The BigChange Insider’s Guide
Everything we know about BigChange in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
BigChange
The Insider’s Guide
Job management and fleet tracking for UK field service firms
Every plan, grade, refund rule and rival among field service apps, read from BigChange’s own pages.
Made by BigChange · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from BigChange’s own pages, its app-store listings and our grades. Every fact in it is on BigChange’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.0
GPA, above 31 of the 87 other field service apps we grade
BigChange is a job management platform for field service businesses such as plumbing and heating, facilities management, drainage, fire and security, and equipment hire. It joins scheduling, quoting, invoicing, mobile worksheets and vehicle tracking in one system. It is headquartered in the UK, and its pricing page lists no prices.
To get you started, here are 7 things to know about BigChange, taken from its own pages and our grades.
The pricing page shows no prices and offers a demo, and rugged tablets and fuel cards are sold alongside the software.
- 1
Best for UK field firms that also track vehicles
BigChange combines job scheduling, a CRM, quotes, invoicing and fleet tracking, written for UK businesses.
- 2
It runs on Web
Web.
- 3
Job scheduling and CRM
Schedule jobs for the workforce and keep a view of each customer, site and contract, with call handling and sales opportunities in one place.
- 4
Quotes and invoicing
Customers can accept quotes online, invoices are raised from jobs, and invoices push to Xero. Integrated payments are also listed.
- 5
Fleet tracking and vehicle checks
Live fleet tracking, electronic walk-around checks and driver behavior reports such as speeding and harsh braking.
- 6
A 2.0 GPA, above 31 of 87
That is against the other field service apps we grade, on value, the free plan, features, ease of use and platforms.
- 7
Keep it
The plain part of BigChange you could make: job scheduling, quotes and estimates, invoicing and reports. What surrounds it you could not. The 4 things listed below take a company, not a weekend.
BigChange at a glance
- Pricing
- Paid
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web
- Made by
- BigChange, since 2013
- Category
- Field Service Software
- Our grade
- 2.0 GPA, fair
The report card
Best for UK field firms that also track vehicles
BigChange combines job scheduling, a CRM, quotes, invoicing and fleet tracking, written for UK businesses. The pricing page shows no prices and offers a demo, and rugged tablets and fuel cards are sold alongside the software.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | The pricing page publishes no prices and offers a demo. |
| Free plan and trial | F | No free plan and no trial on the listing. |
| Features | B | Scheduling, CRM, quotes, invoicing, fleet tracking, worksheets and a customer portal cover the job. |
| Ease of use | C | No store rating on record. Engineers' worksheets and customer records need setting up. |
| Platforms and integrations | B | Web with a digital job app for engineers, plus Xero, Sage and Microsoft Word. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who BigChange is for
- Fits if you run a UK field service firm with vans to track
- Works for teams that want jobs, quotes and fleet in one system
Who it is not for
- Not for you if you are outside the UK, as the pages are written for UK businesses
- Watch out: no price is published, only a demo
- Watch out: hardware like tablets and fuel cards is sold on top
- Skip it if you want to try it first, since no trial is listed
Good to know
Good for
- UK service and maintenance firms that also run a vehicle fleet
- Contractors who want quoting, jobs and invoicing in one system
Worth knowing
- The pricing page publishes no prices; it offers a demo instead.
- The vendor is based in Leeds, UK, and its pages are written for UK businesses.
- Hardware such as rugged tablets, smartphones and fuel cards is sold alongside the software.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
BigChange's current pricing could not be confirmed from its own site.
The pricing page publishes no prices and offers a demo.
We could not confirm BigChange’s current prices from its own site, so this guide lists no plans. bigchange.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Job management and fleet tracking for UK field service firms. Here is what it does, as its own site describes it, and what it covers: public API, AI features, invoicing, reports, time clock, job scheduling, quotes and estimates.
Scheduling, CRM, quotes, invoicing, fleet tracking, worksheets and a customer portal cover the job.
- Job scheduling and CRM
- Schedule jobs for the workforce and keep a view of each customer, site and contract, with call handling and sales opportunities in one place.
- Quotes and invoicing
- Customers can accept quotes online, invoices are raised from jobs, and invoices push to Xero. Integrated payments are also listed.
- Fleet tracking and vehicle checks
- Live fleet tracking, electronic walk-around checks and driver behavior reports such as speeding and harsh braking.
