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Dropbox Fax vs iFax (2026): which should you pick?

As of Oct 24, 2026, iFax grades higher than Dropbox Fax: 2.6 against 2.4 out of 4.0.

Checked Oct 23, 2026 · graded Oct 24, 2026 by ToolGPA

Dropbox Fax grades higher on value for money. iFax grades higher on features and platforms. They get the same grade on the free plan and ease of use.

Price, platforms and features side by side. The table says where each price was read and when.

Dropbox Fax

Browser and email fax from Dropbox, formerly HelloFax

Free trial · from $8.33/mo

iFax

Online fax apps and fax API, with HIPAA plans and AI fax reading

Free trial · from $12.49/mo

Which one is for you

Pick Dropbox Fax if

  • Fits if you send a handful of faxes a year from a browser
  • Works for small offices that want five to twenty people on one number and page pool

Look elsewhere if

  • Skip it if you want to receive faxes free, as the free account only sends
  • Not for you if you need HIPAA, SOC 2 or SSO, which are on a sales-led tier, not the plans you buy online
  • Tight if you need to port a number, which takes Professional at $16.66 a month billed yearly and works in the US and Canada only
  • Watch out: there are no phone or desktop apps, and email to fax needs a paid plan
  • Watch out: extra pages are 5 cents each, sent or received, porting may carry a one-time fee, and international rates vary

Pick iFax if

  • Fits if you fax from your phone and your laptop and want the same app on both
  • Works for small healthcare or legal teams that need HIPAA fax with a shared inbox

Look elsewhere if

  • Skip it if you need to receive on Basic, which sends only and has no number
  • Pricey if you want fax by email, the team inbox, SSO or OCR, as they start on Pro at $33.33 a month billed yearly
  • Watch out: Pro's price moves with the pages, numbers and licenses you pick, with extra users from $16.66 and US numbers at $4.99 a month
  • Watch out: the API, EHR integrations and fax broadcast are priced separately on their own tabs
  • Pricey if you only fax once in a while, as pay-per-fax starts at $1.99 a page

How we grade them

2.4GPADropbox FaxFair2.6GPAiFaxGood
Value for money
CHome Office is $8.33 a month billed yearly ($9.99 monthly) for a number, 300 pages and five senders, between this category's cheapest quarter and its middle. The first month is $2.50 on monthly billing.
DBasic is $12.49 a month billed yearly but has no fax number, so it can't receive. Receiving starts on Plus at $24.99 ($29.99 monthly), about two and a half times this category's middle of $9.96.
Free plan and trial
CA free account with no card sends 5 pages, plus up to 20 more for sharing or quick tasks, then $0.99 a fax. It can't receive, as a number needs a paid plan.
CA 7-day trial of Pro, and no free plan after it. The listing doesn't say whether the trial takes a card. A one-off fax costs from $1.99 a page.
Features
CBrowser and email faxing, editing and signing before sending, cloud storage links, a shared page pool and an API. The gaps: HIPAA, SOC 2 and SSO are only on a sales-led tier, and numbers come from the US, UK and Canada only.
BSend and receive on every platform, new or ported numbers, a team inbox, OCR, AI extraction and chat, a branded page customers fax you from, broadcast and an API. That's the whole job, though most of it is on Pro.
Ease of use
BNo store rating on record. You upload a file in the browser, type the fax number and send, on a free account with no card.
BiFax rates 4.5 on the US App Store from 37,609 ratings, which puts it at B on our ease ladder.
Platforms and integrations
BWeb only, but it connects to Dropbox, Google Drive, Box and OneDrive, with a fax API and SDKs. No phone or desktop apps, and Salesforce is on the sales-led tier.
AiPhone, Android, Windows, Mac and web, with Microsoft 365, Google Workspace, Gmail, Drive, Dropbox, OneDrive, HubSpot and Zapier, plus a fax API priced on its own.
Best forfaxing files kept in Dropbox, Drive or Boxfax apps on every device, with HIPAA plans

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Dropbox Fax and iFax. How we grade

Price against what you get

Dropbox Fax starts at $8.33 a month and scores 2.7 out of 4 on features, ease of use and platforms. iFax starts at $12.49 a month and scores 3.3.

iFax scores higher, and starts $4.16 a month higher: the question is whether the extra is worth that to you. Of the other online fax services on the chart, 2 score higher than Dropbox Fax for less, and none scores higher than iFax for less.

Features, ease of use and platforms, averaged

C2.0B3.0A4.0$2$5$10$20$50More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessDropbox FaxiFax

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart of online fax services, and the best at every price

Where they differ

    In commonWebPublic APIOnline fax

    At a glance

    Dropbox FaxiFax
    PricingFree trialFree trial
    Starts at$8.33 per month for 300 pages, billed yearly ($9.99 billed monthly)$12.49 per month for 200 pages, billed annually ($14.99 billed monthly)
    Free planNoneNone
    Free trialFree account with 5 pages to send, plus up to 20 more for sharing or quick tasks; no card required7-day free trial of the Pro plan
    Web
    macOS
    Windows
    iOS
    Android
    Made byDropbox, Inc.Amplify Ventures Ltd.
    Price read fromapp.fax.dropbox.comifaxapp.com
    CheckedOct 23, 2026Oct 23, 2026

