The Guru Insider’s Guide
Everything we know about Guru in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Guru
The Insider’s Guide
Verified company knowledge base with AI search and agents
Every plan, grade, refund rule and rival among docs and wiki tools, read from Guru’s own pages.
Made by Guru Technologies, Inc. · checked Oct 5, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Guru’s own pages, its app-store listings and our grades. Every fact in it is on Guru’s page too, where it is kept up to date. Checked Oct 5, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.0
GPA, above 0 of the 51 other docs and wiki tools we grade
Guru is a knowledge platform that collects company information into a verified knowledge base and answers questions about it with cited, permission-aware AI. Its Knowledge Agents search more than 100 connected sources, draft documentation and flag stale or conflicting content for expert review. Guru is sold as a custom package through its sales team rather than at published per-seat prices.
To get you started, here are 7 things to know about Guru, taken from its own pages and our grades.
You can't sign up and poke about by yourself first either.
- 1
Best for one verified source of company answers
There's no native phone app, and small teams should look elsewhere.
- 2
It runs on Web
Web, with a browser extension too.
- 3
Verified knowledge base
Knowledge is organized into collections and kept current through verification. Usage signals, content age and policy rules handle most checks, and the rest are routed to assigned experts.
- 4
Knowledge Agents
Chat-style agents answer questions with citations, run multi-step research across sources and can act in connected systems, such as creating a ticket, as the signed-in user.
- 5
Search across connected sources
More than 100 connectors bring enterprise apps, databases and file systems into one search index, and each source keeps its original access permissions.
- 6
A 2.0 GPA, above 0 of 51
That is against the other docs and wiki tools we grade, on value, the free plan, features, ease of use and platforms.
- 7
Keep it
To replace Guru you would be making a search engine with an AI model behind it. That is not a weekend's work, with an AI app builder or without one.
Guru at a glance
- Pricing
- Paid
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web, Browser extension
- Made by
- Guru Technologies, Inc.
- Category
- Docs & Wikis
- Our grade
- 2.0 GPA, fair
The report card
Best for one verified source of company answers
Guru pulls company knowledge into one verified knowledge base, then answers questions about it with citations inside Slack, Teams or your browser. There's no price, no free plan, no trial and no sign-up button: you talk to sales, every invited user takes a paid seat, readers included, and Guru doesn't issue refunds. There's no native phone app, and small teams should look elsewhere.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No prices are published at all: the pricing page describes custom packages scoped with sales, so this lands where any unpriced tool lands. Two things to know before that call: people who only read still take a paid seat, and Guru doesn't issue refunds. |
| Free plan and trial | F | Nothing free on record: no free plan, no trial and no self-serve sign-up. The only way in is a conversation with the sales team, and a money-back arrangement isn't on offer either. |
| Features | B | It covers the whole internal-wiki job: collections kept current through verification, agents that answer with citations and can act in connected systems, search across more than 100 sources that keeps each one's permissions, plus SAML SSO, SCIM and audit logs. |
| Ease of use | C | No app rating on record, and there's real setting-up here: collections to build, experts to assign for verification, and connectors to wire before the answers are any good. You can't sign up and poke about by yourself first either. |
| Platforms and integrations | B | Web and a browser extension for Chrome, Edge and Opera, with Slack, Teams, more than 100 connectors and an MCP server doing the heavy lifting. There's no native mobile app and no desktop app: phones get a mobile web app or Slack. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Guru is for
- Fits if you want one checked source of answers for staff and for your AI tools
- Works for support, sales or IT teams that need cited answers without leaving Slack or Teams
Who it is not for
- Skip it if you want to see a price or try it before talking to sales, because you can't do either
- Pricey if most of your people only read, since every invited user takes a paid seat
- Not for you if you want a native phone app, as mobile means a web app or Slack
- Watch out: canceling needs written notice 15 days before renewal, and Guru doesn't issue refunds
- Tight if you're small, as setup means building collections, assigning experts and wiring connectors
Good to know
Good for
- Companies that want one verified source of answers for staff and AI tools
- Support, sales and IT teams that need cited answers inside Slack or Teams
- Organizations that need audit trails and permission-aware AI answers
Worth knowing
- Guru publishes no prices: its pricing page describes custom packages scoped with the sales team, and the site offers no self-serve signup.
- Every invited user takes a paid seat, including people who only read content.
- There is no native mobile app; phones use a mobile web app or Slack, and Guru says its desktop experience has the most complete functionality.
- Canceling requires written notice at least 15 days before the renewal date, and Guru does not issue refunds.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
1
plan
Guru is a paid product.
No prices are published at all: the pricing page describes custom packages scoped with sales, so this lands where any unpriced tool lands.
Custom package
Custom
Quoted by sales from an organization's scale, knowledge complexity and AI maturity; includes platform access and a team of solution engineers.
Read from getguru.com on Oct 5, 2026.
Ways to pay less
Nonprofit
Guru for Good nonprofit pricing
Guru for Good offers the product at a reduced cost to eligible 501(c)(3) nonprofits that contact the company. The pricing page does not state the size of the discount.
Stated on getguru.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
2
Places it runs: Web and Browser extension
Verified company knowledge base with AI search and agents. Here is what it does, as its own site describes it, and what it covers: AI features, real-time collaboration, AI search, wiki, templates, AI agents.
There's no native mobile app and no desktop app: phones get a mobile web app or Slack.
- Verified knowledge base
- Knowledge is organized into collections and kept current through verification. Usage signals, content age and policy rules handle most checks, and the rest are routed to assigned experts.
