The Dropbox Fax Insider’s Guide
Everything we know about Dropbox Fax in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Dropbox Fax
The Insider’s Guide
Browser and email fax from Dropbox, formerly HelloFax
Every plan, grade, refund rule and rival among online fax services, read from Dropbox Fax’s own pages.
Made by Dropbox, Inc. · checked Oct 23, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Dropbox Fax’s own pages, its app-store listings and our grades. Every fact in it is on Dropbox Fax’s page too, where it is kept up to date. Checked Oct 23, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.4
GPA, above 5 of the 10 other online fax services we grade
Dropbox Fax, formerly HelloFax, is an online fax service from Dropbox in the Dropbox Sign family. Faxes are sent from a browser or by email, files can come from Dropbox, Google Drive, Box or OneDrive, and you can add text and a signature before sending. Paid plans add a fax number for receiving, shared by a team that draws on one monthly page pool.
To get you started, here are 9 things to know about Dropbox Fax, taken from its own pages and our grades.
You upload a file in the browser, type the fax number and send, on a free account with no card.
- 1
Best for faxing files kept in Dropbox, Drive or Box
Dropbox Fax, once HelloFax, sends faxes from a browser or email and pulls files from Dropbox, Google Drive, Box or OneDrive, with text and a signature added first.
- 2
Paid plans start at $8.33 a month
As its pricing page puts it: $8.33 per month for 300 pages, billed yearly ($9.99 billed monthly).
- 3
You can try it first
Free account with 5 pages to send, plus up to 20 more for sharing or quick tasks; no card required
- 4
It runs on Web
Web.
- 5
Fax from the browser or email
Upload a file and enter a fax number in the browser, or email the document to the number at fax.dropbox.com. Email to fax needs a paid plan.
- 6
Edit and sign before sending
Add text fields and your signature to a document online before it goes out, on every plan including the free account.
- 7
Cloud storage connections
Pick files from Dropbox, Google Drive, Box or OneDrive, and save copies of sent and received faxes back to them.
- 8
A 2.4 GPA, above 5 of 10
That is against the other online fax services we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Dropbox Fax you would be making fax numbers connected to the phone network. That is not a weekend's work, with an AI app builder or without one.
Dropbox Fax at a glance
- Pricing
- Free trial, from $8.33 per month for 300 pages, billed yearly ($9.99 billed monthly)
- Free plan
- No
- Free trial
- Free account with 5 pages to send, plus up to 20 more for sharing or quick tasks; no card required
- Runs on
- Web
- Made by
- Dropbox, Inc.
- Category
- Online Fax
- Our grade
- 2.4 GPA, fair
The report card
Best for faxing files kept in Dropbox, Drive or Box
Dropbox Fax, once HelloFax, sends faxes from a browser or email and pulls files from Dropbox, Google Drive, Box or OneDrive, with text and a signature added first. The free account only sends 5 pages, paid plans start at $8.33 a month billed yearly, there are no apps, and HIPAA and SSO need a sales-led tier.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Home Office is $8.33 a month billed yearly ($9.99 monthly) for a number, 300 pages and five senders, between this category's cheapest quarter and its middle. The first month is $2.50 on monthly billing. |
| Free plan and trial | C | A free account with no card sends 5 pages, plus up to 20 more for sharing or quick tasks, then $0.99 a fax. It can't receive, as a number needs a paid plan. |
| Features | C | Browser and email faxing, editing and signing before sending, cloud storage links, a shared page pool and an API. The gaps: HIPAA, SOC 2 and SSO are only on a sales-led tier, and numbers come from the US, UK and Canada only. |
| Ease of use | B | No store rating on record. You upload a file in the browser, type the fax number and send, on a free account with no card. |
| Platforms and integrations | B | Web only, but it connects to Dropbox, Google Drive, Box and OneDrive, with a fax API and SDKs. No phone or desktop apps, and Salesforce is on the sales-led tier. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Dropbox Fax is for
- Fits if you send a handful of faxes a year from a browser
- Works for small offices that want five to twenty people on one number and page pool
Who it is not for
- Skip it if you want to receive faxes free, as the free account only sends
- Not for you if you need HIPAA, SOC 2 or SSO, which are on a sales-led tier, not the plans you buy online
- Tight if you need to port a number, which takes Professional at $16.66 a month billed yearly and works in the US and Canada only
- Watch out: there are no phone or desktop apps, and email to fax needs a paid plan
- Watch out: extra pages are 5 cents each, sent or received, porting may carry a one-time fee, and international rates vary
Good to know
Good for
- People who send a handful of faxes a year from a browser
- Dropbox, Google Drive and Box users faxing stored documents
- Small offices sharing one fax number and page pool
Worth knowing
- Receiving faxes needs a paid plan; the free account only sends, at $0.99 per fax of up to 10 pages once its free pages run out.
