eFax review (2026): is it worth $15.83 a month, billed yearly?
Online fax by email, web and apps, with personal and business plans
Our verdict
Third of our top three online fax services
For: Offices that want a BAA plus phone and Windows apps
eFax sends and receives by email on every plan, in a web portal, from a Windows print-to-fax app and from iPhone and Android apps that can sign a fax before sending, and it keeps past faxes in searchable storage. Business is $33.33 a month billed yearly for five users, 500 pages, pages to 51 countries and a signed BAA. It is third because Personal costs $15.83 a month billed yearly for 200 pages, more than twice Fax.Plus's Basic, and covers only the US and Canada with no BAA; there is no Mac app; extra users on Business are $10 a month; and the API is on Corporate, priced by sales.
See all three and how we rankeFax report card
Good · out of 4.0 · graded Oct 24, 2026
Best for faxing by email within the US and Canada
eFax sends and receives faxes by email, in a web portal, from a Windows print menu and from iPhone and Android apps. Personal is $15.83 a month billed yearly for 200 pages, near the dear end of this category, it only covers the US and Canada, and a signed BAA needs Business at $33.33.
Who eFax is for
- Fits if you fax within the US and Canada and want it all in your email
- Works for small medical offices that want a signed BAA on a plan bought online, which is Business
Who eFax is not for
- Skip it if you fax abroad on Personal, which covers pages to the US and Canada only
- Pricey if you need a signed BAA, which Personal lacks; Business is $33.33 a month billed yearly
- Not for you if you want a desktop app on a Mac, as the print-to-fax app is Windows only
- Watch out: extra pages are 10 cents on Personal and 7 cents on Business, and international rates vary by country
- Watch out: on Business, extra users are $10 a month and extra numbers $5, and the API needs Corporate, priced by sales
Why eFax gets a 2.8
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyPersonal is $15.83 a month billed yearly ($18.99 monthly) for one number and 200 pages, past the start of this category's dearer quarter at $14.95. Faxing abroad and a signed BAA need Business at $33.33.
- CFree plan and trialA 7-day trial of Personal with up to 200 pages, and no free plan after it. The listing doesn't say whether the trial takes a card.
- BFeaturesEmail to fax, local, toll-free or transferred numbers, a Windows print-to-fax app, phone apps with e-signing and searchable storage on every plan, with an API on Corporate. That covers the job, split across its plans.
- BEase of useNo store rating on record. Email to fax is on every plan, so you send by attaching a document to an email, and the apps are there if you want them.
- APlatforms and integrationsWeb, Windows, iPhone and Android, with Dropbox, Google Drive and Epic, and a REST API on Corporate. There's no Mac app, and the API is only on the plan sold through sales.
What these grades rest on. Graded from this listing, whose facts were read from eFax's own pages on 23 October 2026. eFax's pricing page turned our reader away on 24 October 2026, so its prices are as the listing has them. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make eFax? Put this grade on your site
Paste this where you want the badge. It links here and follows the grade if it changes. About badges
<a href="https://toolgpa.com/tools/efax#review"><img src="https://toolgpa.com/badge/efax.svg" alt="eFax: 2.8 GPA on ToolGPA" width="196" height="56"></a>Where eFax stands among online fax services
eFax's GPA of 2.8 is higher than 9 of the 10 other online fax services we grade.
It stands best on platforms and integrations (A, above 7 of 10) and worst on value for money (C, above 2).
Its paid plans start at $15.83 a month, against a middle price of $9.15 for the category: 8 of the 9 others that charge start lower.
On features, ease of use and platforms it scores 3.3 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Each grade against the category
Every bar is all 11 online fax services we grade, cut by the letter each got. eFax’s own letter is outlined.
- CValue for moneyAbove 2 of 10, level with 5
- CFree plan and trialAbove 5 of 10, level with 5
- BFeaturesAbove 6 of 10, level with 4
- BEase of useAbove 3 of 10, level with 7
- APlatforms and integrationsAbove 7 of 10, level with 3
Price against what you get
Each dot is one of 10 online fax services. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep eFax, or make your own?
