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The Employment Hero Insider’s Guide

Everything we know about Employment Hero in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.

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ToolGPAOctober 2026

Employment Hero

The Insider’s Guide

Payroll, HR and hiring for Australia, NZ, the UK and Asia

Employment Hero, as pictured on employmenthero.com

Every plan, grade, refund rule and rival among payroll services, read from Employment Hero’s own pages.

Made by Employment Hero Pty Ltd · checked Oct 17, 2026 · toolgpa.com

1.8GPA

Contents

  1. 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
  2. 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
  3. 03What it doesIts main features, where it runs, what it works with and who makes it
  4. 04Where it standsIts grades against its category, and whether to keep it or make your own
  5. 05The alternativesThe tools it is most often weighed against, side by side
  6. 06Quick answersThe questions people ask about it, each answered in a line or two
  7. 07About ToolGPAWho made this guide, what else is on the site, and how to cite it

ToolGPA put this guide together from Employment Hero’s own pages, its app-store listings and our grades. Every fact in it is on Employment Hero’s page too, where it is kept up to date. Checked Oct 17, 2026.

Part 01 · Overview

Welcome

What it is, who it suits, its grades and the ten things to know first

1.8

GPA, above 0 of the 18 other payroll services we grade

Employment Hero is an HR, payroll and hiring platform run from separate regional sites for Australia, New Zealand, the UK, Singapore, Malaysia and Canada. Its payroll handles each country's tax reporting, such as Single Touch Payroll in Australia and RTI in the UK, and an AI agent prepares pay runs for approval. HR, rostering and recruitment plans can be bought alongside it.

To get you started, here are 8 things to know about Employment Hero, taken from its own pages and our grades.

  1. 1

    Best for Australian businesses with award rules

    Employment Hero is payroll and HR for Australia, New Zealand, the UK, Singapore, Malaysia and Canada, and it's strong on Australian award rules and super.

  2. 2

    What it costs

    Paid plans start at A$10 per user / month for payroll, minimum 10 users (Australian dollars).

  3. 3

    It runs on 3 platforms

    Web, iOS and Android.

  4. 4

    AI Payroll Agent

    Hero AI prepares pay runs and flags anomalies for a person to approve, using the timesheet, leave and employee data already in the platform.

  5. 5

    Australian payroll compliance

    Handles Single Touch Payroll Phase 2, SuperStream, award interpretation and penalty rates, and pays super every pay run through HeroClear.

  6. 6

    Payroll in other countries

    Regional editions file UK RTI submissions with HMRC, New Zealand payday filing with Inland Revenue, Singapore CPF reports and Malaysian EPF and PCB.

  7. 7

    A 1.8 GPA, above 0 of 18

    That is against the other payroll services we grade, on value, the free plan, features, ease of use and platforms.

  8. 8

    Keep it

    To replace Employment Hero you would be making payroll taxes worked out and filed with the government for you. That is not a weekend's work, with an AI app builder or without one.

Employment Hero at a glance

Pricing
Paid, from A$10 per user / month for payroll, minimum 10 users (Australian dollars)
Free plan
No
Free trial
None stated
Runs on
Web, iOS, Android
Made by
Employment Hero Pty Ltd
Category
Payroll
Our grade
1.8 GPA, weak

The report card

Best for Australian businesses with award rules

Employment Hero is payroll and HR for Australia, New Zealand, the UK, Singapore, Malaysia and Canada, and it's strong on Australian award rules and super. For a US reader, though, it's a no: there's no US edition, and prices are in Australian dollars with a 10-user minimum.

ToolGPA report cardEmployment HeroGraded Oct 17, 2026
SubjectGradeComment
Value for moneyCThere's no US price: payroll is A$10 a user a month, in Australian dollars, with a 10-user minimum, so a team of five pays for ten, A$100 a month. With no US edition, a US team has nothing to buy here at any price.
Free plan and trialFNo free plan or trial on record, and every plan bills for at least 10 users from the start.
FeaturesCIn its own countries it covers payroll well: Australian STP and super, UK RTI, New Zealand, Singapore and Malaysia filings, an AI agent that prepares pay runs, rostering and HR. But there's no US edition, so it can't pay a US team.
Ease of useCNo App Store rating on record. An AI agent prepares each pay run for you to approve, but there are award rules, rosters and a 10-user account to set up first.
Platforms and integrationsBWeb, iPhone and Android, with the Work app for payslips, leave and shifts. Separate sites serve Australia, New Zealand, the UK, Singapore, Malaysia and Canada, but none serves the US.
Grade point averageWeak, out of 4.01.8

An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.

