TextUs review (2026): is it worth $299 a month?
Business texting for recruiting, sales and customer teams
Black Friday: is there a TextUs sale?
TextUs report card
Weak · out of 4.0 · graded Nov 12, 2026
Best for texting for staffing and recruiting teams
TextUs is business texting used by staffing, recruiting and workforce teams, with direct connections to ATS and CRM systems. It has one published plan at $299 a month on a 12-month term, which is several times what most texting tools charge. There is no trial on record, and a named success manager is Enterprise only.
Who TextUs is for
- Fits if you recruit or staff and live in an ATS like Bullhorn
- Works for teams sending thousands of texts a month
Who TextUs is not for
- Pricey if you text fewer than a few thousand messages: $299 a month is the floor
- Not for you if you want month-to-month, since every agreement is 12 months
- Watch out: a long text or emoji uses more credits, MMS uses 3, and overage is $0.05 a message
- Too light for support without paying: Pro gets email and ticket support, a named manager is Enterprise only
Why TextUs gets a 1.6
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- DValue for money$299 a month on a 12-month term for 5,000 messages and 5 numbers. The category's dearest tenth starts at $112, and extra messages cost $0.02 each.
- FFree plan and trialNo free plan and no trial on record, and no month-to-month option.
- CFeaturesTexting, campaigns, automation, keywords and an inbox, with Bullhorn, Workday and Greenhouse links. Narrower than it looks: built for staffing, and the listing shows credit rules, not other uses.
- CEase of useNo store rating on record. A web inbox with a mobile app page, plus integrations to connect to your ATS.
- BPlatforms and integrationsWeb, with a mobile app page and Salesforce, HubSpot, Bullhorn, Workday, Greenhouse and Zapier.
What these grades rest on. Graded from this listing, whose facts were read from TextUs's own pages on 12 November 2026. Its pricing page showed no price in the text our reader got, so the listing's $299 wasn't re-checked. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/textus#review"><img src="https://toolgpa.com/badge/textus.svg" alt="TextUs: 1.6 GPA on ToolGPA" width="196" height="56"></a>Where TextUs stands among SMS and chat marketing tools
TextUs's GPA of 1.6 is higher than 0 of the 31 other SMS and chat marketing tools we grade, and level with 2.
It stands best on platforms and integrations (B, above 5 of 31) and worst on free plan and trial (F, above 0).
Its paid plans start at $299 a month, against a middle price of $38.25 for the category: 19 of the 19 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 6 tools score higher and cost less.
Each grade against the category
Every bar is all 32 SMS and chat marketing tools we grade, cut by the letter each got. TextUs’s own letter is outlined.
- DValue for moneyAbove 0 of 31, level with 5
- FFree plan and trialAbove 0 of 31, level with 7
- CFeaturesAbove 2 of 31, level with 20
- CEase of useAbove 0 of 31, level with 29
- BPlatforms and integrationsAbove 5 of 31, level with 26
Price against what you get
Each dot is one of 20 SMS and chat marketing tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep TextUs, or make your own?
Keep it
To replace TextUs you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 29 of the 31 other SMS and chat marketing tools grade higher. It costs $3,588 a year.
What you could not
- Texts to thousands of numbers, registered with the carriers.
- One mailbox that several people work at once.
- Email sent in volume that still reaches the inbox.
- The WhatsApp Business API, which Meta opens only through approved partners.
- Texts from a business number, registered with the carriers.
- It plugs into other products, Salesforce, HubSpot and Bullhorn among them, and has an API.
What this rests on. TextUs’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is TextUs?
TextUs is a business texting platform used by staffing, recruiting, workforce and customer teams. It covers SMS and MMS messaging, campaigns, automation, keywords and an inbox, with direct integrations for ATS and CRM systems. Pricing is a single published plan plus custom enterprise terms.
Worth knowing
- Every agreement starts with a 12-month term; month-to-month plans are not offered, though monthly billing is available on a 12-month commitment.
- Messages are bought as credits: a standard text is 1 credit, longer or emoji texts use more, and MMS uses 3.
- Overage past what you bought is billed at $0.05 per message.
- Pro includes email and ticket support; a named Customer Success Manager is Enterprise only.
Key features
- Campaigns and automation
- SMS and MMS broadcasts, automated campaigns and keywords, with an AI Rewrite tool inside the Smart Delivery Suite on the Pro plan.
- Inbox
- A shared inbox for one-to-one conversations, which the platform pages position for recruiters, sales reps and customer teams.
- ATS and CRM integrations
- Direct integrations cover Salesforce, HubSpot and applicant systems such as Bullhorn, Greenhouse and Workday, plus Zapier.
- WhatsApp messaging
- WhatsApp messaging is offered as a beta add-on to the Pro plan at $49 per user per month.
- Developer tools and mobile app
- The platform menu lists developer tools and a TextUs mobile app alongside the web inbox.
TextUs pricing
As of Nov 12, 2026, TextUs is a paid product, starting at $299 per month, 12-month term.
- Starts at
- $299 per month, 12-month term
- Free plan
- None
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Pro | $299per month, 12-month term, up to 5,000 messages | 5,000 messages and 5 phone numbers a month. Extra messages $0.02 each, extra numbers $49 a month, with a Smart Delivery Suite. |
| Enterprise | Custom | Custom volume pricing, a named Customer Success Manager, short-code and RCS Branded Sender eligibility. Sold through sales. |
Read from textus.com on Nov 12, 2026. Prices change, so confirm with TextUs before you buy.
Works with
TextUs alternatives
- TextUs vs Heymarket
Free trial · from $49/mo
- TextUs vs SimpleTexting
Free trial · from $23.20/mo
- TextUs vs EZ Texting
Free trial · from $20/mo
- TextUs vs Sakari
Free trial · from $25/mo
- TextUs vs SlickText
Free trial · from $24.17/mo
Common questions
Does TextUs have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. TextUs is listed for Web.
Does TextUs have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. TextUs is listed for Web.
Is TextUs open source?
TextUs is not described as open source on its own site, as read on Nov 12, 2026.
Does TextUs have an API?
Yes. TextUs offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.