The eFax Insider’s Guide
Everything we know about eFax in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
eFax
The Insider’s Guide
Online fax by email, web and apps, with personal and business plans
Every plan, grade, refund rule and rival among online fax services, read from eFax’s own pages.
Made by Consensus Cloud Solutions Inc. · checked Oct 23, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from eFax’s own pages, its app-store listings and our grades. Every fact in it is on eFax’s page too, where it is kept up to date. Checked Oct 23, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.8
GPA, above 9 of the 10 other online fax services we grade
eFax is an online fax service from Consensus Cloud Solutions. Faxes are sent and received by email, in a web portal, from a Windows print-to-fax app and from iPhone and Android apps, with a local or toll-free number or one transferred in. Personal and Business plans are bought online, while eFax Corporate, with the API and healthcare integrations, is sold through sales.
To get you started, here are 9 things to know about eFax, taken from its own pages and our grades.
Email to fax is on every plan, so you send by attaching a document to an email, and the apps are there if you want them.
- 1
Best for faxing by email within the US and Canada
eFax sends and receives faxes by email, in a web portal, from a Windows print menu and from iPhone and Android apps.
- 2
Paid plans start at $15.83 a month
As its pricing page puts it: $15.83 per month for 200 pages, billed annually ($18.99 billed monthly).
- 3
You can try it first
7-day free trial of the Personal plan, with up to 200 pages
- 4
It runs on 4 platforms
Web, Windows, iOS and Android.
- 5
Email to fax
Send a fax by emailing the document to the recipient's number, and get incoming faxes in your inbox. Included on every plan.
- 6
Local, toll-free and ported numbers
Choose a local or toll-free number, or transfer the one you already have. Business adds extra numbers at $5 a month each.
- 7
Print-to-Fax desktop app
A free Windows 10 app sends faxes from the print menu of other programs, with up to 10 documents per fax and over 200 file types.
- 8
A 2.8 GPA, above 9 of 10
That is against the other online fax services we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace eFax you would be making fax numbers connected to the phone network. That is not a weekend's work, with an AI app builder or without one.
eFax at a glance
- Pricing
- Free trial, from $15.83 per month for 200 pages, billed annually ($18.99 billed monthly)
- Free plan
- No
- Free trial
- 7-day free trial of the Personal plan, with up to 200 pages
- Runs on
- Web, Windows, iOS, Android
- Made by
- Consensus Cloud Solutions Inc.
- Category
- Online Fax
- Our grade
- 2.8 GPA, good
The report card
Best for faxing by email within the US and Canada
eFax sends and receives faxes by email, in a web portal, from a Windows print menu and from iPhone and Android apps. Personal is $15.83 a month billed yearly for 200 pages, near the dear end of this category, it only covers the US and Canada, and a signed BAA needs Business at $33.33.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Personal is $15.83 a month billed yearly ($18.99 monthly) for one number and 200 pages, past the start of this category's dearer quarter at $14.95. Faxing abroad and a signed BAA need Business at $33.33. |
| Free plan and trial | C | A 7-day trial of Personal with up to 200 pages, and no free plan after it. The listing doesn't say whether the trial takes a card. |
| Features | B | Email to fax, local, toll-free or transferred numbers, a Windows print-to-fax app, phone apps with e-signing and searchable storage on every plan, with an API on Corporate. That covers the job, split across its plans. |
| Ease of use | B | No store rating on record. Email to fax is on every plan, so you send by attaching a document to an email, and the apps are there if you want them. |
| Platforms and integrations | A | Web, Windows, iPhone and Android, with Dropbox, Google Drive and Epic, and a REST API on Corporate. There's no Mac app, and the API is only on the plan sold through sales. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who eFax is for
- Fits if you fax within the US and Canada and want it all in your email
- Works for small medical offices that want a signed BAA on a plan bought online, which is Business
Who it is not for
- Skip it if you fax abroad on Personal, which covers pages to the US and Canada only
- Pricey if you need a signed BAA, which Personal lacks; Business is $33.33 a month billed yearly
- Not for you if you want a desktop app on a Mac, as the print-to-fax app is Windows only
- Watch out: extra pages are 10 cents on Personal and 7 cents on Business, and international rates vary by country
- Watch out: on Business, extra users are $10 a month and extra numbers $5, and the API needs Corporate, priced by sales
Good to know
Good for
- Individuals and small offices faxing within the US and Canada
- Healthcare offices that need a signed BAA on a self-serve plan
- Large organizations that want a sales-led plan with an API
Worth knowing
- The Personal plan covers pages to the US and Canada only and does not include a signed BAA; Business does.