Who Employment Hero is for

  • Great if you run payroll in Australia and need award interpretation and STP
  • Handy when you have staff in the UK, New Zealand or Singapore and want one platform
  • Good for teams of 10 or more who want rosters feeding straight into pay

Who it is not for

  • Skip it if your staff are in the US, as there's no US edition
  • Tight if you have fewer than 10 people, since every plan bills for at least 10
  • Pricey if you want payroll run for you: Managed Payroll is A$20 an employee a month, A$400 at least

Good to know

Good for

  • Australian businesses that need award interpretation and STP reporting
  • Employers in New Zealand, the UK, Singapore or Malaysia wanting payroll and HR together
  • Teams of 10 or more that want rostering feeding straight into pay

Worth knowing

  • Runs payroll in Australia, New Zealand, the UK, Singapore, Malaysia and Canada, each on its own site; there is no US edition.
  • Prices here are the Australian site's, in Australian dollars; the UK site lists HR Essentials at £6 and HR Engage at £9 a user from 1 November 2026.
  • Every plan has a 10-user minimum, billed on the higher of the agreed number of users or the active users.
  • Managed Payroll costs A$20 per employee a month (A$400 minimum), and rostering with time and attendance A$4 per employee a month.

Part 02 · Pricing

What it costs

Every plan, the free plan, ways to pay less and how prices have moved

$10/mo

To start

Employment Hero is a paid product, starting at A$10 per user / month for payroll, minimum 10 users (Australian dollars).

With no US edition, a US team has nothing to buy here at any price.
From our grade for value for money

  • Payroll

    A$10

    per user / month, minimum 10 users

    Unlimited pay runs, tax calculations, award interpretation, payroll reports and employee self-service. Australian site price.

  • HR Essentials

    A$10

    per user / month, minimum 10 users

    HR only, without payroll: leave, employee records, documents, onboarding and offboarding, and policy tools.

  • HR Engage

    A$14

    per user / month, minimum 10 users

    HR Essentials plus recruitment, expenses, performance reviews, learning management and the recruitment agent. No payroll.

  • Employment Unlimited

    Custom

    Payroll with HR Elite, the Employee Assistance Program, HR advisory, a learning bundle, team chat and priority support. Sold through sales.

Read from employmenthero.com on Oct 17, 2026.

Part 03 · Features

What it does

Its main features, where it runs, what it works with and who makes it

3

Places it runs: Web, iOS and Android

Payroll, HR and hiring for Australia, NZ, the UK and Asia. Here is what it does, as its own site describes it, and what it covers: AI features, time tracking, payroll.

But there's no US edition, so it can't pay a US team.
From our grade for features
AI Payroll Agent
Hero AI prepares pay runs and flags anomalies for a person to approve, using the timesheet, leave and employee data already in the platform.
Australian payroll compliance
Handles Single Touch Payroll Phase 2, SuperStream, award interpretation and penalty rates, and pays super every pay run through HeroClear.
Payroll in other countries
Regional editions file UK RTI submissions with HMRC, New Zealand payday filing with Inland Revenue, Singapore CPF reports and Malaysian EPF and PCB.
Rostering and time and attendance
An add-on builds rosters, records hours with time clocks and geofencing, allows shift swaps and feeds approved hours into pay.
HR and recruitment
HR plans cover leave, records, onboarding and performance reviews, and job posts reach Employment Hero's own pool of more than 2.3 million candidates.
Employment Hero Work app
Employees view payslips and timesheets, apply for leave and check upcoming shifts from the iPhone and Android app.

Where it runs

  • Web
  • iOS
  • Android

What it works with

Its own pages name no integrations.

Employment Hero is made by Employment Hero Pty Ltd.

Part 04 · Standing

Where it stands

Its grades against its category, and whether to keep it or make your own

0/18

Other payroll services it is graded above

Employment Hero's GPA of 1.8 is higher than 0 of the 18 other payroll services we grade.