- Digital worksheets and proof of service
- Engineers get jobs digitally with job histories, step-by-step worksheets, risk assessments, photos and signatures.
- Customer portal and reminders
- Customers can request jobs and download job cards, and receive ETAs, booking confirmations and service reminders.
- AI office assistant
- Turns emails and photos into draft jobs, customers and quotes for the office team to approve.
Where it runs
- Web
What it works with
- Xero
- Sage
- Microsoft Word
BigChange is made by BigChange, and has been around since 2013.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
31/87
Other field service apps it is graded above
BigChange's GPA of 2.0 is higher than 31 of the 87 other field service apps we grade, and level with 23.
It stands best on features (B, above 55 of 87) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 88 field service apps we grade, cut by the letter each got. BigChange’s own letter is outlined.
- CValue for moneyAbove 16 of 87
- FFree plan and trialAbove 0 of 87
- BFeaturesAbove 55 of 87
- CEase of useAbove 1 of 87
- BPlatforms and integrationsAbove 7 of 87
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of BigChange you could make: job scheduling, quotes and estimates, invoicing and reports. What surrounds it you could not. The 4 things listed below take a company, not a weekend.
What you could make
- Job scheduling, quotes and estimates, invoicing and reports: an app builder makes these well.
What you could not
- Clocking in from a phone, checked against where and when.
- It plugs into other products, Xero, Sage and Microsoft Word among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. BigChange’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Commusoft, Joblogic, ServiceTitan and FieldEdge
The 4 tools BigChange is most often weighed against, with where each one differs from it.
- 1.8GPA
Commusoft
Paid
Job management software for trades businesses with 6 or more staff.
- Only Commusoft lists iOS and Android apps.
- BigChange also covers reports and time clock.
- Commusoft also covers forms and inventory.
- 2.4GPA
Joblogic
Free trial · from £49/mo
Job management and compliance software for UK service contractors.
- Only Joblogic lists iOS and Android apps.
- BigChange also covers reports and time clock.
- Joblogic also covers workflow automation and inventory.
- 1.8GPA
ServiceTitan
Paid
Field service platform for residential and commercial trades.
- Only ServiceTitan lists iOS and Android apps.
- BigChange also covers time clock.
- ServiceTitan also covers call tracking.
- 1.8GPA
FieldEdge
Paid
Field service software for HVAC, plumbing and electrical contractors.
- BigChange also covers time clock.
- FieldEdge also covers time tracking and business texting.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
11
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is BigChange free?
No. BigChange is a paid product.
What platforms does BigChange work on?
BigChange is available on Web.
Does BigChange have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. BigChange is listed for Web.
Does BigChange have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. BigChange is listed for Web.
Is BigChange open source?
BigChange is not described as open source on its own site, as read on Nov 13, 2026.
Does BigChange have an API?
Yes. BigChange offers a public API, according to its own site.
What does BigChange integrate with?
BigChange's listing names Xero, Sage and Microsoft Word. A listing names up to eight integrations, so it may connect to more.
Who makes BigChange?
BigChange is made by a company of the same name. It dates from 2013.
What are the alternatives to BigChange?
The closest alternatives to BigChange in our directory are Commusoft, Joblogic, ServiceTitan and FieldEdge.
How does BigChange compare with other field service apps?
BigChange's GPA of 2.0 is higher than 31 of the 87 other field service apps we grade, and level with 23.
Could I make my own version of BigChange?
The plain part of BigChange you could make: job scheduling, quotes and estimates, invoicing and reports.
Where this guide comes from
The prices, plans, platforms and features were read from BigChange’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from BigChange's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by BigChange. Prices change, so check bigchange.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- BigChange, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/bigchange
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "BigChange: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/bigchange
Know someone choosing between field service apps?
Send them this guide: toolgpa.com/tools/bigchange/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded field service apps after BigChange, each with an Insider's Guide of its own.
- Field Service Software Insider's GuideEvery one of the 88 field service apps we grade, compared
- ServiceM8 Insider's GuideJob management for trades, priced by jobs a month, not users3.4 GPA
- Jobber Insider's GuideQuotes, scheduling and payments for home service businesses2.8 GPA
- Contractor Foreman Insider's GuideConstruction management for contractors, priced by team size2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what BigChange’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. BigChange is a trademark of its owner, and this guide is not made, paid for or approved by BigChange. Prices and plans change: check bigchange.com before you buy.