iFax vs MetroFax (2026): which should you pick?

Pick iFax if

• Fits if you fax from your phone and your laptop and want the same app on both
• Works for small healthcare or legal teams that need HIPAA fax with a shared inbox

Look elsewhere if

• Skip it if you need to receive on Basic, which sends only and has no number
• Pricey if you want fax by email, the team inbox, SSO or OCR, as they start on Pro at $33.33 a month billed yearly
• Watch out: Pro's price moves with the pages, numbers and licenses you pick, with extra users from $16.66 and US numbers at $4.99 a month
• Watch out: the API, EHR integrations and fax broadcast are priced separately on their own tabs
• Pricey if you only fax once in a while, as pay-per-fax starts at $1.99 a page

Pick MetroFax if

• Fits if you send and receive a few hundred pages a month, in uneven amounts
• Works for small offices where up to five people share one fax number by email

Look elsewhere if

• Skip it if you want time to try it, as the trial lasts 3 days
• Not for you if you need an API, a signed BAA or a desktop app, as none is on record
• Watch out: email faxing fails unless your sending address has SPF records set up
• Watch out: overage comes from a prepaid balance that tops up in $10 steps, and faxes outside the US and Canada cost extra
• Tight if you need more numbers, as extras, up to 10, are added by a specialist after sign-up, not online

iFax

• Basic sends only and has no fax number; receiving faxes starts on Plus.
• Fax by email, the team inbox, SSO and OCR are listed only from the Pro plan up.
• A pay-per-fax option for one-off faxes costs from $1.99 per page.
• The Pro price changes with the pages, numbers and licenses chosen in the calculator; $33.33 is its default of 1,000 pages.

MetroFax

• Pages over the plan come from a prepaid balance that tops up in $10 steps when it drops below $2.
• International faxes are charged at separate send rates; the free long-distance applies to the US and Canada only.
• Extra fax numbers, up to 10, are added by a MetroFax specialist after sign-up rather than online.
• Fax by email needs SPF records set up on the sending address, or the fax fails.

iFax

Apps on every device

Send and receive from iPhone, Android, Windows and Mac apps or a browser. The Plus plan is the first to include receiving and a fax number.

Fax numbers and porting

Pick new local numbers or port existing ones. In the US, numbers added in the pricing calculator cost $4.99 a month each for up to nine.

Team inbox and licenses

Pro adds a shared inbox with assignment; one license is included and more are added in the calculator, starting at $16.66 per user a month.

OCR, data extraction and AI chat

Pro turns faxes into searchable text, pulls details into structured fields and lets you ask questions of a fax in a chat.

Branded WebFax page

Pro includes a branded page where customers can fax you online without a fax machine.

Fax API and broadcast

A programmable fax API, EHR integrations and bulk fax broadcasting are offered on their own pricing tabs.

MetroFax

Fax by email and Outlook

Attach a document to an email to send it as a fax, or send from Microsoft Outlook. Received faxes arrive as PDF or TIFF attachments.

Web and mobile apps

Send and receive in a browser after logging in, or from the iPhone and Android apps.

Dedicated or ported number

Every plan comes with a dedicated local or toll-free number, and you can port an existing number through the sales team.

Combined page allowance

Plan pages count both sent and received faxes in whatever mix you use, and long-distance faxes within the US and Canada carry no extra charge.

Retries and confirmations

A failed fax is retried up to five times, and an email confirms each sent or received fax.

Shared number for 5 addresses

Up to five email addresses can send and receive on one MetroFax number at no extra charge, and the MyAccount site lets you search, print and save every fax.

iFax

• Basic$12.49

  per month for 200 pages, billed annually ($14.99 billed monthly)

  Sending only, with no fax number. $149.99 a year on annual billing.

• Plus$24.99

  per month for 500 pages, billed annually ($29.99 billed monthly)

  Send and receive with one fax number, HIPAA compliant, with the iOS, Android, Windows and Mac apps. $299.99 a year.

• Pro$33.33

  per month for 1,000 pages, billed annually

  Adds fax by email, a team inbox, scheduling, cover pages, cloud folders, SSO, EHR integrations, OCR and AI extraction. Pages and numbers adjustable.

• EnterpriseCustom

  Volume pricing with commitment discounts, phone support with SLAs, advanced admin controls and up to 150 sites.

MetroFax

• Essential$9.96

  per month for 550 pages, billed annually ($11.95 billed monthly)

  550 pages a month, sent or received in any mix. $119.50 a year on annual billing, which the page says saves $23.

• Best Value$12.46

  per month for 1,050 pages, billed annually ($14.95 billed monthly)

  1,050 pages a month. The page labels this plan Best Value and gives it no other name. $149.50 a year on annual billing.

• Professional$31.63

  per month for 3,000 pages, billed annually ($37.95 billed monthly)

  3,000 pages a month. $379.50 a year on annual billing, which the page says saves $75.

iFax

• Annual discount

  Save 20% with annual billing

  iFax's pricing toggle says annual billing saves 20%; Basic is $12.49 a month billed annually against $14.99 monthly, and Plus $24.99 against $29.99.

MetroFax

• Annual discount

  Save 17% with annual billing

  MetroFax's pricing page says annual plans save 17%: Essential is $119.50 a year against $11.95 a month on monthly billing.