The TextUs Insider’s Guide
Everything we know about TextUs in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
TextUs
The Insider’s Guide
Business texting for recruiting, sales and customer teams
Every plan, grade, refund rule and rival among SMS and chat marketing tools, read from TextUs’s own pages.
Made by TextUs · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from TextUs’s own pages, its app-store listings and our grades. Every fact in it is on TextUs’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.6
GPA, above 0 of the 31 other SMS and chat marketing tools we grade
TextUs is a business texting platform used by staffing, recruiting, workforce and customer teams. It covers SMS and MMS messaging, campaigns, automation, keywords and an inbox, with direct integrations for ATS and CRM systems. Pricing is a single published plan plus custom enterprise terms.
To get you started, here are 8 things to know about TextUs, taken from its own pages and our grades.
There is no trial on record, and a named success manager is Enterprise only.
- 1
Best for texting for staffing and recruiting teams
TextUs is business texting used by staffing, recruiting and workforce teams, with direct connections to ATS and CRM systems.
- 2
Paid plans start at $299 a month
As its pricing page puts it: $299 per month, 12-month term.
- 3
It runs on Web
Web.
- 4
Campaigns and automation
SMS and MMS broadcasts, automated campaigns and keywords, with an AI Rewrite tool inside the Smart Delivery Suite on the Pro plan.
- 5
Inbox
A shared inbox for one-to-one conversations, which the platform pages position for recruiters, sales reps and customer teams.
- 6
ATS and CRM integrations
Direct integrations cover Salesforce, HubSpot and applicant systems such as Bullhorn, Greenhouse and Workday, plus Zapier.
- 7
A 1.6 GPA, above 0 of 31
That is against the other SMS and chat marketing tools we grade, on value, the free plan, features, ease of use and platforms.
- 8
Keep it
To replace TextUs you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.
TextUs at a glance
- Pricing
- Paid, from $299 per month, 12-month term
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web
- Made by
- TextUs
- Category
- SMS & Chat Marketing
- Our grade
- 1.6 GPA, weak
The report card
Best for texting for staffing and recruiting teams
TextUs is business texting used by staffing, recruiting and workforce teams, with direct connections to ATS and CRM systems. It has one published plan at $299 a month on a 12-month term, which is several times what most texting tools charge. There is no trial on record, and a named success manager is Enterprise only.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | $299 a month on a 12-month term for 5,000 messages and 5 numbers. The category's dearest tenth starts at $112, and extra messages cost $0.02 each. |
| Free plan and trial | F | No free plan and no trial on record, and no month-to-month option. |
| Features | C | Texting, campaigns, automation, keywords and an inbox, with Bullhorn, Workday and Greenhouse links. Narrower than it looks: built for staffing, and the listing shows credit rules, not other uses. |
| Ease of use | C | No store rating on record. A web inbox with a mobile app page, plus integrations to connect to your ATS. |
| Platforms and integrations | B | Web, with a mobile app page and Salesforce, HubSpot, Bullhorn, Workday, Greenhouse and Zapier. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who TextUs is for
- Fits if you recruit or staff and live in an ATS like Bullhorn
- Works for teams sending thousands of texts a month
Who it is not for
- Pricey if you text fewer than a few thousand messages: $299 a month is the floor
- Not for you if you want month-to-month, since every agreement is 12 months
- Watch out: a long text or emoji uses more credits, MMS uses 3, and overage is $0.05 a message
- Too light for support without paying: Pro gets email and ticket support, a named manager is Enterprise only
Good to know
Good for
- Staffing and recruiting teams texting candidates and employees
- Teams that need ATS or CRM integrations
- Operations that send several thousand texts a month
Worth knowing
- Every agreement starts with a 12-month term; month-to-month plans are not offered, though monthly billing is available on a 12-month commitment.
- Messages are bought as credits: a standard text is 1 credit, longer or emoji texts use more, and MMS uses 3.
- Overage past what you bought is billed at $0.05 per message.
- Pro includes email and ticket support; a named Customer Success Manager is Enterprise only.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$299
A month to start
TextUs is a paid product, starting at $299 per month, 12-month term.
No free plan and no trial on record, and no month-to-month option.
Pro
$299
per month, 12-month term, up to 5,000 messages
5,000 messages and 5 phone numbers a month. Extra messages $0.02 each, extra numbers $49 a month, with a Smart Delivery Suite.
Enterprise
Custom
Custom volume pricing, a named Customer Success Manager, short-code and RCS Branded Sender eligibility. Sold through sales.
Read from textus.com on Nov 12, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Business texting for recruiting, sales and customer teams. Here is what it does, as its own site describes it, and what it covers: public API, shared inbox, marketing automation, business texting, sMS marketing, whatsApp messaging.
Texting, campaigns, automation, keywords and an inbox, with Bullhorn, Workday and Greenhouse links.
- Campaigns and automation
- SMS and MMS broadcasts, automated campaigns and keywords, with an AI Rewrite tool inside the Smart Delivery Suite on the Pro plan.
- Inbox
- A shared inbox for one-to-one conversations, which the platform pages position for recruiters, sales reps and customer teams.
- ATS and CRM integrations
- Direct integrations cover Salesforce, HubSpot and applicant systems such as Bullhorn, Greenhouse and Workday, plus Zapier.
- WhatsApp messaging
- WhatsApp messaging is offered as a beta add-on to the Pro plan at $49 per user per month.
- Developer tools and mobile app
- The platform menu lists developer tools and a TextUs mobile app alongside the web inbox.
