The Interakt Insider’s Guide
Everything we know about Interakt in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Interakt
The Insider’s Guide
WhatsApp and Instagram marketing, inbox and chatbots for Indian brands
Every plan, grade, refund rule and rival among SMS and chat marketing tools, read from Interakt’s own pages.
Made by Jio Haptik Technologies Limited · checked Oct 18, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Interakt’s own pages, its app-store listings and our grades. Every fact in it is on Interakt’s page too, where it is kept up to date. Checked Oct 18, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.6
GPA, above 13 of the 14 other SMS and chat marketing tools we grade
Interakt is a WhatsApp Business API and Instagram automation platform from Jio Haptik, aimed at Indian online stores and small businesses. It sends bulk WhatsApp campaigns, runs FAQ and chatbot flows, takes orders through catalogs and payments, and gives the team a shared inbox. Plans are priced in rupees, with WhatsApp message charges billed per message on top.
To get you started, here are 9 things to know about Interakt, taken from its own pages and our grades.
There's the WhatsApp Business API to set up, templates to write and chatbot flows to build, and the chatbots start on Growth.
- 1
Best for WhatsApp and Instagram selling for Indian brands
It's cheap, but it's priced in rupees only, and WhatsApp messages are charged on top.
- 2
Paid plans start at about $10.33 a month
As its pricing page puts it: ₹999 per month (Instagram only; plus taxes).
- 3
You can try it first
14-day free trial with all features, no credit card required
- 4
It runs on 3 platforms
Web, iOS and Android.
- 5
WhatsApp campaigns
One-time and ongoing bulk campaigns with click tracking, automatic retries and conversion tracking through custom events.
- 6
Instagram automation
Unlimited DM and comment replies, "price please" auto-replies and giveaway flows that collect followers' WhatsApp numbers.
- 7
Shared team inbox
Unlimited agents answer WhatsApp and Instagram chats together, with welcome, away and delayed auto-replies.
- 8
A 2.6 GPA, above 13 of 14
That is against the other SMS and chat marketing tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Interakt you would be making the WhatsApp Business API, which Meta opens only through approved partners. That is not a weekend's work, with an AI app builder or without one.
Interakt at a glance
- Pricing
- Free trial, from ₹999 per month (Instagram only; plus taxes)
- Free plan
- No
- Free trial
- 14-day free trial with all features, no credit card required
- Runs on
- Web, iOS, Android
- Made by
- Jio Haptik Technologies Limited
- Category
- SMS & Chat Marketing
- Our grade
- 2.6 GPA, good
The report card
Best for WhatsApp and Instagram selling for Indian brands
Interakt, from Jio Haptik, covers WhatsApp and Instagram for Indian online stores: bulk WhatsApp campaigns, Instagram DM and comment automation, chatbots, catalogs and payments, with unlimited agents in a shared inbox. It's cheap, but it's priced in rupees only, and WhatsApp messages are charged on top.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | B | Starter with WhatsApp is ₹11,999 a year plus taxes, sold only yearly or quarterly, which undercuts its WhatsApp rivals' dollar plans at any recent exchange rate. No dollar price is published, and US marketing templates cost $0.028 each on top. Chatbots need Growth at ₹2,799 a month. |
| Free plan and trial | C | No free plan, but a 14-day free trial with all features and no credit card. That's a fair look at both WhatsApp and Instagram. |
| Features | B | The whole job on two channels: bulk WhatsApp campaigns with click and conversion tracking, Instagram DM and comment automation, a shared inbox with unlimited agents, chatbots, catalogs, WhatsApp Pay and click-to-WhatsApp ads. AI agents cost ₹3,000 a month extra. |
| Ease of use | C | No App Store rating on record. There's the WhatsApp Business API to set up, templates to write and chatbot flows to build, and the chatbots start on Growth. |
| Platforms and integrations | B | Web, iPhone and Android, with Shopify, WooCommerce, Razorpay, PayU, WebEngage, MoEngage, CleverTap and Google Sheets. Growth allows Shopify plus one more app, and there's no desktop app, which an A needs. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Interakt is for
- Great if you run an Indian Shopify or WooCommerce store and sell over WhatsApp
- Handy when Instagram followers keep commenting "price please" and want an answer
- Good for teams who want unlimited agents on one WhatsApp number
Who it is not for
- Not for you if you want to pay in dollars, as prices are only in rupees plus taxes
- Tight if you want chatbots on the cheapest plan, as they start on Growth
- Pricey if you want AI agents, which cost ₹3,000 a month on top of Growth or Advanced
Good to know
Good for
- Indian Shopify and WooCommerce stores selling over WhatsApp
- Small brands automating Instagram DMs and comment replies
- Teams that want unlimited agents on one WhatsApp number
Worth knowing
- Prices are shown only in rupees, plus taxes; no dollar plan price is published.
