The Decisions Insider’s Guide
Everything we know about Decisions in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Decisions
The Insider’s Guide
Rules engine and process orchestration platform for enterprises
Every plan, grade, refund rule and rival among automation tools, read from Decisions’s own pages.
Made by Decisions · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Decisions’s own pages, its app-store listings and our grades. Every fact in it is on Decisions’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.8
GPA, above 10 of the 134 other automation tools we grade
Decisions is a platform that combines a business rules engine, workflow automation and AI agent orchestration on one visual canvas. The vendor positions it as a layer that adds rules, approvals and governance around existing core systems. It is sold to organizations in insurance, financial services, healthcare, education, manufacturing and the public sector, with no published prices.
To get you started, here are 7 things to know about Decisions, taken from its own pages and our grades.
The pricing page offers a demo and no figures, and it is not aimed at small teams.
- 1
Best for a rules engine for insurers and banks
Decisions is a rules engine and process platform for large enterprises, with workflow and AI agent orchestration.
- 2
It runs on Web
Web.
- 3
Enterprise rules engine
Design, test and automate business rules on a visual canvas; the vendor says rules drive every workflow step.
- 4
Process automation
Workflow orchestration across systems, covering long-running processes, approvals and exceptions.
- 5
Agentic orchestration
Visual tools to design actions for first-party and third-party AI agents, with a rules engine to govern their decisions.
- 6
A 1.8 GPA, above 10 of 134
That is against the other automation tools we grade, on value, the free plan, features, ease of use and platforms.
- 7
Keep it
To replace Decisions you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
Decisions at a glance
- Pricing
- Paid
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web
- Made by
- Decisions
- Category
- Automation
- Our grade
- 1.8 GPA, weak
The report card
Best for a rules engine for insurers and banks
Decisions is a rules engine and process platform for large enterprises, with workflow and AI agent orchestration. The pricing page offers a demo and no figures, and it is not aimed at small teams.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No price is published; the pricing page only offers a demo. |
| Free plan and trial | F | No free plan and no trial is listed anywhere on record. |
| Features | B | Rules engine, process automation, agent orchestration and process intelligence. The listing shows no gap in the core work, though deployment options were not confirmed. |
| Ease of use | C | No store rating on record. Business and IT staff design rules and flows together, which takes setup. |
| Platforms and integrations | C | Web only on record, and the listing names no integrations. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Decisions is for
- Fits if you are an insurer or bank that changes rating and approval rules often
- Works for enterprise IT teams that want governance around AI agents and legacy systems
Who it is not for
- Skip it if you want to see a price first, since only a demo is offered
- Not for you if you are a small team, because it is built for complex enterprise operations
- Watch out: no free plan or trial is listed, and which deployment options exist was not confirmed
Good to know
Good for
- Insurers and banks that need to update rules and rating logic often
- IT teams adding governance around AI agents and legacy systems
- Enterprises where business and IT staff share one visual design tool
Worth knowing
- No prices are published; the pricing page only offers a demo.
- It is aimed at complex enterprise operations rather than small teams.
- Platform detail pages on the vendor's site were thin, so supported deployment options were not confirmed.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Decisions's current pricing could not be confirmed from its own site.
No price is published; the pricing page only offers a demo.
We could not confirm Decisions’s current prices from its own site, so this guide lists no plans. decisions.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Rules engine and process orchestration platform for enterprises. Here is what it does, as its own site describes it, and what it covers: public API, AI features, workflow automation, AI agents, no-code.
Rules engine, process automation, agent orchestration and process intelligence.
- Enterprise rules engine
- Design, test and automate business rules on a visual canvas; the vendor says rules drive every workflow step.
- Process automation
- Workflow orchestration across systems, covering long-running processes, approvals and exceptions.
- Agentic orchestration
- Visual tools to design actions for first-party and third-party AI agents, with a rules engine to govern their decisions.
