Interakt
WhatsApp and Instagram marketing, inbox and chatbots for Indian brands
Interakt report card
Good · out of 4.0 · graded Oct 18, 2026
Best for WhatsApp and Instagram selling for Indian brands
Interakt, from Jio Haptik, covers WhatsApp and Instagram for Indian online stores: bulk WhatsApp campaigns, Instagram DM and comment automation, chatbots, catalogs and payments, with unlimited agents in a shared inbox. It's cheap, but it's priced in rupees only, and WhatsApp messages are charged on top.
Who Interakt is for
- Great if you run an Indian Shopify or WooCommerce store and sell over WhatsApp
- Handy when Instagram followers keep commenting "price please" and want an answer
- Good for teams who want unlimited agents on one WhatsApp number
Who Interakt is not for
- Not for you if you want to pay in dollars, as prices are only in rupees plus taxes
- Tight if you want chatbots on the cheapest plan, as they start on Growth
- Pricey if you want AI agents, which cost ₹3,000 a month on top of Growth or Advanced
Why Interakt gets a 2.6
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- BValue for moneyStarter with WhatsApp is ₹11,999 a year plus taxes, sold only yearly or quarterly, which undercuts its WhatsApp rivals' dollar plans at any recent exchange rate. No dollar price is published, and US marketing templates cost $0.028 each on top. Chatbots need Growth at ₹2,799 a month.
- CFree plan and trialNo free plan, but a 14-day free trial with all features and no credit card. That's a fair look at both WhatsApp and Instagram.
- BFeaturesThe whole job on two channels: bulk WhatsApp campaigns with click and conversion tracking, Instagram DM and comment automation, a shared inbox with unlimited agents, chatbots, catalogs, WhatsApp Pay and click-to-WhatsApp ads. AI agents cost ₹3,000 a month extra.
- CEase of useNo App Store rating on record. There's the WhatsApp Business API to set up, templates to write and chatbot flows to build, and the chatbots start on Growth.
- BPlatforms and integrationsWeb, iPhone and Android, with Shopify, WooCommerce, Razorpay, PayU, WebEngage, MoEngage, CleverTap and Google Sheets. Growth allows Shopify plus one more app, and there's no desktop app, which an A needs.
What these grades rest on. Graded from this listing, whose facts were read from Interakt's own pages on 18 October 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/interakt#review"><img src="https://toolgpa.com/badge/interakt.svg" alt="Interakt: 2.6 GPA on ToolGPA" width="196" height="56"></a>Where Interakt stands among SMS and chat marketing tools
Interakt's GPA of 2.6 is higher than 13 of the 14 other SMS and chat marketing tools we grade, and level with 1.
It stands best on value for money (B, above 10 of 14) and worst on ease of use (C, above 0).
Its paid plans start at about $10.33 a month, against a middle price of $26.59 for the category: 0 of the 13 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4, and no tool on the category's chart scores higher without costing more.
Each grade against the category
Every bar is all 15 SMS and chat marketing tools we grade, cut by the letter each got. Interakt’s own letter is outlined.
- BValue for moneyAbove 10 of 14, level with 4
- CFree plan and trialAbove 1 of 14, level with 13
- BFeaturesAbove 9 of 14, level with 5
- CEase of useAbove 0 of 14, level with 12
- BPlatforms and integrationsAbove 1 of 14, level with 13
Price against what you get
Each dot is one of 14 SMS and chat marketing tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Interakt, or make your own?
Keep it
To replace Interakt you would be making the WhatsApp Business API, which Meta opens only through approved partners. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.6 is higher than 13 of the 14 other SMS and chat marketing tools we grade. It costs $123.93 a year.
What you could not
- The WhatsApp Business API, which Meta opens only through approved partners.
- One mailbox that several people work at once.
- Email sent in volume that still reaches the inbox.
- A chatbot builder hooked into the messaging apps.
- A real app for iOS and Android. Something home-made would be a web page.
- It plugs into other products, Shopify, WooCommerce and Razorpay among them, and has an API.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Interakt’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Interakt?
Interakt is a WhatsApp Business API and Instagram automation platform from Jio Haptik, aimed at Indian online stores and small businesses. It sends bulk WhatsApp campaigns, runs FAQ and chatbot flows, takes orders through catalogs and payments, and gives the team a shared inbox. Plans are priced in rupees, with WhatsApp message charges billed per message on top.
Interakt is a paid product with a free trial, starting at ₹999 per month (Instagram only; plus taxes). See every plan
Good for
- Indian Shopify and WooCommerce stores selling over WhatsApp
- Small brands automating Instagram DMs and comment replies
- Teams that want unlimited agents on one WhatsApp number
Worth knowing
- Prices are shown only in rupees, plus taxes; no dollar plan price is published.
- Template messages to US numbers cost $0.028 for marketing and $0.004 for utility on Starter, per Interakt's rate table; Enterprise drops the template markup.
- The WhatsApp AI agents add-on costs ₹3,000 a month and needs Growth or Advanced; the Sales CRM is a separate ₹2,499 a month product.
- Growth includes Shopify plus one of the listed apps; more integrations need Advanced.
Key features
- WhatsApp campaigns
- One-time and ongoing bulk campaigns with click tracking, automatic retries and conversion tracking through custom events.