- Template messages to US numbers cost $0.028 for marketing and $0.004 for utility on Starter, per Interakt's rate table; Enterprise drops the template markup.
- The WhatsApp AI agents add-on costs ₹3,000 a month and needs Growth or Advanced; the Sales CRM is a separate ₹2,499 a month product.
- Growth includes Shopify plus one of the listed apps; more integrations need Advanced.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
~$10.33
A month to start
Interakt is a paid product with a free trial, starting at ₹999 per month (Instagram only; plus taxes).
That's a fair look at both WhatsApp and Instagram.
Starter
₹999
per month (Instagram only; plus taxes)
Instagram DM and comment automation with a shared inbox. Starter with WhatsApp is sold only quarterly (₹3,499) or yearly (₹11,999).
Growth
₹2,799
per month (plus taxes), billed monthly
WhatsApp and Instagram, unlimited agents, FAQ and linear chatbots, catalogs, native payments, public APIs, Shopify plus one more app.
Advanced
₹3,799
per month (plus taxes), billed monthly
Adds branching chatbots with API calls and conditions, chat auto-assignment, advanced webhooks and unlimited apps.
Enterprise
Custom
Adds the RCS channel, higher rate limits and campaign speeds, no markup on template messages, and personal support.
Trying it first
14-day free trial with all features, no credit card required
Read from interakt.shop on Oct 18, 2026.
Ways to pay less
Annual discount
Save 20% with yearly or 8% with quarterly billing
Interakt's pricing page takes 20% off for yearly billing and 8% for quarterly: Growth is ₹26,399 a year or ₹7,699 a quarter, against ₹2,799 a month.
Stated on interakt.shop
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
WhatsApp and Instagram marketing, inbox and chatbots for Indian brands. Here is what it does, as its own site describes it, and what it covers: public API, shared inbox, marketing automation, whatsApp messaging, chatbots.
Web, iPhone and Android, with Shopify, WooCommerce, Razorpay, PayU, WebEngage, MoEngage, CleverTap and Google Sheets.
- WhatsApp campaigns
- One-time and ongoing bulk campaigns with click tracking, automatic retries and conversion tracking through custom events.
- Instagram automation
- Unlimited DM and comment replies, "price please" auto-replies and giveaway flows that collect followers' WhatsApp numbers.
- Shared team inbox
- Unlimited agents answer WhatsApp and Instagram chats together, with welcome, away and delayed auto-replies.
- Chatbot builder
- Linear chatbot flows from Growth; Advanced adds branching, logic, API calls and automatic agent assignment.
- WhatsApp commerce
- Product catalogs, carts, WhatsApp Pay and payment links in the chat, with webhooks for carts, orders and payment confirmations.
- Click-to-WhatsApp ads
- Launch ads that open a WhatsApp chat and send conversion data back to Meta.
Where it runs
- Web
- iOS
- Android
What it works with
- Shopify
- WooCommerce
- Razorpay
- PayU
- WebEngage
- MoEngage
- CleverTap
- Google Sheets
Interakt is made by Jio Haptik Technologies Limited.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
13/14
Other SMS and chat marketing tools it is graded above
Interakt's GPA of 2.6 is higher than 13 of the 14 other SMS and chat marketing tools we grade, and level with 1.
It stands best on value for money (B, above 10 of 14) and worst on ease of use (C, above 0).
Its paid plans start at about $10.33 a month, against a middle price of $26.59 for the category: 0 of the 13 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4, and no tool on the category's chart scores higher without costing more.
Each grade against the category
Every bar is all 15 SMS and chat marketing tools we grade, cut by the letter each got. Interakt’s own letter is outlined.
- BValue for moneyAbove 10 of 14
- CFree plan and trialAbove 1 of 14
- BFeaturesAbove 9 of 14
- CEase of useAbove 0 of 14
- BPlatforms and integrationsAbove 1 of 14
Price against what you get
Each dot is one of 14 SMS and chat marketing tools. Further left costs less; higher up scores better on features, ease of use and platforms. Interakt is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Interakt you would be making the WhatsApp Business API, which Meta opens only through approved partners. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.6 is higher than 13 of the 14 other SMS and chat marketing tools we grade. It costs $123.93 a year.
What you could not
- The WhatsApp Business API, which Meta opens only through approved partners.
- One mailbox that several people work at once.
- Email sent in volume that still reaches the inbox.
