The Gainsight PX Insider’s Guide
Everything we know about Gainsight PX in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Gainsight PX
The Insider’s Guide
Product analytics and in-app engagement from Gainsight
Every plan, grade, refund rule and rival among website and product analytics tools, read from Gainsight PX’s own pages.
Made by Gainsight · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Gainsight PX’s own pages, its app-store listings and our grades. Every fact in it is on Gainsight PX’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.8
GPA, above 8 of the 100 other website and product analytics tools we grade
Gainsight PX is the product experience product from Gainsight, the customer success software company. It combines product analytics, in-app guides and onboarding checklists, email campaigns and in-app surveys, and it connects to Gainsight CS and CRM data. The vendor lists support for web, mobile and desktop applications.
To get you started, here are 8 things to know about Gainsight PX, taken from its own pages and our grades.
It offers a free trial, but its length isn't stated.
- 1
Best for product analytics and in-app messages from Gainsight
Gainsight PX covers product analytics, in-app engagement, email campaigns and surveys.
- 2
You can try it first
A free trial is offered ('Try PX for Free'); its length is not stated on the pages read.
- 3
It runs on Web
Web.
- 4
Product analytics
Autonomous feature instrumentation, path and funnel analysis, and links to CS and CRM data to tie usage to bookings, retention and expansion.
- 5
In-app engagement
In-app guides, onboarding checklists and an In-App Hub, with throttling and prioritization to limit how many messages a user sees.
- 6
Email campaigns
Native email campaigns aimed at user activation and release awareness.
- 7
A 1.8 GPA, above 8 of 100
That is against the other website and product analytics tools we grade, on value, the free plan, features, ease of use and platforms.
- 8
Keep it
To replace Gainsight PX you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
Gainsight PX at a glance
- Pricing
- Free trial
- Free plan
- No
- Free trial
- A free trial is offered ('Try PX for Free'); its length is not stated on the pages read.
- Runs on
- Web
- Made by
- Gainsight
- Category
- Website & Product Analytics
- Our grade
- 1.8 GPA, weak
The report card
Best for product analytics and in-app messages from Gainsight
Gainsight PX covers product analytics, in-app engagement, email campaigns and surveys. It offers a free trial, but its length isn't stated. No prices are published, and the pricing page also lists separate Gainsight products.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No price is published; the page offers a price request. With nothing to compare, it sits in the middle. |
| Free plan and trial | D | A free trial is offered, but its length and card terms aren't stated on the pages we read, so we can't count it as a card-free trial. |
| Features | C | Product analytics, in-app engagement, email, surveys and segmentation. |
| Ease of use | C | No rating on record. It's built for companies with a product team, used through a browser dashboard. |
| Platforms and integrations | C | Web only. The listing names no integrations. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Gainsight PX is for
- Fits if you run a software product and want analytics plus in-app messages together
- Works for companies already on other Gainsight tools
Who it is not for
- Skip it if you need a price: you request one
- Tight if you want a known trial: the length isn't stated
- Not for you if you want a solo-friendly tool, as it's aimed at product teams
- Watch out: the pricing page also lists separate customer success and education plans
Good to know
Good for
- Product teams that already use Gainsight CS and want usage data in the same place
- Teams tying product usage to retention and expansion
- Companies with web, mobile and desktop products
Worth knowing
- No prices are published: the pricing page offers 'Request Pricing' and a free trial for Product Experience.
- Product Experience is one of several Gainsight products, and the pricing page also lists customer success and education plans that are separate.
- Setup is aimed at companies with a product team; it is used through a browser dashboard.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Gainsight PX's current pricing could not be confirmed from its own site.
No price is published; the page offers a price request.
We could not confirm Gainsight PX’s current prices from its own site, so this guide lists no plans. gainsight.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Product analytics and in-app engagement from Gainsight. Here is what it does, as its own site describes it, and what it covers: workflow automation, surveys, reports, dashboards.
Product analytics, in-app engagement, email, surveys and segmentation.
- Product analytics
- Autonomous feature instrumentation, path and funnel analysis, and links to CS and CRM data to tie usage to bookings, retention and expansion.
- In-app engagement
- In-app guides, onboarding checklists and an In-App Hub, with throttling and prioritization to limit how many messages a user sees.
- Email campaigns
- Native email campaigns aimed at user activation and release awareness.
- Surveys and feedback
- In-app surveys with targeting, including CES, CSAT and NPS.
- Segmentation
- Advanced segmentation for personalized engagement; the vendor says data freshness is measured in seconds.
Where it runs
- Web
What it works with
Its own pages name no integrations.