    Worth knowing

    Dropbox Fax

    • Receiving faxes needs a paid plan; the free account only sends, at $0.99 per fax of up to 10 pages once its free pages run out.
    • Pages over a paid plan's allowance cost 5 cents each, sent or received, and international rates vary.
    • Porting an existing number needs Professional or Small Business and is offered in the US and Canada; a one-time fee may apply.
    • HIPAA and SOC 2, SSO and the Salesforce integration are listed for a sales-led tier, not the self-serve plans.

    iFax

    • Basic sends only and has no fax number; receiving faxes starts on Plus.
    • Fax by email, the team inbox, SSO and OCR are listed only from the Pro plan up.
    • A pay-per-fax option for one-off faxes costs from $1.99 per page.
    • The Pro price changes with the pages, numbers and licenses chosen in the calculator; $33.33 is its default of 1,000 pages.

    Key features

    Dropbox Fax

    Fax from the browser or email
    Upload a file and enter a fax number in the browser, or email the document to the number at fax.dropbox.com. Email to fax needs a paid plan.
    Edit and sign before sending
    Add text fields and your signature to a document online before it goes out, on every plan including the free account.
    Cloud storage connections
    Pick files from Dropbox, Google Drive, Box or OneDrive, and save copies of sent and received faxes back to them.
    Receive as PDF by email
    Paid plans include a fax number in the US, UK or Canada; incoming faxes arrive in your inbox as PDFs.
    Shared team page pool
    Add teammates to one plan and they share its monthly pages and number, or buy extra numbers and assign them.
    Fax API
    Dropbox offers a Dropbox Fax API and SDKs for developers who want to send faxes from their own software.

    iFax

    Apps on every device
    Send and receive from iPhone, Android, Windows and Mac apps or a browser. The Plus plan is the first to include receiving and a fax number.
    Fax numbers and porting
    Pick new local numbers or port existing ones. In the US, numbers added in the pricing calculator cost $4.99 a month each for up to nine.
    Team inbox and licenses
    Pro adds a shared inbox with assignment; one license is included and more are added in the calculator, starting at $16.66 per user a month.
    OCR, data extraction and AI chat
    Pro turns faxes into searchable text, pulls details into structured fields and lets you ask questions of a fax in a chat.
    Branded WebFax page
    Pro includes a branded page where customers can fax you online without a fax machine.
    Fax API and broadcast
    A programmable fax API, EHR integrations and bulk fax broadcasting are offered on their own pricing tabs.

    Plans

    Dropbox Fax

    • Home Office$8.33

      per month for 300 pages, billed yearly ($9.99 billed monthly)

      Five senders, a fax number for receiving, email to fax and multiple recipients. $99.99 a year on yearly billing.

    • Professional$16.66

      per month for 500 pages, billed yearly ($19.99 billed monthly)

      Ten senders and fax number porting. $199.99 a year on yearly billing.

    • Small Business$33.33

      per month for 1,000 pages, billed yearly ($39.99 billed monthly)

      Twenty senders and fax number porting. $399.99 a year on yearly billing; above 1,000 pages a month, contact sales.

    iFax

    • Basic$12.49

      per month for 200 pages, billed annually ($14.99 billed monthly)

      Sending only, with no fax number. $149.99 a year on annual billing.

    • Plus$24.99

      per month for 500 pages, billed annually ($29.99 billed monthly)

      Send and receive with one fax number, HIPAA compliant, with the iOS, Android, Windows and Mac apps. $299.99 a year.

    • Pro$33.33

      per month for 1,000 pages, billed annually

      Adds fax by email, a team inbox, scheduling, cover pages, cloud folders, SSO, EHR integrations, OCR and AI extraction. Pages and numbers adjustable.

    • EnterpriseCustom

      Volume pricing with commitment discounts, phone support with SLAs, advanced admin controls and up to 150 sites.

    Ways to pay less

    Dropbox Fax

    • Annual discount

      About 17% off with yearly billing

      Dropbox Fax's pricing page lists Home Office at $99.99 a year against $9.99 a month, and Professional at $199.99 against $19.99.

    • Other savings

      First month for a quarter of the price

      The pricing page shows Home Office at $2.50 for the first month, then $9.99 a month; Professional's first month is $5 and Small Business's $10.

    iFax

    • Annual discount

      Save 20% with annual billing

      iFax's pricing toggle says annual billing saves 20%; Basic is $12.49 a month billed annually against $14.99 monthly, and Plus $24.99 against $29.99.

    Common questions

    Which is cheaper, Dropbox Fax or iFax?

    As of Oct 23, 2026, Dropbox Fax is cheaper to start with: $8.33 a month, against $12.49 a month for iFax. Dropbox Fax starts at $8.33 per month for 300 pages, billed yearly ($9.99 billed monthly), and iFax starts at $12.49 per month for 200 pages, billed annually ($14.99 billed monthly).

    Which has a free plan, Dropbox Fax or iFax?

    As of Oct 23, 2026, neither Dropbox Fax nor iFax has a free plan. Both have a free trial.

    Which platforms do Dropbox Fax and iFax run on?

    As of Oct 23, 2026, only iFax lists macOS, Windows, iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.

    More comparisons

    How this page was made

    • The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
    • The grades are our own, from each tool’s review or report card. The GPA is their average.
    • Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
    • The differences and the answers to the questions are worked out from those listings.
    How we review and grade