- Instagram automation
- Unlimited DM and comment replies, "price please" auto-replies and giveaway flows that collect followers' WhatsApp numbers.
- Shared team inbox
- Unlimited agents answer WhatsApp and Instagram chats together, with welcome, away and delayed auto-replies.
- Chatbot builder
- Linear chatbot flows from Growth; Advanced adds branching, logic, API calls and automatic agent assignment.
- WhatsApp commerce
- Product catalogs, carts, WhatsApp Pay and payment links in the chat, with webhooks for carts, orders and payment confirmations.
- Click-to-WhatsApp ads
- Launch ads that open a WhatsApp chat and send conversion data back to Meta.
Interakt pricing
- Starts at
- ₹999 per month (Instagram only; plus taxes)
- Free plan
- None
- Free trial
- 14-day free trial with all features, no credit card required
| Plan | Price | What you get |
|---|---|---|
| Starter | ₹999per month (Instagram only; plus taxes) | Instagram DM and comment automation with a shared inbox. Starter with WhatsApp is sold only quarterly (₹3,499) or yearly (₹11,999). |
| Growth | ₹2,799per month (plus taxes), billed monthly | WhatsApp and Instagram, unlimited agents, FAQ and linear chatbots, catalogs, native payments, public APIs, Shopify plus one more app. |
| Advanced | ₹3,799per month (plus taxes), billed monthly | Adds branching chatbots with API calls and conditions, chat auto-assignment, advanced webhooks and unlimited apps. |
| Enterprise | Custom | Adds the RCS channel, higher rate limits and campaign speeds, no markup on template messages, and personal support. |
Read from interakt.shop on Oct 18, 2026. Prices change, so confirm with Interakt before you buy.
Ways to pay less
- Annual discountSave 20% with yearly or 8% with quarterly billing
Interakt's pricing page takes 20% off for yearly billing and 8% for quarterly: Growth is ₹26,399 a year or ₹7,699 a quarter, against ₹2,799 a month.
Stated on interakt.shop
Works with
- Shopify
- WooCommerce
- Razorpay
- PayU
- WebEngage
- MoEngage
- CleverTap
- Google Sheets
Interakt alternatives
- Interakt vs AiSensy
Free plan · from $40.50/mo
- Interakt vs Wati
Free trial · from $59/mo
- Interakt vs Gallabox
Free trial · from $112/mo
- Interakt vs SleekFlow
Free trial · from $49/mo
- Interakt vs Manychat
Free plan · from $169/yr
Common questions
Is Interakt free?
No, Interakt is a paid product, but you can try it first. 14-day free trial with all features, no credit card required.
How much does Interakt cost?
Interakt lists 4 plans. Starter: ₹999 per month (Instagram only; plus taxes). Growth: ₹2,799 per month (plus taxes), billed monthly. Advanced: ₹3,799 per month (plus taxes), billed monthly. Enterprise: custom pricing. Prices were read from interakt.shop on Oct 18, 2026.
What platforms does Interakt work on?
Interakt is available on Web, iOS and Android.
Does Interakt offer any discounts?
Interakt publicly lists the following: Save 20% with yearly or 8% with quarterly billing.
Does Interakt have a Windows app?
No Windows app was listed when its pages were read on Oct 18, 2026. Interakt is listed for Web, iOS and Android.
Does Interakt have a macOS app?
No macOS app was listed when its pages were read on Oct 18, 2026. Interakt is listed for Web, iOS and Android.
Is Interakt open source?
Interakt is not described as open source on its own site, as read on Oct 18, 2026.
Does Interakt have an API?
Yes. Interakt offers a public API, according to its own site.
What does Interakt integrate with?
Interakt's listing names Shopify, WooCommerce, Razorpay, PayU, WebEngage, MoEngage, CleverTap and Google Sheets. A listing names up to eight integrations, so it may connect to more.
Who makes Interakt?
Interakt is made by Jio Haptik Technologies Limited.
What are the alternatives to Interakt?
The closest alternatives to Interakt in our directory are AiSensy, Wati, Gallabox, SleekFlow and Manychat. Each one has a side-by-side comparison with Interakt.
How does Interakt compare with other SMS and chat marketing tools?
Interakt's GPA of 2.6 is higher than 13 of the 14 other SMS and chat marketing tools we grade, and level with 1. It stands best on value for money (B, above 10 of 14) and worst on ease of use (C, above 0).
Is Interakt good value for money?
ToolGPA grades Interakt B for value for money. Its paid plans start at about $10.33 a month, against a middle price of $26.59 for the category: 0 of the 13 others that charge start lower. On features, ease of use and platforms it scores 2.7 out of 4, and no tool on the category's chart scores higher without costing more.
Could I make my own version of Interakt?
To replace Interakt you would be making the WhatsApp Business API, which Meta opens only through approved partners. That is not a weekend's work, with an AI app builder or without one. It is one of the better ones too: its GPA of 2.6 is higher than 13 of the 14 other SMS and chat marketing tools we grade. It costs $123.93 a year. What you could not make: The WhatsApp Business API, which Meta opens only through approved partners. One mailbox that several people work at once. Email sent in volume that still reaches the inbox. A chatbot builder hooked into the messaging apps. This is a judgement from its listing. We have not built one.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 18, 2026.