- Process intelligence
- Visibility into operations and into what AI-driven steps did, for accountability.
- Industry use cases
- Published examples for insurance rating and quoting, subrogation prediction, financial services, higher education and healthcare.
- Integrations
- A dedicated integrations area for connecting the platform to existing enterprise systems.
Where it runs
- Web
What it works with
Its own pages name no integrations.
Decisions is made by Decisions.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
10/134
Other automation tools it is graded above
Decisions's GPA of 1.8 is higher than 10 of the 134 other automation tools we grade, and level with 15.
It stands best on features (B, above 86 of 134) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 135 automation tools we grade, cut by the letter each got. Decisions’s own letter is outlined.
- CValue for moneyAbove 22 of 134
- FFree plan and trialAbove 0 of 134
- BFeaturesAbove 86 of 134
- CEase of useAbove 27 of 134
- CPlatforms and integrationsAbove 8 of 134
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Decisions you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 109 of the 134 other automation tools grade higher.
What you could not
- Connections to other products, each kept working as those products change.
- A builder that other people can use without writing code.
- An AI agent, with the models and the safeguards behind it.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Decisions’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Camunda, Appian, Pega, Flowable and Nintex
The 5 tools Decisions is most often weighed against, with where each one differs from it.
- 2.2GPA
Camunda
Free plan
BPMN process orchestration, self-hosted or as a cloud service.
- Camunda has a free plan. Decisions does not.
- Camunda is self-hostable, according to its own site.
- Decisions also covers no-code.
- 2.0GPA
Appian
Free plan
Low-code process automation platform for large enterprises.
- Appian has a free plan. Decisions does not.
- Appian also covers app builder and case management.
- 2.0GPA
Pega
Free trial
Enterprise workflow, decisioning and AI agent platform.
- Pega also covers case management.
- 2.0GPA
Flowable
Paid
Case and process platform with governed AI agents, on open standards.
- Flowable is open source, according to its own site.
- Decisions also covers no-code.
- Flowable also covers diagrams and case management.
- 2.4GPA
Nintex
Free trial
Workflow, process and document automation platform.
- Decisions also covers AI agents and no-code.
- Nintex also covers documents and forms.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
10
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Decisions free?
No. Decisions is a paid product.
What platforms does Decisions work on?
Decisions is available on Web.
Does Decisions have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Decisions is listed for Web.
Does Decisions have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Decisions is listed for Web.
Is Decisions open source?
Decisions is not described as open source on its own site, as read on Nov 13, 2026.
Does Decisions have an API?
Yes. Decisions offers a public API, according to its own site.
Who makes Decisions?
Decisions is made by a company of the same name.
What are the alternatives to Decisions?
The closest alternatives to Decisions in our directory are Camunda, Appian, Pega, Flowable and Nintex.
How does Decisions compare with other automation tools?
Decisions's GPA of 1.8 is higher than 10 of the 134 other automation tools we grade, and level with 15.
Could I make my own version of Decisions?
To replace Decisions you would be making connections to other products, each kept working as those products change.
Where this guide comes from
The prices, plans, platforms and features were read from Decisions’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Decisions's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Decisions. Prices change, so check decisions.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Decisions, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/decisions
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Decisions: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/decisions
Know someone choosing between automation tools?
Send them this guide: toolgpa.com/tools/decisions/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded automation tools after Decisions, each with an Insider's Guide of its own.
- Automation Insider's GuideEvery one of the 135 automation tools we grade, compared
- Knime Insider's GuideOpen-source visual workflows for data analysis and automation3.2 GPA
- IFTTT Insider's GuideSimple trigger-and-action automations for apps and smart devices3.0 GPA
- Node-RED Insider's GuideOpen-source, flow-based programming tool for event-driven apps3.0 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Decisions’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Decisions is a trademark of its owner, and this guide is not made, paid for or approved by Decisions. Prices and plans change: check decisions.com before you buy.