Gainsight PX is made by Gainsight.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
8/100
Other website and product analytics tools it is graded above
Gainsight PX's GPA of 1.8 is higher than 8 of the 100 other website and product analytics tools we grade, and level with 9.
It stands best on value for money (C, above 11 of 100) and worst on free plan and trial (D, above 17).
Each grade against the category
Every bar is all 101 website and product analytics tools we grade, cut by the letter each got. Gainsight PX’s own letter is outlined.
- CValue for moneyAbove 11 of 100
- DFree plan and trialAbove 17 of 100
- CFeaturesAbove 3 of 100
- CEase of useAbove 6 of 100
- CPlatforms and integrationsAbove 0 of 100
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Gainsight PX you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 83 of the 100 other website and product analytics tools grade higher.
What you could make
- Surveys and reports: an app builder makes these well.
What you could not
- Connections to other products, each kept working as those products change.
- Connections that pull numbers from dozens of other services.
What this rests on. Gainsight PX’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Pendo, Userpilot, Appcues, Mixpanel and Amplitude
The 5 tools Gainsight PX is most often weighed against, with where each one differs from it.
- 2.4GPA
Pendo
Free plan
Product analytics plus in-app guides, surveys and session replay.
- Pendo has a free plan. Gainsight PX does not, though it has a free trial.
- Gainsight PX also covers workflow automation, reports and dashboards.
- Pendo also covers web analytics and session replay.
- 2.0GPA
Userpilot
Free trial · from $299/mo
In-app onboarding, product analytics and feedback for SaaS teams.
- Gainsight PX also covers workflow automation and reports.
- Userpilot also covers session replay.
- 1.6GPA
Appcues
From $9,000/yr
In-product guides, checklists and surveys with usage analytics.
- Gainsight PX also covers reports.
- 3.0GPA
Mixpanel
Free plan · from $100/mo
Event-based product analytics with replays, flags and experiments.
- Mixpanel has a free plan. Gainsight PX does not, though it has a free trial.
- Gainsight PX also covers workflow automation, surveys, reports and dashboards.
- Mixpanel also covers web analytics, session replay and a/B testing.
- 3.0GPA
Amplitude
Free plan · from $900/yr
Product analytics with session replay, experiments and in-app guides.
- Amplitude has a free plan. Gainsight PX does not, though it has a free trial.
- Gainsight PX also covers workflow automation, reports and dashboards.
- Amplitude also covers web analytics, session replay and a/B testing.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
9
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Gainsight PX free?
No, Gainsight PX is a paid product, but you can try it first. A free trial is offered ('Try PX for Free'); its length is not stated on the pages read.
What platforms does Gainsight PX work on?
Gainsight PX is available on Web.
Does Gainsight PX have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Gainsight PX is listed for Web.
Does Gainsight PX have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Gainsight PX is listed for Web.
Is Gainsight PX open source?
Gainsight PX is not described as open source on its own site, as read on Nov 12, 2026.
Who makes Gainsight PX?
Gainsight PX is made by Gainsight.
What are the alternatives to Gainsight PX?
The closest alternatives to Gainsight PX in our directory are Pendo, Userpilot, Appcues, Mixpanel and Amplitude.
How does Gainsight PX compare with other website and product analytics tools?
Gainsight PX's GPA of 1.8 is higher than 8 of the 100 other website and product analytics tools we grade, and level with 9.
Could I make my own version of Gainsight PX?
To replace Gainsight PX you would be making connections to other products, each kept working as those products change.
Where this guide comes from
The prices, plans, platforms and features were read from Gainsight PX’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Gainsight's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Gainsight. Prices change, so check gainsight.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Gainsight PX, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/gainsight-px
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Gainsight PX: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/gainsight-px
Know someone choosing between website and product analytics tools?
Send them this guide: toolgpa.com/tools/gainsight-px/guide
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See our other guides
The best-graded website and product analytics tools after Gainsight PX, each with an Insider's Guide of its own.
- Website & Product Analytics Insider's GuideEvery one of the 101 website and product analytics tools we grade, compared
- Google Analytics Insider's GuideGoogle's free website and app analytics, with a paid 360 tier3.4 GPA
- Microsoft Clarity Insider's GuideFree session recordings and heatmaps from Microsoft, no traffic cap3.2 GPA
- PostHog Insider's GuideOpen-source product analytics with replays, flags and surveys3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Gainsight PX’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Gainsight PX is a trademark of its owner, and this guide is not made, paid for or approved by Gainsight. Prices and plans change: check gainsight.com before you buy.