- Knowledge Agents
- Chat-style agents answer questions with citations, run multi-step research across sources and can act in connected systems, such as creating a ticket, as the signed-in user.
- Search across connected sources
- More than 100 connectors bring enterprise apps, databases and file systems into one search index, and each source keeps its original access permissions.
- AI-drafted documentation
- Agents turn conversations, meetings and tickets into draft documents and route them to subject-matter experts for review before anything is published.
- Answers inside other tools
- Guru answers questions in Slack and Microsoft Teams, in a browser extension for Chrome, Edge and Opera, and through an MCP server that AI tools can query.
- Governance controls
- Role-based access, SAML SSO and SCIM, audit logs with lineage, and DLP masking that redacts personal and sensitive data when content is ingested.
Where it runs
- Web
- Browser extension
What it works with
- Slack
- Microsoft Teams
- Salesforce
- Zendesk
- Confluence
- SharePoint
- ChatGPT
- Claude
Guru is made by Guru Technologies, Inc.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
0/51
Other docs and wiki tools it is graded above
Guru's GPA of 2.0 is higher than 0 of the 51 other docs and wiki tools we grade, and level with 3.
It stands best on features (B, above 21 of 51) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 52 docs and wiki tools we grade, cut by the letter each got. Guru’s own letter is outlined.
- CValue for moneyAbove 10 of 51
- FFree plan and trialAbove 0 of 51
- BFeaturesAbove 21 of 51
- CEase of useAbove 9 of 51
- BPlatforms and integrationsAbove 10 of 51
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Guru you would be making a search engine with an AI model behind it. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 48 of the 51 other docs and wiki tools grade higher.
What you could make
- Wiki and templates: an app builder makes these well.
What you could not
- A search engine with an AI model behind it.
- An AI agent, with the models and the safeguards behind it.
- Several people working in it at the same moment.
- It plugs into other products, Slack, Microsoft Teams and Salesforce among them.
- What a company asks for before it lets staff use something: single sign-on, SCIM, audit logs and roles and permissions.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Guru’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Slite, Tettra, Confluence, Notion and Slab
The 5 tools Guru is most often weighed against, with where each one differs from it.
- 2.8GPA
Slite
Free trial · from $10/mo
Team knowledge base with doc verification and AI answers.
- Only Slite lists macOS, Windows, iOS and Android apps.
- Guru also covers templates.
- Slite also covers documents.
- 2.4GPA
Tettra
Free trial · from $8/mo
Internal knowledge base that answers team questions in Slack.
- Only Guru lists a browser extension.
- Guru also covers templates and AI agents.
- 3.0GPA
Confluence
Free plan · from $6.70/mo
Team wiki and docs workspace from Atlassian, tied to Jira.
- Confluence has a free plan. Guru does not.
- Only Guru lists a browser extension.
- Only Confluence lists iOS and Android apps.
- 3.2GPA
Notion
Free plan · from $10/mo
Workspace for docs, wikis, databases and projects with built-in AI.
- Notion has a free plan. Guru does not.
- Only Notion lists macOS, Windows, iOS and Android apps.
- Guru also covers AI search and AI agents.
- 2.8GPA
Slab
Free plan · from $6.67/mo
Knowledge base and team wiki with search across connected tools.
- Slab has a free plan. Guru does not.
- Only Slab lists macOS and Windows apps.
- Guru also covers AI agents.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
12
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Guru free?
No. Guru is a paid product.
How much does Guru cost?
Guru lists one plan. Custom package: custom pricing.
What platforms does Guru work on?
Guru is available on Web. It also has a browser extension.
Does Guru offer any discounts?
Guru publicly lists the following: Guru for Good nonprofit pricing.
Does Guru have an Android app?
No Android app was listed when its pages were read on Oct 5, 2026. Guru is listed for Web.
Does Guru have an iPhone app?
No iPhone app was listed when its pages were read on Oct 5, 2026. Guru is listed for Web.
Is Guru open source?
Guru is not described as open source on its own site, as read on Oct 5, 2026.
What does Guru integrate with?
Guru's listing names Slack, Microsoft Teams, Salesforce, Zendesk, Confluence, SharePoint, ChatGPT and Claude.
Who makes Guru?
Guru is made by Guru Technologies, Inc.
What are the alternatives to Guru?
The closest alternatives to Guru in our directory are Slite, Tettra, Confluence, Notion and Slab.
How does Guru compare with other docs and wiki tools?
Guru's GPA of 2.0 is higher than 0 of the 51 other docs and wiki tools we grade, and level with 3.
Could I make my own version of Guru?
To replace Guru you would be making a search engine with an AI model behind it.
Where this guide comes from
The prices, plans, platforms and features were read from Guru’s own pages on Oct 5, 2026, and the grades were given on Oct 10, 2026. Graded from this listing, whose facts were read from Guru's own pages on 5 October 2026. Also tested with a demo account on 2026-02-14.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Guru Technologies, Inc. Prices change, so check getguru.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Guru, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/guru
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Guru: The Insider's Guide", checked Oct 5, 2026. https://toolgpa.com/tools/guru
Know someone choosing between docs and wiki tools?
Send them this guide: toolgpa.com/tools/guru/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
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- ONLYOFFICE Insider's GuideOpen-source office suite for documents, sheets, slides and PDFs3.4 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Guru’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Guru is a trademark of its owner, and this guide is not made, paid for or approved by Guru Technologies, Inc. Prices and plans change: check getguru.com before you buy.