Dropbox Fax vs eFax (2026): which should you pick?
As of Oct 24, 2026, we pick eFax: it is third in our ranking of online fax services, and it grades higher too, 2.8 against 2.4.
Checked Oct 23, 2026 · graded Oct 24, 2026 by ToolGPA
eFax grades higher on features and platforms. They get the same grade on value for money, the free plan and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Dropbox Fax
Browser and email fax from Dropbox, formerly HelloFax
eFax
Online fax by email, web and apps, with personal and business plans
Which one is for you
Pick Dropbox Fax if
- Fits if you send a handful of faxes a year from a browser
- Works for small offices that want five to twenty people on one number and page pool
Look elsewhere if
- Skip it if you want to receive faxes free, as the free account only sends
- Not for you if you need HIPAA, SOC 2 or SSO, which are on a sales-led tier, not the plans you buy online
- Tight if you need to port a number, which takes Professional at $16.66 a month billed yearly and works in the US and Canada only
- Watch out: there are no phone or desktop apps, and email to fax needs a paid plan
- Watch out: extra pages are 5 cents each, sent or received, porting may carry a one-time fee, and international rates vary
Pick eFax if
- Fits if you fax within the US and Canada and want it all in your email
- Works for small medical offices that want a signed BAA on a plan bought online, which is Business
Look elsewhere if
- Skip it if you fax abroad on Personal, which covers pages to the US and Canada only
- Pricey if you need a signed BAA, which Personal lacks; Business is $33.33 a month billed yearly
- Not for you if you want a desktop app on a Mac, as the print-to-fax app is Windows only
- Watch out: extra pages are 10 cents on Personal and 7 cents on Business, and international rates vary by country
- Watch out: on Business, extra users are $10 a month and extra numbers $5, and the API needs Corporate, priced by sales
How we grade them
| 2.4GPADropbox FaxFair | 2.8GPAeFaxGood | |
|---|---|---|
| Value for money | CHome Office is $8.33 a month billed yearly ($9.99 monthly) for a number, 300 pages and five senders, between this category's cheapest quarter and its middle. The first month is $2.50 on monthly billing. | CPersonal is $15.83 a month billed yearly ($18.99 monthly) for one number and 200 pages, past the start of this category's dearer quarter at $14.95. Faxing abroad and a signed BAA need Business at $33.33. |
| Free plan and trial | CA free account with no card sends 5 pages, plus up to 20 more for sharing or quick tasks, then $0.99 a fax. It can't receive, as a number needs a paid plan. | CA 7-day trial of Personal with up to 200 pages, and no free plan after it. The listing doesn't say whether the trial takes a card. |
| Features | CBrowser and email faxing, editing and signing before sending, cloud storage links, a shared page pool and an API. The gaps: HIPAA, SOC 2 and SSO are only on a sales-led tier, and numbers come from the US, UK and Canada only. | BEmail to fax, local, toll-free or transferred numbers, a Windows print-to-fax app, phone apps with e-signing and searchable storage on every plan, with an API on Corporate. That covers the job, split across its plans. |
| Ease of use | BNo store rating on record. You upload a file in the browser, type the fax number and send, on a free account with no card. | BNo store rating on record. Email to fax is on every plan, so you send by attaching a document to an email, and the apps are there if you want them. |
| Platforms and integrations | BWeb only, but it connects to Dropbox, Google Drive, Box and OneDrive, with a fax API and SDKs. No phone or desktop apps, and Salesforce is on the sales-led tier. | AWeb, Windows, iPhone and Android, with Dropbox, Google Drive and Epic, and a REST API on Corporate. There's no Mac app, and the API is only on the plan sold through sales. |
| Best for | faxing files kept in Dropbox, Drive or Box | faxing by email within the US and Canada |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Dropbox Fax and eFax. How we grade
Price against what you get
Dropbox Fax starts at $8.33 a month and scores 2.7 out of 4 on features, ease of use and platforms. eFax starts at $15.83 a month and scores 3.3.
eFax scores higher, and starts $7.50 a month higher: the question is whether the extra is worth that to you. Of the other online fax services on the chart, 2 score higher than Dropbox Fax for less, and none scores higher than eFax for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
At a glance
| Dropbox Fax | eFax | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $8.33 per month for 300 pages, billed yearly ($9.99 billed monthly) | $15.83 per month for 200 pages, billed annually ($18.99 billed monthly) |
| Free plan | None | None |
| Free trial | Free account with 5 pages to send, plus up to 20 more for sharing or quick tasks; no card required | 7-day free trial of the Personal plan, with up to 200 pages |
| Web | ||
| Windows | ||
| iOS | ||
| Android | ||
| Made by | Dropbox, Inc. | Consensus Cloud Solutions Inc. |
| Price read from | app.fax.dropbox.com | efax.com |
| Checked | Oct 23, 2026 | Oct 23, 2026 |
Worth knowing
Dropbox Fax
- Receiving faxes needs a paid plan; the free account only sends, at $0.99 per fax of up to 10 pages once its free pages run out.