It stands best on platforms and integrations (B, above 2 of 18) and worst on free plan and trial (F, above 0).

Each grade against the category

Every bar is all 19 payroll services we grade, cut by the letter each got. Employment Hero’s own letter is outlined.

  • CValue for moneyAbove 1 of 18
  • FFree plan and trialAbove 0 of 18
  • CFeaturesAbove 0 of 18
  • CEase of useAbove 0 of 18
  • BPlatforms and integrationsAbove 2 of 18

Keep it, or make your own?

Whether this is something you could build for yourself with an AI app builder, and what you would give up.

Keep it

To replace Employment Hero you would be making payroll taxes worked out and filed with the government for you. That is not a weekend's work, with an AI app builder or without one.

That makes this kind of software worth paying for, not this one in particular: 18 of the 18 other payroll services grade higher.

What you could make

  • Time tracking: an app builder makes this well.

What you could not

  • Payroll taxes worked out and filed with the government for you.
  • A real app for iOS and Android. Something home-made would be a web page.
  • AI features, unless you pay a model provider for each request yourself.

What this rests on. Employment Hero’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

Part 05 · Alternatives

The alternatives

The tools it is most often weighed against, side by side

Deel, Rippling, Remote, Oyster and Gusto

The 5 tools Employment Hero is most often weighed against, with where each one differs from it.

Part 06 · Questions

Quick answers

The questions people ask about it, each answered in a line or two

10

Questions, each answered in a line or two

The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.

Is Employment Hero free?

No. Employment Hero is a paid product, starting at A$10 per user / month for payroll, minimum 10 users (Australian dollars).

How much does Employment Hero cost?

Employment Hero lists 4 plans. Payroll: A$10 per user / month, minimum 10 users.

What platforms does Employment Hero work on?

Employment Hero is available on Web, iOS and Android.

Does Employment Hero have a Windows app?

No Windows app was listed when its pages were read on Oct 17, 2026. Employment Hero is listed for Web, iOS and Android.

Does Employment Hero have a macOS app?

No macOS app was listed when its pages were read on Oct 17, 2026. Employment Hero is listed for Web, iOS and Android.

Is Employment Hero open source?

Employment Hero is not described as open source on its own site, as read on Oct 17, 2026.

Who makes Employment Hero?

Employment Hero is made by Employment Hero Pty Ltd.

What are the alternatives to Employment Hero?

The closest alternatives to Employment Hero in our directory are Deel, Rippling, Remote, Oyster and Gusto.

How does Employment Hero compare with other payroll services?

Employment Hero's GPA of 1.8 is higher than 0 of the 18 other payroll services we grade.

Could I make my own version of Employment Hero?

To replace Employment Hero you would be making payroll taxes worked out and filed with the government for you.

Where this guide comes from

The prices, plans, platforms and features were read from Employment Hero’s own pages on Oct 17, 2026, and the grades were given on Oct 17, 2026. Graded from this listing, whose facts were read from Employment Hero's own pages on 17 October 2026. Not based on using the product, and shorter than our full reviews.

Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Employment Hero Pty Ltd. Prices change, so check employmenthero.com before you buy.

Part 07 · About

About ToolGPA

Who made this guide, what else is on the site, and how to cite it

1,880

Tools graded, in 47 categories

ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.

ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.

  • 1,880

    tools graded

  • 47

    categories

  • 426

    price changes on record

  • 579

    apps priced in 12 countries

What else is on toolgpa.com

Scan for the live page

Prices and grades as they are today

Quoting this guide?

Please name ToolGPA and link to the live page, so readers can check the figures for themselves:

ToolGPA, "Employment Hero: The Insider's Guide", checked Oct 17, 2026. https://toolgpa.com/tools/employment-hero

Know someone choosing between payroll services?

Send them this guide: toolgpa.com/tools/employment-hero/guide

ToolGPA elsewhere: youtube.com/@toolgpa

See our other guides

The best-graded payroll services after Employment Hero, each with an Insider's Guide of its own.

ToolGPA

Choosing software? Every tool graded, every price dated.

Compare tools at toolgpa.com ›

Everything in this guide is ToolGPA’s own summary of what Employment Hero’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. Employment Hero is a trademark of its owner, and this guide is not made, paid for or approved by Employment Hero Pty Ltd. Prices and plans change: check employmenthero.com before you buy.