Where it runs
- Web
What it works with
- Salesforce
- HubSpot
- Bullhorn
- Workday
- Greenhouse
- Zapier
TextUs is made by TextUs.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
0/31
Other SMS and chat marketing tools it is graded above
TextUs's GPA of 1.6 is higher than 0 of the 31 other SMS and chat marketing tools we grade, and level with 2.
It stands best on platforms and integrations (B, above 5 of 31) and worst on free plan and trial (F, above 0).
Its paid plans start at $299 a month, against a middle price of $38.25 for the category: 19 of the 19 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 6 tools score higher and cost less.
Each grade against the category
Every bar is all 32 SMS and chat marketing tools we grade, cut by the letter each got. TextUs’s own letter is outlined.
- DValue for moneyAbove 0 of 31
- FFree plan and trialAbove 0 of 31
- CFeaturesAbove 2 of 31
- CEase of useAbove 0 of 31
- BPlatforms and integrationsAbove 5 of 31
Price against what you get
Each dot is one of 20 SMS and chat marketing tools. Further left costs less; higher up scores better on features, ease of use and platforms. TextUs is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace TextUs you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 29 of the 31 other SMS and chat marketing tools grade higher. It costs $3,588 a year.
What you could not
- Texts to thousands of numbers, registered with the carriers.
- One mailbox that several people work at once.
- Email sent in volume that still reaches the inbox.
- The WhatsApp Business API, which Meta opens only through approved partners.
- Texts from a business number, registered with the carriers.
- It plugs into other products, Salesforce, HubSpot and Bullhorn among them, and has an API.
What this rests on. TextUs’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Heymarket, SimpleTexting, EZ Texting, Sakari and SlickText
The 5 tools TextUs is most often weighed against, with where each one differs from it.
- 2.0GPA
Heymarket
Free trial · from $49/mo
Shared inbox for business texting and email.
- TextUs also covers whatsApp messaging.
- Heymarket also covers AI agents.
- 2.4GPA
SimpleTexting
Free trial · from $23.20/mo
SMS marketing and two-way texting priced by monthly message credits.
- Only SimpleTexting lists iOS and Android apps.
- TextUs also covers shared inbox and whatsApp messaging.
- SimpleTexting also covers forms.
- 2.2GPA
EZ Texting
Free trial · from $20/mo
SMS, MMS and RCS marketing for US and Canadian businesses.
- Only EZ Texting lists iOS and Android apps.
- TextUs also covers shared inbox and whatsApp messaging.
- EZ Texting also covers qR codes.
- 2.0GPA
Sakari
Free trial · from $25/mo
SMS marketing and two-way texting with a dedicated number.
- Only Sakari lists iOS and Android apps.
- TextUs also covers whatsApp messaging.
- 2.2GPA
SlickText
Free trial · from $24.17/mo
SMS marketing with workflows and popups, every feature on every plan.
- Only SlickText lists iOS and Android apps.
- TextUs also covers shared inbox and whatsApp messaging.
- SlickText also covers forms and popups.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is TextUs free?
No. TextUs is a paid product, starting at $299 per month, 12-month term.
How much does TextUs cost?
TextUs lists 2 plans. Pro: $299 per month, 12-month term, up to 5,000 messages.
What platforms does TextUs work on?
TextUs is available on Web.
Does TextUs have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. TextUs is listed for Web.
Does TextUs have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. TextUs is listed for Web.
Is TextUs open source?
TextUs is not described as open source on its own site, as read on Nov 12, 2026.
Does TextUs have an API?
Yes. TextUs offers a public API, according to its own site.
What does TextUs integrate with?
TextUs's listing names Salesforce, HubSpot, Bullhorn, Workday, Greenhouse and Zapier.
Who makes TextUs?
TextUs is made by a company of the same name.
What are the alternatives to TextUs?
The closest alternatives to TextUs in our directory are Heymarket, SimpleTexting, EZ Texting, Sakari and SlickText.
How does TextUs compare with other SMS and chat marketing tools?
TextUs's GPA of 1.6 is higher than 0 of the 31 other SMS and chat marketing tools we grade, and level with 2.
Is TextUs good value for money?
ToolGPA grades TextUs D for value for money. Its paid plans start at $299 a month, against a middle price of $38.25 for the category: 19 of the 19 others that charge start lower.
Could I make my own version of TextUs?
To replace TextUs you would be making texts to thousands of numbers, registered with the carriers.
Where this guide comes from
The prices, plans, platforms and features were read from TextUs’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from TextUs's own pages on 12 November 2026. Its pricing page showed no price in the text our reader got, so the listing's $299 wasn't re-checked. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by TextUs. Prices change, so check textus.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- TextUs, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/textus
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "TextUs: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/textus
Know someone choosing between SMS and chat marketing tools?
Send them this guide: toolgpa.com/tools/textus/guide
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See our other guides
The best-graded SMS and chat marketing tools after TextUs, each with an Insider's Guide of its own.
- SMS & Chat Marketing Insider's GuideEvery one of the 32 SMS and chat marketing tools we grade, compared
- Chatfuel Insider's GuideAI chatbots for WhatsApp, Instagram and Facebook with a usage wallet2.6 GPA
- Interakt Insider's GuideWhatsApp and Instagram marketing, inbox and chatbots for Indian brands2.6 GPA
- AiSensy Insider's GuideWhatsApp API for broadcasts, retargeting and click-to-WhatsApp ads2.4 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what TextUs’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. TextUs is a trademark of its owner, and this guide is not made, paid for or approved by TextUs. Prices and plans change: check textus.com before you buy.