- Pages over a paid plan's allowance cost 5 cents each, sent or received, and international rates vary.
- Porting an existing number needs Professional or Small Business and is offered in the US and Canada; a one-time fee may apply.
- HIPAA and SOC 2, SSO and the Salesforce integration are listed for a sales-led tier, not the self-serve plans.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$8.33
A month to start
Dropbox Fax is a paid product with a free trial, starting at $8.33 per month for 300 pages, billed yearly ($9.99 billed monthly).
It can't receive, as a number needs a paid plan.
Home Office
$8.33
per month for 300 pages, billed yearly ($9.99 billed monthly)
Five senders, a fax number for receiving, email to fax and multiple recipients. $99.99 a year on yearly billing.
Professional
$16.66
per month for 500 pages, billed yearly ($19.99 billed monthly)
Ten senders and fax number porting. $199.99 a year on yearly billing.
Small Business
$33.33
per month for 1,000 pages, billed yearly ($39.99 billed monthly)
Twenty senders and fax number porting. $399.99 a year on yearly billing; above 1,000 pages a month, contact sales.
Trying it first
Free account with 5 pages to send, plus up to 20 more for sharing or quick tasks; no card required
Read from app.fax.dropbox.com on Oct 23, 2026.
Ways to pay less
Annual discount
About 17% off with yearly billing
Dropbox Fax's pricing page lists Home Office at $99.99 a year against $9.99 a month, and Professional at $199.99 against $19.99.
Stated on app.fax.dropbox.comOther savings
First month for a quarter of the price
The pricing page shows Home Office at $2.50 for the first month, then $9.99 a month; Professional's first month is $5 and Small Business's $10.
Stated on app.fax.dropbox.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Browser and email fax from Dropbox, formerly HelloFax. Here is what it does, as its own site describes it, and what it covers: public API, online fax.
Browser and email faxing, editing and signing before sending, cloud storage links, a shared page pool and an API.
- Fax from the browser or email
- Upload a file and enter a fax number in the browser, or email the document to the number at fax.dropbox.com. Email to fax needs a paid plan.
- Edit and sign before sending
- Add text fields and your signature to a document online before it goes out, on every plan including the free account.
- Cloud storage connections
- Pick files from Dropbox, Google Drive, Box or OneDrive, and save copies of sent and received faxes back to them.
- Receive as PDF by email
- Paid plans include a fax number in the US, UK or Canada; incoming faxes arrive in your inbox as PDFs.
- Shared team page pool
- Add teammates to one plan and they share its monthly pages and number, or buy extra numbers and assign them.
- Fax API
- Dropbox offers a Dropbox Fax API and SDKs for developers who want to send faxes from their own software.
Where it runs
- Web
What it works with
- Dropbox
- Google Drive
- Box
- OneDrive
- Salesforce
Dropbox Fax is made by Dropbox, Inc.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
5/10
Other online fax services it is graded above
Dropbox Fax's GPA of 2.4 is higher than 5 of the 10 other online fax services we grade, and level with 2.
It stands best on ease of use (B, above 3 of 10) and worst on features (C, above 0).
Its paid plans start at $8.33 a month, against a middle price of $9.15 for the category: 4 of the 9 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 2 tools score higher and cost less.
Each grade against the category
Every bar is all 11 online fax services we grade, cut by the letter each got. Dropbox Fax’s own letter is outlined.
- CValue for moneyAbove 2 of 10
- CFree plan and trialAbove 5 of 10
- CFeaturesAbove 0 of 10
- BEase of useAbove 3 of 10
- BPlatforms and integrationsAbove 1 of 10
Price against what you get
Each dot is one of 10 online fax services. Further left costs less; higher up scores better on features, ease of use and platforms. Dropbox Fax is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Dropbox Fax you would be making fax numbers connected to the phone network. That is not a weekend's work, with an AI app builder or without one.
It costs $99.96 a year.
What you could not
- Fax numbers connected to the phone network.
- It plugs into other products, Dropbox, Google Drive and Box among them, and has an API.
What this rests on. Dropbox Fax’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Fax.Plus, eFax, FaxBurner, CocoFax and iFax
The 5 tools Dropbox Fax is most often weighed against, with where each one differs from it.
