The Checkbox Survey Insider’s Guide
Everything we know about Checkbox Survey in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Checkbox Survey
The Insider’s Guide
Survey software for the cloud or your own servers
Every plan, grade, refund rule and rival among form and survey tools, read from Checkbox Survey’s own pages.
Made by Checkbox Technology · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Checkbox Survey’s own pages, its app-store listings and our grades. Every fact in it is on Checkbox Survey’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.0
GPA, above 4 of the 60 other form and survey tools we grade
Checkbox is survey software sold as cloud plans and as an on-premises install that runs on the customer's own servers. Plans are sized by responses per year and number of users. Cloud data can be hosted in the US, Canada, Australia or the EU, and higher plans add an API, webhooks and SSO.
To get you started, here are 9 things to know about Checkbox Survey, taken from its own pages and our grades.
A survey builder in the browser, with reports to set up yourself.
- 1
Best for surveys in the cloud or on your own servers
Checkbox is survey software that runs in the cloud or on your own servers, with email, SMS and WhatsApp invitations.
- 2
Paid plans start at $20 a month
As its pricing page puts it: $20 per month for 1 user, billed annually ($30 billed monthly).
- 3
You can try it first
14-day free trial
- 4
It runs on Web
Web.
- 5
Survey builder
All question types, advanced survey logic and custom branding are on every cloud plan, including the smallest.
- 6
Email, SMS and WhatsApp invitations
Email invitations come with each plan; SMS and WhatsApp invitations are an add-on from the Business plan.
- 7
Reports and dashboards
A standard report with charts is generated for each survey, and dashboards can combine charts from several surveys with filters. Exports go to CSV or SAV.
- 8
A 2.0 GPA, above 4 of 60
That is against the other form and survey tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Your call
A form at its plainest is questions, a button and a table of answers.
Checkbox Survey at a glance
- Pricing
- Free trial, from $20 per month for 1 user, billed annually ($30 billed monthly)
- Free plan
- No
- Free trial
- 14-day free trial
- Runs on
- Web
- Made by
- Checkbox Technology, since 2002
- Category
- Forms & Surveys
- Our grade
- 2.0 GPA, fair
The report card
Best for surveys in the cloud or on your own servers
Checkbox is survey software that runs in the cloud or on your own servers, with email, SMS and WhatsApp invitations. Solo is $20 a month for one user, but the REST API, webhooks and a custom subdomain need Business at $1,800 a year, and there is no free plan.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Solo is $20 a month billed yearly, right at the middle of the category. Team is $83.33 a month for 5 users, about $17 each. |
| Free plan and trial | C | 14-day free trial and no free plan. The listing does not say whether a card is needed. |
| Features | C | Survey builder, three invitation channels, dashboards and an on-premises option cover the job. The API, webhooks and custom subdomain are held back for Business. |
| Ease of use | C | No store rating on record. A survey builder in the browser, with reports to set up yourself. |
| Platforms and integrations | C | Web only, with an on-premises version for IT teams. The listing names no ready-made integrations. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Checkbox Survey is for
- Fits if your IT team insists on surveys running on your own servers
- Works for small teams sending surveys by email, SMS or WhatsApp
Who it is not for
- Skip it if you need a free plan, because it has only a 14-day trial
- Watch out: the REST API, webhooks and custom subdomain start on Business at $1,800 a year, and SSO is Enterprise only
- Tight if you collect a lot, as plans cap responses at 120,000, 300,000 and 1,000,000 a year
- Pricey if you add users, since extra seats cost extra and Business bills yearly only
Good to know
Good for
- Organizations that must keep survey data on their own servers
- Healthcare, government and finance teams with regional hosting rules
- Freelancers and small teams that need logic and branding without per-response fees
Worth knowing
- Plans are limited by responses per year (120,000, 300,000 and 1,000,000) and by user count.
- Business is sold on yearly billing only; additional users are available for a fee.
- The REST API, webhooks and custom subdomain start on Business, and SSO is Enterprise only.