- Pages over the plan cost 10 cents each on Personal and 7 cents on Business, and international rates vary by country.
- Extra users on Business are $10 a month each and extra numbers $5 a month each.
- The desktop app is for Windows; no Mac app is listed.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$15.83
A month to start
eFax is a paid product with a free trial, starting at $15.83 per month for 200 pages, billed annually ($18.99 billed monthly).
The listing doesn't say whether the trial takes a card.
Personal
$15.83
per month for 200 pages, billed annually ($18.99 billed monthly)
One user and one fax number, pages to the US and Canada, 10 cents per extra page. First month $4.99 on monthly billing.
Business
$33.33
per month for 500 pages, billed annually ($39.99 billed monthly)
Five users and one number, pages to 51 countries, 7 cents per extra page and a signed BAA. First month $14.99 on monthly billing.
Corporate
Custom
Plans built with sales, with the full eFax API, an admin portal, a dedicated account manager and HITRUST certification.
Trying it first
7-day free trial of the Personal plan, with up to 200 pages
Read from efax.com on Oct 23, 2026.
Ways to pay less
Annual discount
Save up to 17% with annual billing
eFax's pricing page lists Personal at $15.83 a month billed annually against $18.99 monthly, and Business at $33.33 against $39.99.
Stated on efax.comOther savings
Reduced first month on monthly plans
The pricing page takes $14 off the first month of Personal ($4.99) and $25 off the first month of Business ($14.99) on monthly billing.
Stated on efax.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
4
Places it runs: Web, Windows, iOS and Android
Online fax by email, web and apps, with personal and business plans. Here is what it does, as its own site describes it, and what it covers: public API, online fax.
That covers the job, split across its plans.
- Email to fax
- Send a fax by emailing the document to the recipient's number, and get incoming faxes in your inbox. Included on every plan.
- Local, toll-free and ported numbers
- Choose a local or toll-free number, or transfer the one you already have. Business adds extra numbers at $5 a month each.
- Print-to-Fax desktop app
- A free Windows 10 app sends faxes from the print menu of other programs, with up to 10 documents per fax and over 200 file types.
- Mobile apps and e-signatures
- iPhone and Android apps send and receive faxes, and you can sign a fax electronically before sending it.
- Searchable fax storage
- Every plan keeps sent and received faxes in online storage that can be searched later.
- Corporate, API and healthcare tools
- eFax Corporate adds a REST API and admin portal, and Consensus sells add-ons for Epic workflows, AI data extraction and FedRAMP-authorized government faxing.
Where it runs
- Web
- Windows
- iOS
- Android
What it works with
- Dropbox
- Google Drive
- Epic
eFax is made by Consensus Cloud Solutions Inc.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
9/10
Other online fax services it is graded above
eFax's GPA of 2.8 is higher than 9 of the 10 other online fax services we grade.
It stands best on platforms and integrations (A, above 7 of 10) and worst on value for money (C, above 2).
Its paid plans start at $15.83 a month, against a middle price of $9.15 for the category: 8 of the 9 others that charge start lower.
On features, ease of use and platforms it scores 3.3 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Each grade against the category
Every bar is all 11 online fax services we grade, cut by the letter each got. eFax’s own letter is outlined.
- CValue for moneyAbove 2 of 10
- CFree plan and trialAbove 5 of 10
- BFeaturesAbove 6 of 10
- BEase of useAbove 3 of 10
- APlatforms and integrationsAbove 7 of 10
Price against what you get
Each dot is one of 10 online fax services. Further left costs less; higher up scores better on features, ease of use and platforms. eFax is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace eFax you would be making fax numbers connected to the phone network. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.8 is higher than 9 of the 10 other online fax services we grade. It costs $189.96 a year.
What you could not
- Fax numbers connected to the phone network.
- Apps for Windows, iOS and Android that stay in step with each other.