- 3.0GPA
Fax.Plus
Free trial · from $6.99/mo
Online fax by web, email, desktop and mobile apps, priced by pages.
- Only Fax.Plus lists macOS, Windows, iOS and Android apps.
- 2.8GPA
eFax
Free trial · from $15.83/mo
Online fax by email, web and apps, with personal and business plans.
- Only eFax lists Windows, iOS and Android apps.
- 2.4GPA
FaxBurner
Free plan · from $14.95/mo
iPhone fax app and email-to-fax service with a free temporary number.
- FaxBurner has a free plan. Dropbox Fax does not, though it has a free trial.
- Only FaxBurner lists an iOS app.
- FaxBurner also covers pDF editing.
- 2.4GPA
CocoFax
Free trial · from $4.99/mo
Online fax from the web, email, Google and Microsoft apps.
- Only CocoFax lists Windows, macOS and Android apps.
- Only CocoFax lists a browser extension.
- 2.6GPA
iFax
Free trial · from $12.49/mo
Online fax apps and fax API, with HIPAA plans and AI fax reading.
- Only iFax lists macOS, Windows, iOS and Android apps.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Dropbox Fax free?
No, Dropbox Fax is a paid product, but you can try it first. Free account with 5 pages to send, plus up to 20 more for sharing or quick tasks; no card required.
How much does Dropbox Fax cost?
Dropbox Fax lists 3 plans. Home Office: $8.33 per month for 300 pages, billed yearly ($9.99 billed monthly).
What platforms does Dropbox Fax work on?
Dropbox Fax is available on Web.
Does Dropbox Fax offer any discounts?
Dropbox Fax publicly lists the following: About 17% off with yearly billing; First month for a quarter of the price.
Does Dropbox Fax have an Android app?
No Android app was listed when its pages were read on Oct 23, 2026. Dropbox Fax is listed for Web.
Does Dropbox Fax have an iPhone app?
No iPhone app was listed when its pages were read on Oct 23, 2026. Dropbox Fax is listed for Web.
Is Dropbox Fax open source?
Dropbox Fax is not described as open source on its own site, as read on Oct 23, 2026.
Does Dropbox Fax have an API?
Yes. Dropbox Fax offers a public API, according to its own site.
What does Dropbox Fax integrate with?
Dropbox Fax's listing names Dropbox, Google Drive, Box, OneDrive and Salesforce.
Who makes Dropbox Fax?
Dropbox Fax is made by Dropbox, Inc.
What are the alternatives to Dropbox Fax?
The closest alternatives to Dropbox Fax in our directory are Fax.Plus, eFax, FaxBurner, CocoFax and iFax.
How does Dropbox Fax compare with other online fax services?
Dropbox Fax's GPA of 2.4 is higher than 5 of the 10 other online fax services we grade, and level with 2.
Is Dropbox Fax good value for money?
ToolGPA grades Dropbox Fax C for value for money. Its paid plans start at $8.33 a month, against a middle price of $9.15 for the category: 4 of the 9 others that charge start lower.
Could I make my own version of Dropbox Fax?
To replace Dropbox Fax you would be making fax numbers connected to the phone network.
Where this guide comes from
The prices, plans, platforms and features were read from Dropbox Fax’s own pages on Oct 23, 2026, and the grades were given on Oct 24, 2026. Graded from this listing, whose facts were read from Dropbox Fax's own pages on 23 October 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Dropbox, Inc. Prices change, so check fax.dropbox.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Dropbox Fax, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/dropbox-fax
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Dropbox Fax: The Insider's Guide", checked Oct 23, 2026. https://toolgpa.com/tools/dropbox-fax
Know someone choosing between online fax services?
Send them this guide: toolgpa.com/tools/dropbox-fax/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded online fax services after Dropbox Fax, each with an Insider's Guide of its own.
- Online Fax Insider's GuideEvery one of the 11 online fax services we grade, compared
- Fax.Plus Insider's GuideOnline fax by web, email, desktop and mobile apps, priced by pages3.0 GPA
- eFax Insider's GuideOnline fax by email, web and apps, with personal and business plans2.8 GPA
- iFax Insider's GuideOnline fax apps and fax API, with HIPAA plans and AI fax reading2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Dropbox Fax’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Dropbox Fax is a trademark of its owner, and this guide is not made, paid for or approved by Dropbox, Inc. Prices and plans change: check fax.dropbox.com before you buy.