- The Team price is the page's own yearly figure of $83.33 a month; the page's script may round it on screen.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$20
A month to start
Checkbox Survey is a paid product with a free trial, starting at $20 per month for 1 user, billed annually ($30 billed monthly).
The listing does not say whether a card is needed.
Solo
$20
per month, 1 user, billed annually ($30 billed monthly)
120,000 responses a year for individuals and freelancers. All question types, advanced logic, email invitations and custom branding.
Team
$83.33
per month, 5 users, billed annually ($100 billed monthly)
300,000 responses a year for up to 5 users, with the same features as Solo.
Business
$1,800
per year, 5 users, billed annually
1,000,000 responses a year, 24-hour priority support, public REST API, webhooks and a custom subdomain. Extra users cost more.
Enterprise
Custom
Unlimited responses, SAML SSO, custom domain, audit logs, a dedicated account manager and custom SLA, BAA or DPA agreements.
On-Premises
Custom
Everything in Enterprise, deployed on your own servers, with Active Directory or LDAP sign-in and implementation support.
Trying it first
14-day free trial
Read from checkbox.com on Nov 12, 2026.
Ways to pay less
Annual discount
Save up to 33% with annual billing
The pricing page has an annual toggle labelled as saving up to 33% against monthly billing on Solo and Team.
Stated on checkbox.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Survey software for the cloud or your own servers. Here is what it does, as its own site describes it, and what it covers: self-hostable, public API, forms, surveys, reports.
Survey builder, three invitation channels, dashboards and an on-premises option cover the job.
- Survey builder
- All question types, advanced survey logic and custom branding are on every cloud plan, including the smallest.
- Email, SMS and WhatsApp invitations
- Email invitations come with each plan; SMS and WhatsApp invitations are an add-on from the Business plan.
- Reports and dashboards
- A standard report with charts is generated for each survey, and dashboards can combine charts from several surveys with filters. Exports go to CSV or SAV.
- Flexible hosting
- Cloud surveys can be hosted in the US, Canada, Australia or the EU, or the whole product can be installed on-premises.
- API and webhooks
- The public REST API and webhooks, which connect surveys to CRM and marketing systems, start on the Business plan.
- Business plan controls
- Business adds custom data retention policies and a custom subdomain, and Enterprise adds SAML SSO, a custom domain and full audit logs.
Where it runs
- Web
What it works with
Its own pages name no integrations.
Checkbox Survey is made by Checkbox Technology, and has been around since 2002.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
4/60
Other form and survey tools it is graded above
Checkbox Survey's GPA of 2.0 is higher than 4 of the 60 other form and survey tools we grade, and level with 8.
Its paid plans start at $20 a month, against a middle price of $19.50 for the category: 26 of the 51 others that charge start lower.
On features, ease of use and platforms it scores 2.0 out of 4. 23 tools score higher and cost less.
Each grade against the category
Every bar is all 61 form and survey tools we grade, cut by the letter each got. Checkbox Survey’s own letter is outlined.
- CValue for moneyAbove 12 of 60
- CFree plan and trialAbove 4 of 60
- CFeaturesAbove 0 of 60
- CEase of useAbove 3 of 60
- CPlatforms and integrationsAbove 0 of 60
Price against what you get
Each dot is one of 53 form and survey tools. Further left costs less; higher up scores better on features, ease of use and platforms. Checkbox Survey is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Your call
A form at its plainest is questions, a button and a table of answers.
You could make the core of Checkbox Survey for yourself: surveys, forms and reports. What you would give up is listed below. Whether that is worth the price is your call. It costs $240 a year.
What you could make
- Surveys, forms and reports: an app builder makes these well.
- It runs in a browser, which is where something home-made would run too.
What you could not
- An API that other software can build on.
- What a company asks for before it lets staff use something: single sign-on and audit logs.
What this rests on. Checkbox Survey’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
LimeSurvey, Qualtrics, QuestionPro, Alchemer and SurveyMonkey
The 5 tools Checkbox Survey is most often weighed against, with where each one differs from it.
- 2.4GPA
LimeSurvey
Free plan · from $39/mo
Open-source survey tool, hosted in the cloud or self-hosted.
- LimeSurvey has a free plan. Checkbox Survey does not, though it has a free trial.