- Pages over a paid plan's allowance cost 5 cents each, sent or received, and international rates vary.
- Porting an existing number needs Professional or Small Business and is offered in the US and Canada; a one-time fee may apply.
- HIPAA and SOC 2, SSO and the Salesforce integration are listed for a sales-led tier, not the self-serve plans.
eFax
- The Personal plan covers pages to the US and Canada only and does not include a signed BAA; Business does.
- Pages over the plan cost 10 cents each on Personal and 7 cents on Business, and international rates vary by country.
- Extra users on Business are $10 a month each and extra numbers $5 a month each.
- The desktop app is for Windows; no Mac app is listed.
Key features
Dropbox Fax
- Fax from the browser or email
- Upload a file and enter a fax number in the browser, or email the document to the number at fax.dropbox.com. Email to fax needs a paid plan.
- Edit and sign before sending
- Add text fields and your signature to a document online before it goes out, on every plan including the free account.
- Cloud storage connections
- Pick files from Dropbox, Google Drive, Box or OneDrive, and save copies of sent and received faxes back to them.
- Receive as PDF by email
- Paid plans include a fax number in the US, UK or Canada; incoming faxes arrive in your inbox as PDFs.
- Shared team page pool
- Add teammates to one plan and they share its monthly pages and number, or buy extra numbers and assign them.
- Fax API
- Dropbox offers a Dropbox Fax API and SDKs for developers who want to send faxes from their own software.
eFax
- Email to fax
- Send a fax by emailing the document to the recipient's number, and get incoming faxes in your inbox. Included on every plan.
- Local, toll-free and ported numbers
- Choose a local or toll-free number, or transfer the one you already have. Business adds extra numbers at $5 a month each.
- Print-to-Fax desktop app
- A free Windows 10 app sends faxes from the print menu of other programs, with up to 10 documents per fax and over 200 file types.
- Mobile apps and e-signatures
- iPhone and Android apps send and receive faxes, and you can sign a fax electronically before sending it.
- Searchable fax storage
- Every plan keeps sent and received faxes in online storage that can be searched later.
- Corporate, API and healthcare tools
- eFax Corporate adds a REST API and admin portal, and Consensus sells add-ons for Epic workflows, AI data extraction and FedRAMP-authorized government faxing.
Plans
Dropbox Fax
Home Office$8.33
per month for 300 pages, billed yearly ($9.99 billed monthly)
Five senders, a fax number for receiving, email to fax and multiple recipients. $99.99 a year on yearly billing.
Professional$16.66
per month for 500 pages, billed yearly ($19.99 billed monthly)
Ten senders and fax number porting. $199.99 a year on yearly billing.
Small Business$33.33
per month for 1,000 pages, billed yearly ($39.99 billed monthly)
Twenty senders and fax number porting. $399.99 a year on yearly billing; above 1,000 pages a month, contact sales.
eFax
Personal$15.83
per month for 200 pages, billed annually ($18.99 billed monthly)
One user and one fax number, pages to the US and Canada, 10 cents per extra page. First month $4.99 on monthly billing.
Business$33.33
per month for 500 pages, billed annually ($39.99 billed monthly)
Five users and one number, pages to 51 countries, 7 cents per extra page and a signed BAA. First month $14.99 on monthly billing.
CorporateCustom
Plans built with sales, with the full eFax API, an admin portal, a dedicated account manager and HITRUST certification.
Ways to pay less
Dropbox Fax
- Annual discount
About 17% off with yearly billing
Dropbox Fax's pricing page lists Home Office at $99.99 a year against $9.99 a month, and Professional at $199.99 against $19.99.
- Other savings
First month for a quarter of the price
The pricing page shows Home Office at $2.50 for the first month, then $9.99 a month; Professional's first month is $5 and Small Business's $10.
eFax
- Annual discount
Save up to 17% with annual billing
eFax's pricing page lists Personal at $15.83 a month billed annually against $18.99 monthly, and Business at $33.33 against $39.99.
- Other savings
Reduced first month on monthly plans
The pricing page takes $14 off the first month of Personal ($4.99) and $25 off the first month of Business ($14.99) on monthly billing.
Common questions
Which is cheaper, Dropbox Fax or eFax?
As of Oct 23, 2026, Dropbox Fax is cheaper to start with: $8.33 a month, against $15.83 a month for eFax. Dropbox Fax starts at $8.33 per month for 300 pages, billed yearly ($9.99 billed monthly), and eFax starts at $15.83 per month for 200 pages, billed annually ($18.99 billed monthly).
Which has a free plan, Dropbox Fax or eFax?
As of Oct 23, 2026, neither Dropbox Fax nor eFax has a free plan. Both have a free trial.
Which platforms do Dropbox Fax and eFax run on?
As of Oct 23, 2026, only eFax lists Windows, iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.