Fits if you run IT for a few hundred staff and want AI to answer the tickets
- Works for teams that want the service desk and asset records in one place
Who it is not for
- Pricey if you are small: Professional starts at $25,000 a year
- Tight if you grow: Professional stops at 250 users and 500 managed devices
- Watch out: extra AI coworkers on Professional cost $499 each a month
- Watch out: the outcome-based option charges from $1 to $3 or more per outcome, with yearly minimums
- Not for you if you want a free plan, as only a trial on request is offered
Good to know
Good for
- IT teams modernizing a service desk with AI
- Companies that want HR and IT requests handled in Slack or Teams
Worth knowing
- Professional is capped at 250 end users and 500 managed devices; Business and Enterprise are priced by quote.
- Extra AI coworkers on Professional cost $499 per worker per month.
- The outcome-based option prices at $1 per knowledge outcome, $2 per access outcome and from $3 per service outcome, with yearly minimums.
- Credits are consumed as AI coworkers complete jobs, so cost depends on use.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$2,083.33
A month to start, paid by the year
Atomicwork is a paid product with a free trial, starting at $25,000 per year, billed annually.
A free trial is offered on request for Professional.
Professional
$25,000
per year, billed annually
Includes 25,000 credits and 2 AI coworkers; up to 250 end users, 500 devices and 50 apps.
Business
Custom
Flexible credits; adds 5 AI coworkers, up to 1,000 end users, 2,000 devices and 200 apps.
Enterprise
Custom
Custom contract with pre-negotiated terms, for global organizations with compliance needs.
Trying it first
Free trial on request for the Professional plan
Read from atomicwork.com on Nov 13, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
AI-native IT and enterprise service desk run by AI coworkers. Here is what it does, as its own site describes it, and what it covers: AI features, workflow automation, AI agents, help desk.
Service desk, access management, a configuration database, analytics and AI coworkers, covering the job of a service desk.
- Universal AI Coworker
- Handles employee requests in chat, voice, email and the portal, including access and software requests.
- Agentic ITSM and ESM
- An IT and enterprise service desk where AI coworkers work tickets alongside the human team.
- Access Ops Manager
- Identity and access governance that grants access on day one and revokes it when no longer needed.
- Modern CMDB
- A configuration database that gives both people and AI coworkers live IT context.
- Service analytics
- Reports on service delivery and the work AI coworkers complete.
Where it runs
- Web
What it works with
- ServiceNow
- Microsoft Teams
- Slack
- Okta
- Workday
- Jira Service Management
Atomicwork is made by Atomicwork.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
81/178
Other AI agents it is graded above
Atomicwork's GPA of 2.2 is higher than 81 of the 178 other AI agents we grade, and level with 41.
It stands best on features (B, above 133 of 178) and worst on value for money (D, above 0).
Its paid plans start at $2,083.33 a month when paid by the year, against a middle price of $25 for the category: 98 of the 98 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 9 tools score higher and cost less.
Each grade against the category
Every bar is all 179 AI agents we grade, cut by the letter each got. Atomicwork’s own letter is outlined.
- DValue for moneyAbove 0 of 178
- CFree plan and trialAbove 64 of 178
- BFeaturesAbove 133 of 178
- CEase of useAbove 36 of 178
- BPlatforms and integrationsAbove 47 of 178
Price against what you get
Each dot is one of 109 AI agents. Further left costs less; higher up scores better on features, ease of use and platforms. Atomicwork is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Atomicwork you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one.
It costs $25,000 a year.
What you could make
- Help desk: an app builder makes this well.
What you could not
- An AI agent, with the models and the safeguards behind it.
- Connections to other products, each kept working as those products change.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Atomicwork’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Leena AI, Aisera, Workativ, Rezolve.ai and Kore.ai
The 5 tools Atomicwork is most often weighed against, with where each one differs from it.
- 1.8GPA
Leena AI
Paid
AI assistants for HR, IT and finance help in large companies.
- Atomicwork also covers help desk.
- 1.6GPA
Aisera
Paid
AI service desk and IT operations agents for the enterprise.
- Aisera also covers chatbots.
- 1.6GPA
Workativ
From $349/mo
AI agents for HR and IT employee support in Slack and Teams.
- Workativ also covers employee records and chatbots.
- 1.8GPA
Rezolve.ai
Paid
Agentic AI service desk for IT, HR and finance teams.
- Rezolve.ai also covers AI support agent and chatbots.
- 1.6GPA
Kore.ai
Paid
Enterprise agent platform for service, work and process automation.
- Atomicwork also covers help desk.
- Kore.ai also covers AI search, AI support agent and chatbots.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
12
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Atomicwork free?
No, Atomicwork is a paid product, but you can try it first. Free trial on request for the Professional plan.
How much does Atomicwork cost?
Atomicwork lists 3 plans. Professional: $25,000 per year, billed annually.
What platforms does Atomicwork work on?
Atomicwork is available on Web.
Does Atomicwork have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Atomicwork is listed for Web.
Does Atomicwork have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Atomicwork is listed for Web.
Is Atomicwork open source?
Atomicwork is not described as open source on its own site, as read on Nov 13, 2026.
What does Atomicwork integrate with?
Atomicwork's listing names ServiceNow, Microsoft Teams, Slack, Okta, Workday and Jira Service Management.
Who makes Atomicwork?
Atomicwork is made by a company of the same name.
What are the alternatives to Atomicwork?
The closest alternatives to Atomicwork in our directory are Leena AI, Aisera, Workativ, Rezolve.ai and Kore.ai.
How does Atomicwork compare with other AI agents?
Atomicwork's GPA of 2.2 is higher than 81 of the 178 other AI agents we grade, and level with 41.
Is Atomicwork good value for money?
ToolGPA grades Atomicwork D for value for money. Its paid plans start at $2,083.33 a month when paid by the year, against a middle price of $25 for the category: 98 of the 98 others that charge start lower.
Could I make my own version of Atomicwork?
To replace Atomicwork you would be making an AI agent, with the models and the safeguards behind it.
Where this guide comes from
The prices, plans, platforms and features were read from Atomicwork’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Atomicwork's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Atomicwork. Prices change, so check atomicwork.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Atomicwork, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/atomicwork
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Atomicwork: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/atomicwork
Know someone choosing between AI agents?
Send them this guide: toolgpa.com/tools/atomicwork/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded AI agents after Atomicwork, each with an Insider's Guide of its own.
- AI Agents Insider's GuideEvery one of the 179 AI agents we grade, compared
- Genspark Insider's GuideAI workspace with an agent for research, slides, sheets and docs3.2 GPA
- Manus Insider's GuideGeneral AI agent for research, slides, websites and browser tasks3.2 GPA
- OpenClaw Insider's GuideOpen-source personal AI agent you run yourself and message in chat3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Atomicwork’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Atomicwork is a trademark of its owner, and this guide is not made, paid for or approved by Atomicwork. Prices and plans change: check atomicwork.com before you buy.