- A chatbot builder hooked into the messaging apps.
- A real app for iOS and Android. Something home-made would be a web page.
- It plugs into other products, Shopify, WooCommerce and Razorpay among them, and has an API.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Interakt’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
AiSensy, Wati, Gallabox, SleekFlow and Manychat
The 5 tools Interakt is most often weighed against, with where each one differs from it.
- 2.4GPA
AiSensy
Free plan · from $40.50/mo
WhatsApp API for broadcasts, retargeting and click-to-WhatsApp ads.
- AiSensy has a free plan. Interakt does not, though it has a free trial.
- 2.4GPA
Wati
Free trial · from $59/mo
WhatsApp Business API inbox with broadcasts, chatbots and ad flows.
- 2.2GPA
Gallabox
Free trial · from $112/mo
WhatsApp, Instagram and web chat with AI agents for lead follow-up.
- Gallabox also covers AI support agent.
- 2.2GPA
SleekFlow
Free trial · from $49/mo
Shared inbox and AI agents for WhatsApp, social chats, SMS and email.
- Interakt also covers chatbots.
- SleekFlow also covers AI support agent.
- 2.4GPA
Manychat
Free plan · from $169/yr
Instagram, WhatsApp and Messenger DM automation for creators and shops.
- Manychat has a free plan. Interakt does not, though it has a free trial.
- Interakt also covers shared inbox.
- Manychat also covers live chat.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Interakt free?
No, Interakt is a paid product, but you can try it first. 14-day free trial with all features, no credit card required.
How much does Interakt cost?
Interakt lists 4 plans. Starter: ₹999 per month (Instagram only; plus taxes).
What platforms does Interakt work on?
Interakt is available on Web, iOS and Android.
Does Interakt offer any discounts?
Interakt publicly lists the following: Save 20% with yearly or 8% with quarterly billing.
Does Interakt have a Windows app?
No Windows app was listed when its pages were read on Oct 18, 2026. Interakt is listed for Web, iOS and Android.
Does Interakt have a macOS app?
No macOS app was listed when its pages were read on Oct 18, 2026. Interakt is listed for Web, iOS and Android.
Is Interakt open source?
Interakt is not described as open source on its own site, as read on Oct 18, 2026.
Does Interakt have an API?
Yes. Interakt offers a public API, according to its own site.
What does Interakt integrate with?
Interakt's listing names Shopify, WooCommerce, Razorpay, PayU, WebEngage, MoEngage, CleverTap and Google Sheets.
Who makes Interakt?
Interakt is made by Jio Haptik Technologies Limited.
What are the alternatives to Interakt?
The closest alternatives to Interakt in our directory are AiSensy, Wati, Gallabox, SleekFlow and Manychat.
How does Interakt compare with other SMS and chat marketing tools?
Interakt's GPA of 2.6 is higher than 13 of the 14 other SMS and chat marketing tools we grade, and level with 1.
Is Interakt good value for money?
ToolGPA grades Interakt B for value for money. Its paid plans start at about $10.33 a month, against a middle price of $26.59 for the category: 0 of the 13 others that charge start lower.
Could I make my own version of Interakt?
To replace Interakt you would be making the WhatsApp Business API, which Meta opens only through approved partners.
Where this guide comes from
The prices, plans, platforms and features were read from Interakt’s own pages on Oct 18, 2026, and the grades were given on Oct 18, 2026. Graded from this listing, whose facts were read from Interakt's own pages on 18 October 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Jio Haptik Technologies Limited. Prices change, so check interakt.shop before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
2,281
Tools graded, in 73 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
2,281
tools graded
73
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Interakt, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/interakt
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Interakt: The Insider's Guide", checked Oct 18, 2026. https://toolgpa.com/tools/interakt
Know someone choosing between SMS and chat marketing tools?
Send them this guide: toolgpa.com/tools/interakt/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded SMS and chat marketing tools after Interakt, each with an Insider's Guide of its own.
- SMS & Chat Marketing Insider's GuideEvery one of the 15 SMS and chat marketing tools we grade, compared
- Chatfuel Insider's GuideAI chatbots for WhatsApp, Instagram and Facebook with a usage wallet2.6 GPA
- AiSensy Insider's GuideWhatsApp API for broadcasts, retargeting and click-to-WhatsApp ads2.4 GPA
- Manychat Insider's GuideInstagram, WhatsApp and Messenger DM automation for creators and shops2.4 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Interakt’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. Interakt is a trademark of its owner, and this guide is not made, paid for or approved by Jio Haptik Technologies Limited. Prices and plans change: check interakt.shop before you buy.