Keep it
To replace eFax you would be making fax numbers connected to the phone network. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.8 is higher than 9 of the 10 other online fax services we grade. It costs $189.96 a year.
What you could not
- Fax numbers connected to the phone network.
- Apps for Windows, iOS and Android that stay in step with each other.
- It plugs into other products, Dropbox, Google Drive and Epic among them, and has an API.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. eFax’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is eFax?
eFax is an online fax service from Consensus Cloud Solutions. Faxes are sent and received by email, in a web portal, from a Windows print-to-fax app and from iPhone and Android apps, with a local or toll-free number or one transferred in. Personal and Business plans are bought online, while eFax Corporate, with the API and healthcare integrations, is sold through sales.
Worth knowing
- The Personal plan covers pages to the US and Canada only and does not include a signed BAA; Business does.
- Pages over the plan cost 10 cents each on Personal and 7 cents on Business, and international rates vary by country.
- Extra users on Business are $10 a month each and extra numbers $5 a month each.
- The desktop app is for Windows; no Mac app is listed.
Key features
- Email to fax
- Send a fax by emailing the document to the recipient's number, and get incoming faxes in your inbox. Included on every plan.
- Local, toll-free and ported numbers
- Choose a local or toll-free number, or transfer the one you already have. Business adds extra numbers at $5 a month each.
- Print-to-Fax desktop app
- A free Windows 10 app sends faxes from the print menu of other programs, with up to 10 documents per fax and over 200 file types.
- Mobile apps and e-signatures
- iPhone and Android apps send and receive faxes, and you can sign a fax electronically before sending it.
- Searchable fax storage
- Every plan keeps sent and received faxes in online storage that can be searched later.
- Corporate, API and healthcare tools
- eFax Corporate adds a REST API and admin portal, and Consensus sells add-ons for Epic workflows, AI data extraction and FedRAMP-authorized government faxing.
eFax pricing
As of Oct 23, 2026, eFax is a paid product with a free trial, starting at $15.83 per month for 200 pages, billed annually ($18.99 billed monthly).
- Starts at
- $15.83 per month for 200 pages, billed annually ($18.99 billed monthly)
- Free plan
- None
- Free trial
- 7-day free trial of the Personal plan, with up to 200 pages
| Plan | Price | What you get |
|---|---|---|
| Personal | $15.83per month for 200 pages, billed annually ($18.99 billed monthly) | One user and one fax number, pages to the US and Canada, 10 cents per extra page. First month $4.99 on monthly billing. |
| Business | $33.33per month for 500 pages, billed annually ($39.99 billed monthly) | Five users and one number, pages to 51 countries, 7 cents per extra page and a signed BAA. First month $14.99 on monthly billing. |
| Corporate | Custom | Plans built with sales, with the full eFax API, an admin portal, a dedicated account manager and HITRUST certification. |
Read from efax.com on Oct 23, 2026. Prices change, so confirm with eFax before you buy.
Ways to pay less
- Annual discountSave up to 17% with annual billing
eFax's pricing page lists Personal at $15.83 a month billed annually against $18.99 monthly, and Business at $33.33 against $39.99.
Stated on efax.com - Other savingsReduced first month on monthly plans
The pricing page takes $14 off the first month of Personal ($4.99) and $25 off the first month of Business ($14.99) on monthly billing.
Stated on efax.com
Works with
eFax alternatives
- eFax vs MetroFax
Free trial · from $9.96/mo
- eFax vs Fax.Plus
Free trial · from $6.99/mo
- eFax vs iFax
Free trial · from $12.49/mo
- eFax vs Sfax
Free trial
- eFax vs Documo
Free trial · from $25/mo
Common questions
Does eFax have a macOS app?
No macOS app was listed when its pages were read on Oct 23, 2026. eFax is listed for Web, Windows, iOS and Android.
Does eFax have a Linux app?
No Linux app was listed when its pages were read on Oct 23, 2026. eFax is listed for Web, Windows, iOS and Android.
Is eFax open source?
eFax is not described as open source on its own site, as read on Oct 23, 2026.
Does eFax have an API?
Yes. eFax offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 23, 2026.