ChatMaxima review (2026): is it worth $19 a month, billed yearly?
Omnichannel chat inbox with AI chatbots across WhatsApp, SMS and web
Black Friday: is there a ChatMaxima sale?
ChatMaxima report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for an inbox across WhatsApp, Instagram and more
ChatMaxima brings WhatsApp, Instagram, Messenger, SMS and web chat into one inbox, with chatbots, from $19 a month. But Starter caps you at 3 team members and 10,000 messages, and the API and white-labeling are on dearer plans.
Who ChatMaxima is for
- Fits if you want WhatsApp and other chats in one inbox
- Works for agencies that want workspaces, on the higher plans
Who ChatMaxima is not for
- Tight if you have 4 or more people: Starter allows 3, and extras are $6 a month
- Tight if you want the API: it isn't on Starter
- Watch out: white-labeling is Ultra only, at $499, with a setup cost quoted on request
- Watch out: each extra 10,000 messages is $10
Why ChatMaxima gets a 2.4
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- BValue for money$19 a month is inside the cheaper quarter of the category, and each plan is shown against a higher crossed-out price.
- CFree plan and trialA 7-day trial with no card, and no free plan.
- CFeaturesInbox, chatbots, broadcasts and drips across channels, with the API missing from Starter.
- CEase of useNo store rating on record, and chatbots and channels need setting up.
- BPlatforms and integrationsWeb, iPhone and Android, with a REST API and 8 integrations; no desktop app.
What these grades rest on. Graded from this listing, whose facts were read from ChatMaxima's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/chatmaxima#review"><img src="https://toolgpa.com/badge/chatmaxima.svg" alt="ChatMaxima: 2.4 GPA on ToolGPA" width="196" height="56"></a>Where ChatMaxima stands among SMS and chat marketing tools
ChatMaxima's GPA of 2.4 is higher than 68 of the 77 other SMS and chat marketing tools we grade, and level with 7.
It stands best on value for money (B, above 66 of 77) and worst on features (C, above 3).
Its paid plans start at $19 a month, against a middle price of $36 for the category: 7 of the 50 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 2 tools score higher and cost less.
Each grade against the category
Every bar is all 78 SMS and chat marketing tools we grade, cut by the letter each got. ChatMaxima’s own letter is outlined.
- BValue for moneyAbove 66 of 77, level with 11
- CFree plan and trialAbove 41 of 77, level with 36
- CFeaturesAbove 3 of 77, level with 61
- CEase of useAbove 5 of 77, level with 70
- BPlatforms and integrationsAbove 19 of 77, level with 58
Price against what you get
Each dot is one of 51 SMS and chat marketing tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep ChatMaxima, or make your own?
Keep it
To replace ChatMaxima you would be making the WhatsApp Business API, which Meta opens only through approved partners. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.4 is higher than 68 of the 77 other SMS and chat marketing tools we grade. It costs $228 a year.
What you could not
- The WhatsApp Business API, which Meta opens only through approved partners.
- One mailbox that several people work at once.
- Texts to thousands of numbers, registered with the carriers.
- A chatbot builder hooked into the messaging apps.
- A chat box on your site that reaches you the moment a customer types.
- A real app for iOS and Android. Something home-made would be a web page.
- It plugs into other products, HubSpot, HighLevel and Zoho Recruit among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- Hooks into the device itself: widgets.
What this rests on. ChatMaxima’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is ChatMaxima?
ChatMaxima is a conversational marketing platform that brings WhatsApp, Instagram, Messenger, Telegram, email, SMS and web chat into one team inbox. It adds a drag-and-drop chatbot builder, AI assistants trained on a company's own content, broadcasts and drip campaigns. Higher plans are aimed at agencies and add workspaces and white-labeling.
Worth knowing
- Starter caps each channel at 1 account per workspace, 3 team members and 10,000 messages a month.
- Extra members cost $6 a month each, extra accounts $6, extra workspaces $19 and each additional 10,000 messages $10.
- The API is not on Starter. White-labeling is Ultra only, with a separate one-time setup cost quoted on request.
- The pricing page shows each plan against a higher crossed-out price; the lower price is what is charged.
Key features
- Unified team inbox
- Handle WhatsApp, Instagram DMs, Messenger, Telegram, email, SMS and website chat in one inbox, with a mobile app.
- AI chatbots and assistants
- MaxIA bots can be trained on a website, documents, Q&A and a knowledge base, with human takeover and a choice of AI model providers.
- Drag-and-drop automation
- A visual builder sets up chatbot flows and workflow automations without code.
- Broadcasts and drip campaigns
- Schedule broadcast messages and drip campaigns to segmented contact lists, with campaign analytics.
- Agency features
- Pro and above add multiple workspaces for clients and a branded chat widget; Ultra adds full platform white-labeling.
- REST API and integrations
- Developer API access on Pro and above, plus HubSpot, HighLevel, Zoho Recruit, WooCommerce, Google Sheets, Zapier and others.
ChatMaxima pricing
As of Nov 13, 2026, ChatMaxima is a paid product with a free trial, starting at $19 per month, billed monthly ($99 per year if billed yearly).
- Starts at
- $19 per month, billed monthly ($99 per year if billed yearly)
- Free plan
- None
- Free trial
- 7-day free trial, no credit card required
| Plan | Price | What you get |
|---|---|---|
| Starter | $19per month, billed monthly ($99 a year if billed yearly) | 1 workspace, 3 team members, 10,000 messages a month and all channels. Shown as $30 crossed out. |
| Pro | $99per month, billed monthly ($499 a year if billed yearly) | 5 workspaces, 15 team members, 50,000 messages a month, branded widget and API access. Shown as $150 crossed out. |
| Max | $299per month, billed monthly ($1,499 a year if billed yearly) | Unlimited workspaces and members, 100,000 messages a month. Shown as $600 crossed out. |
| Ultra | $499per month, billed monthly ($2,499 a year if billed yearly) | Adds full platform white-labeling and 200,000 messages a month. Shown as $1000 crossed out. |
| Enterprise | Custom | Custom volume, dedicated deployment, SSO, priority support and a 99.9% uptime SLA; quoted by sales. |
Read from chatmaxima.com on Nov 13, 2026. Prices change, so confirm with ChatMaxima before you buy.
Ways to pay less
- Annual discountYearly billing costs less than twelve months
The pricing page shows Starter at $99 a year against $19 a month, and labels the yearly plans as saving 57 to 58%.
Stated on chatmaxima.com
Works with
ChatMaxima alternatives
- ChatMaxima vs Wati
Free trial · from $59/mo
- ChatMaxima vs Manychat
Free plan · from $169/yr
- ChatMaxima vs Landbot
Free plan · from $36/mo
- ChatMaxima vs BotPenguin
Free plan · from $29/mo
- ChatMaxima vs Gallabox
Free trial · from $112/mo
Common questions
Does ChatMaxima have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. ChatMaxima is listed for Web, iOS and Android.
Does ChatMaxima have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. ChatMaxima is listed for Web, iOS and Android.
Is ChatMaxima open source?
ChatMaxima is not described as open source on its own site, as read on Nov 13, 2026.
Does ChatMaxima have an API?
Yes. ChatMaxima offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.