- It plugs into other products, Dropbox, Google Drive and Epic among them, and has an API.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. eFax’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
MetroFax, Fax.Plus, iFax, Sfax and Documo
The 5 tools eFax is most often weighed against, with where each one differs from it.
- 2.2GPA
MetroFax
Free trial · from $9.96/mo
Low-cost online fax by email, web and mobile app for small businesses.
- Only eFax lists a Windows app.
- MetroFax also covers shared inbox.
- 3.0GPA
Fax.Plus
Free trial · from $6.99/mo
Online fax by web, email, desktop and mobile apps, priced by pages.
- Only Fax.Plus lists a macOS app.
- 2.6GPA
iFax
Free trial · from $12.49/mo
Online fax apps and fax API, with HIPAA plans and AI fax reading.
- Only iFax lists a macOS app.
- 2.2GPA
Sfax
Free trial
HIPAA cloud fax for healthcare offices, with print drivers and an API.
- Only eFax lists an Android app.
- Only Sfax lists a macOS app.
- 1.8GPA
Documo
Free trial · from $25/mo
HIPAA cloud fax for healthcare, formerly mFax, with a fax API.
- Only eFax lists Windows, iOS and Android apps.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is eFax free?
No, eFax is a paid product, but you can try it first. 7-day free trial of the Personal plan, with up to 200 pages.
How much does eFax cost?
eFax lists 3 plans. Personal: $15.83 per month for 200 pages, billed annually ($18.99 billed monthly).
What platforms does eFax work on?
eFax is available on Web, Windows, iOS and Android.
Does eFax offer any discounts?
eFax publicly lists the following: Save up to 17% with annual billing; Reduced first month on monthly plans.
Does eFax have a macOS app?
No macOS app was listed when its pages were read on Oct 23, 2026. eFax is listed for Web, Windows, iOS and Android.
Does eFax have a Linux app?
No Linux app was listed when its pages were read on Oct 23, 2026. eFax is listed for Web, Windows, iOS and Android.
Is eFax open source?
eFax is not described as open source on its own site, as read on Oct 23, 2026.
Does eFax have an API?
Yes. eFax offers a public API, according to its own site.
What does eFax integrate with?
eFax's listing names Dropbox, Google Drive and Epic. A listing names up to eight integrations, so it may connect to more.
Who makes eFax?
eFax is made by Consensus Cloud Solutions Inc.
What are the alternatives to eFax?
The closest alternatives to eFax in our directory are MetroFax, Fax.Plus, iFax, Sfax and Documo.
How does eFax compare with other online fax services?
eFax's GPA of 2.8 is higher than 9 of the 10 other online fax services we grade.
Is eFax good value for money?
ToolGPA grades eFax C for value for money. Its paid plans start at $15.83 a month, against a middle price of $9.15 for the category: 8 of the 9 others that charge start lower.
Could I make my own version of eFax?
To replace eFax you would be making fax numbers connected to the phone network.
Where this guide comes from
The prices, plans, platforms and features were read from eFax’s own pages on Oct 23, 2026, and the grades were given on Oct 24, 2026. Graded from this listing, whose facts were read from eFax's own pages on 23 October 2026. eFax's pricing page turned our reader away on 24 October 2026, so its prices are as the listing has them. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Consensus Cloud Solutions Inc. Prices change, so check efax.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- eFax, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/efax
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "eFax: The Insider's Guide", checked Oct 23, 2026. https://toolgpa.com/tools/efax
Know someone choosing between online fax services?
Send them this guide: toolgpa.com/tools/efax/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded online fax services after eFax, each with an Insider's Guide of its own.
- Online Fax Insider's GuideEvery one of the 11 online fax services we grade, compared
- Fax.Plus Insider's GuideOnline fax by web, email, desktop and mobile apps, priced by pages3.0 GPA
- iFax Insider's GuideOnline fax apps and fax API, with HIPAA plans and AI fax reading2.6 GPA
- CocoFax Insider's GuideOnline fax from the web, email, Google and Microsoft apps2.4 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what eFax’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. eFax is a trademark of its owner, and this guide is not made, paid for or approved by Consensus Cloud Solutions Inc. Prices and plans change: check efax.com before you buy.