- LimeSurvey is open source, according to its own site.
- LimeSurvey also covers templates.
- 2.2GPA
Qualtrics
Free plan · from $420/mo
Survey and experience research platform with a free account.
- Qualtrics has a free plan. Checkbox Survey does not, though it has a free trial.
- Checkbox Survey is self-hostable, according to its own site.
- Qualtrics also covers dashboards.
- 2.4GPA
QuestionPro
Free plan · from $99/mo
Survey and market research platform with a free plan.
- QuestionPro has a free plan. Checkbox Survey does not, though it has a free trial.
- Only QuestionPro lists iOS and Android apps.
- Checkbox Survey is self-hostable, according to its own site.
- 2.4GPA
Alchemer
Free plan · from $315/yr
Survey platform with advanced logic and market research questions.
- Alchemer has a free plan. Checkbox Survey does not, though it has a free trial.
- Checkbox Survey is self-hostable, according to its own site.
- Checkbox Survey also covers forms.
- 2.4GPA
SurveyMonkey
Free plan · from $39/mo
Online survey and form platform with built-in analysis tools.
- SurveyMonkey has a free plan. Checkbox Survey does not, though it has a free trial.
- Only SurveyMonkey lists iOS and Android apps.
- Checkbox Survey is self-hostable, according to its own site.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Checkbox Survey free?
No, Checkbox Survey is a paid product, but you can try it first. 14-day free trial.
How much does Checkbox Survey cost?
Checkbox Survey lists 5 plans. Solo: $20 per month, 1 user, billed annually ($30 billed monthly).
What platforms does Checkbox Survey work on?
Checkbox Survey is available on Web.
Does Checkbox Survey offer any discounts?
Checkbox Survey publicly lists the following: Save up to 33% with annual billing.
Does Checkbox Survey have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Checkbox Survey is listed for Web.
Does Checkbox Survey have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Checkbox Survey is listed for Web.
Is Checkbox Survey open source?
Checkbox Survey is not described as open source on its own site, as read on Nov 12, 2026.
Can Checkbox Survey be self-hosted?
Yes. Checkbox Survey's own site says it can be run on a server of your own.
Does Checkbox Survey have an API?
Yes. Checkbox Survey offers a public API, according to its own site.
Who makes Checkbox Survey?
Checkbox Survey is made by Checkbox Technology. It dates from 2002.
What are the alternatives to Checkbox Survey?
The closest alternatives to Checkbox Survey in our directory are LimeSurvey, Qualtrics, QuestionPro, Alchemer and SurveyMonkey.
How does Checkbox Survey compare with other form and survey tools?
Checkbox Survey's GPA of 2.0 is higher than 4 of the 60 other form and survey tools we grade, and level with 8.
Is Checkbox Survey good value for money?
ToolGPA grades Checkbox Survey C for value for money. On features, ease of use and platforms it scores 2.0 out of 4.
Could I make my own version of Checkbox Survey?
A form at its plainest is questions, a button and a table of answers. You could make the core of Checkbox Survey for yourself: surveys, forms and reports.
Where this guide comes from
The prices, plans, platforms and features were read from Checkbox Survey’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Checkbox's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Checkbox Technology. Prices change, so check checkbox.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Checkbox Survey, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/checkbox-survey
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Checkbox Survey: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/checkbox-survey
Know someone choosing between form and survey tools?
Send them this guide: toolgpa.com/tools/checkbox-survey/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded form and survey tools after Checkbox Survey, each with an Insider's Guide of its own.
- Forms & Surveys Insider's GuideEvery one of the 61 form and survey tools we grade, compared
- Google Forms Insider's GuideForm, survey and quiz builder that comes with a Google Account3.2 GPA
- Jotform Insider's GuideNo-code form builder with payments, e-signatures and workflows3.0 GPA
- Fillout Insider's GuideForm builder with unlimited seats, payments and scheduling2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Checkbox Survey’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Checkbox Survey is a trademark of its owner, and this guide is not made, paid for or approved by Checkbox Technology. Prices and plans change: check checkbox.com before you buy.