HelpSpot pricing
HelpSpot is a paid product with a free trial, starting at $899 per year for 3 agents.
Black Friday: is there a HelpSpot sale?
Plans and prices
- Starts at
- $899 per year for 3 agents
- Free plan
- None
- Free trial
- 21-day free trial, no credit card required
| Plan | Price | What you get |
|---|---|---|
| 3 agents | $899per year for up to 3 agents, billed annually | Annual license for 3 agents, every feature included. Cloud or self-hosted at the same price. |
| 5 agents | $1,299per year for up to 5 agents, billed annually | Annual license for 5 agents. Unlimited tickets and mailboxes. |
| 10 agents | $2,199per year for up to 10 agents, billed annually | Annual license for 10 agents; the pricing calculator opens on this size. |
| 25 agents | $4,999per year for up to 25 agents, billed annually | Annual license for 25 agents. Larger tiers run to 2,000 agents. |
| 50 agents | $9,999per year for up to 50 agents, billed annually | Annual license for 50 agents, the largest tier shown here at under $200 a year per agent. |
Read from helpspot.com on Nov 13, 2026. Prices change, so confirm with HelpSpot before you buy.
Ways to pay less for HelpSpot
- Nonprofit15% off for non-profits and schools
HelpSpot says it gives 15% off to qualified non-profit organizations and academic institutions; the discount is arranged through its sales team.
Stated on helpspot.com
How HelpSpot's price compares
| Tool | Starts at | Free plan | |
|---|---|---|---|
| HelpSpot | $899 per year for 3 agents | No | |
| Zammad | €7 per agent / month, billed annually (€9 billed monthly) | Yes | Compare |
| FreeScout | Free | Yes | Compare |
| osTicket | $12 per agent / month, for the cloud-hosted edition (billing basis not stated) | Yes | Compare |
| Deskpro | $39 per agent / month, billed annually (minimum 5 agents) | No | Compare |
| Hesk | $29.99 per month for up to 10 agents (Hesk Cloud) | Yes | Compare |
Each price is the vendor’s own, with its billing basis as stated. Check dates are on each tool’s page.
HelpSpot pricing questions
Is HelpSpot free?
No, HelpSpot is a paid product, but you can try it first. 21-day free trial, no credit card required.
How much does HelpSpot cost?
HelpSpot lists 5 plans. 3 agents: $899 per year for up to 3 agents, billed annually. 5 agents: $1,299 per year for up to 5 agents, billed annually. 10 agents: $2,199 per year for up to 10 agents, billed annually. 25 agents: $4,999 per year for up to 25 agents, billed annually. 50 agents: $9,999 per year for up to 50 agents, billed annually. Prices were read from helpspot.com on Nov 13, 2026.
Does HelpSpot have a free trial?
Yes. 21-day free trial, no credit card required.
Does HelpSpot have a nonprofit discount?
15% off for non-profits and schools. HelpSpot says it gives 15% off to qualified non-profit organizations and academic institutions; the discount is arranged through its sales team.
When were HelpSpot's prices last checked?
On Nov 13, 2026, against helpspot.com. Vendors change prices without notice, so confirm on their site before you buy.