MetroFax review (2026): is it worth $9.96 a month, billed yearly?
Low-cost online fax by email, web and mobile app for small businesses
MetroFax report card
Fair · out of 4.0 · graded Oct 24, 2026
Best for a fax number with a few hundred pages a month
MetroFax gives you a dedicated number and 550 pages a month, sent or received in any mix, for $9.96 a month billed yearly, by email, Outlook, the web or phone apps. The trial is 3 days, there's no API, BAA or desktop app on record, and email faxing fails unless your sending address has SPF records set up.
Who MetroFax is for
- Fits if you send and receive a few hundred pages a month, in uneven amounts
- Works for small offices where up to five people share one fax number by email
Who MetroFax is not for
- Skip it if you want time to try it, as the trial lasts 3 days
- Not for you if you need an API, a signed BAA or a desktop app, as none is on record
- Watch out: email faxing fails unless your sending address has SPF records set up
- Watch out: overage comes from a prepaid balance that tops up in $10 steps, and faxes outside the US and Canada cost extra
- Tight if you need more numbers, as extras, up to 10, are added by a specialist after sign-up, not online
Why MetroFax gets a 2.2
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyEssential is $9.96 a month billed yearly ($11.95 monthly) for 550 pages, exactly this category's middle. Pages over the plan come out of a prepaid balance that tops up in $10 steps.
- DFree plan and trialOnly a 3-day trial of the monthly Essential plan, with no free plan behind it. That's shorter than a week.
- CFeaturesFax by email, Outlook, the web and phone apps, a dedicated or ported number, five email addresses on one number, retries and confirmations. The gaps: no API, BAA or e-signing on record, and the plans differ only in pages.
- BEase of useMetroFax rates 4.7 on the US App Store from 3,214 ratings, which puts it at B on our ease ladder.
- BPlatforms and integrationsWeb, iPhone and Android, plus Microsoft Outlook. No desktop app, no API and no other integrations on record.
What these grades rest on. Graded from this listing, whose facts were read from MetroFax's own pages on 23 October 2026. MetroFax's pricing page turned our reader away on 24 October 2026, so its prices are as the listing has them. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make MetroFax? Put this grade on your site
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<a href="https://toolgpa.com/tools/metrofax#review"><img src="https://toolgpa.com/badge/metrofax.svg" alt="MetroFax: 2.2 GPA on ToolGPA" width="196" height="56"></a>Where MetroFax stands among online fax services
MetroFax's GPA of 2.2 is higher than 1 of the 10 other online fax services we grade, and level with 3.
It stands best on ease of use (B, above 3 of 10) and worst on free plan and trial (D, above 2).
Its paid plans start at $9.96 a month, against a middle price of $9.15 for the category: 5 of the 9 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 2 tools score higher and cost less.
Each grade against the category
Every bar is all 11 online fax services we grade, cut by the letter each got. MetroFax’s own letter is outlined.
- CValue for moneyAbove 2 of 10, level with 5
- DFree plan and trialAbove 2 of 10, level with 2
- CFeaturesAbove 0 of 10, level with 5
- BEase of useAbove 3 of 10, level with 7
- BPlatforms and integrationsAbove 1 of 10, level with 5
Price against what you get
Each dot is one of 10 online fax services. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep MetroFax, or make your own?
Keep it
To replace MetroFax you would be making fax numbers connected to the phone network. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 6 of the 10 other online fax services grade higher. It costs $119.52 a year.
What you could not
- Fax numbers connected to the phone network.
- One mailbox that several people work at once.
- A real app for iOS and Android. Something home-made would be a web page.
What this rests on. MetroFax’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is MetroFax?
MetroFax is an online fax service owned by Consensus Cloud Solutions, the company behind eFax. Faxes are sent and received by email, Microsoft Outlook, the website and iPhone and Android apps, with a dedicated local or toll-free number or a ported one. Its three plans differ only in how many fax pages they include each month.
Worth knowing
- Pages over the plan come from a prepaid balance that tops up in $10 steps when it drops below $2.
- International faxes are charged at separate send rates; the free long-distance applies to the US and Canada only.
- Extra fax numbers, up to 10, are added by a MetroFax specialist after sign-up rather than online.
- Fax by email needs SPF records set up on the sending address, or the fax fails.
Key features
- Fax by email and Outlook
- Attach a document to an email to send it as a fax, or send from Microsoft Outlook. Received faxes arrive as PDF or TIFF attachments.
- Web and mobile apps
- Send and receive in a browser after logging in, or from the iPhone and Android apps.
- Dedicated or ported number
- Every plan comes with a dedicated local or toll-free number, and you can port an existing number through the sales team.
- Combined page allowance
- Plan pages count both sent and received faxes in whatever mix you use, and long-distance faxes within the US and Canada carry no extra charge.
- Retries and confirmations
- A failed fax is retried up to five times, and an email confirms each sent or received fax.
- Shared number for 5 addresses
- Up to five email addresses can send and receive on one MetroFax number at no extra charge, and the MyAccount site lets you search, print and save every fax.
MetroFax pricing
As of Oct 23, 2026, MetroFax is a paid product with a free trial, starting at $9.96 per month for 550 pages, billed annually ($11.95 billed monthly).
- Starts at
- $9.96 per month for 550 pages, billed annually ($11.95 billed monthly)
- Free plan
- None
- Free trial
- 3-day free trial of the Essential monthly plan
| Plan | Price | What you get |
|---|---|---|
| Essential | $9.96per month for 550 pages, billed annually ($11.95 billed monthly) | 550 pages a month, sent or received in any mix. $119.50 a year on annual billing, which the page says saves $23. |
| Best Value | $12.46per month for 1,050 pages, billed annually ($14.95 billed monthly) | 1,050 pages a month. The page labels this plan Best Value and gives it no other name. $149.50 a year on annual billing. |
| Professional | $31.63per month for 3,000 pages, billed annually ($37.95 billed monthly) | 3,000 pages a month. $379.50 a year on annual billing, which the page says saves $75. |
Read from metrofax.com on Oct 23, 2026. Prices change, so confirm with MetroFax before you buy.
Ways to pay less
- Annual discountSave 17% with annual billing
MetroFax's pricing page says annual plans save 17%: Essential is $119.50 a year against $11.95 a month on monthly billing.
Stated on metrofax.com
How people rate the MetroFax app
4.7
out of 5 for the iPhone and iPad app
- 5 stars87%
- 4 stars6%
- 3 stars2%
- 2 stars1%
- 1 star4%
3,214 ratings on the App Store in the United States, read Oct 24, 2026. It rates the app, not everything the product does. See the listing
Works with
MetroFax alternatives
- MetroFax vs eFax
Free trial · from $15.83/mo
- MetroFax vs Fax.Plus
Free trial · from $6.99/mo
- MetroFax vs iFax
Free trial · from $12.49/mo
- MetroFax vs FaxBurner
Free plan · from $14.95/mo
- MetroFax vs Documo
Free trial · from $25/mo
Common questions
Does MetroFax have a Windows app?
No Windows app was listed when its pages were read on Oct 23, 2026. MetroFax is listed for Web, iOS and Android.
Does MetroFax have a macOS app?
No macOS app was listed when its pages were read on Oct 23, 2026. MetroFax is listed for Web, iOS and Android.
Is MetroFax open source?
MetroFax is not described as open source on its own site, as read on Oct 23, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 23, 2026. What people say is linked where it appears.