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Heymarket review (2026): is it worth $49 a month per user, billed yearly?

Shared inbox for business texting and email

Free trial · from $49/moSMS & ChatChecked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA

Black Friday: is there a Heymarket sale?

Heymarket report card

2.0GPA

Fair · out of 4.0 · graded Nov 12, 2026

Best for a shared texting inbox for teams

Heymarket gives a team one inbox for customer texts and emails. The catch is the price: $49 a person a month with a 2-user minimum, and campaigns and automations only start on Plus at $99. Message credits are billed on top, so the bill is bigger than the plan price.

Who Heymarket is for

  • Fits if a small team answers customer texts from one shared inbox
  • Works for teams already living in HubSpot or Salesforce

Who Heymarket is not for

  • Tight if you're solo: every plan has a 2-user minimum
  • Pricey if you need campaigns or automations, which start at $99 a person
  • Watch out: messages cost extra, $0.03 a credit, plus $10 a month per campaign for registration
  • Skip it if you need the API, which sits on Pro at $199 a person
See the alternatives

Why Heymarket gets a 2.0

Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.

  • DValue for money$49 a person a month on yearly billing, with a 2-user minimum, so the floor is $98. Campaigns and automations need Plus at $99 a person. The category's dearer quarter starts at $49.
  • CFree plan and trialFree trial with no credit card, but no free plan. You get a taste, then you pay.
  • CFeaturesShared inbox, broadcasts, automations and AI agents. But lists, campaigns and group messaging are missing from Standard, and API access needs Pro at $199.
  • CEase of useNo store rating on record. It's a web app with an inbox, templates, integrations and a number to text-enable, so there is setup to do.
  • BPlatforms and integrationsWeb inbox that teammates can also reach from their phones, plus Salesforce, HubSpot, Slack, Zendesk and Zapier. No desktop app on record.

What these grades rest on. Graded from this listing, whose facts were read from Heymarket's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.

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Heymarket: 2.0 GPA on ToolGPA

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Where Heymarket stands among SMS and chat marketing tools

Heymarket's GPA of 2.0 is higher than 7 of the 31 other SMS and chat marketing tools we grade, and level with 10.

It stands best on platforms and integrations (B, above 5 of 31) and worst on value for money (D, above 0).

Its paid plans start at $49 a month for each person, against a middle price of $38.25 for the category: 12 of the 19 others that charge start lower.

On features, ease of use and platforms it scores 2.3 out of 4. 3 tools score higher and cost less.

Each grade against the category

Every bar is all 32 SMS and chat marketing tools we grade, cut by the letter each got. Heymarket’s own letter is outlined.

  • DValue for moneyAbove 0 of 31, level with 5
  • CFree plan and trialAbove 15 of 31, level with 16
  • CFeaturesAbove 2 of 31, level with 20
  • CEase of useAbove 0 of 31, level with 29
  • BPlatforms and integrationsAbove 5 of 31, level with 26

Price against what you get

Each dot is one of 20 SMS and chat marketing tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.

Features, ease of use and platforms, averaged

C2.0B3.0A4.0$10$20$50$100$200$500More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessHeymarket

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart, and the best SMS and chat marketing tools at every price

Keep Heymarket, or make your own?

Keep it

To replace Heymarket you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.

That makes this kind of software worth paying for, not this one in particular: 14 of the 31 other SMS and chat marketing tools grade higher. It costs $588 a year.

What you could not

  • Texts to thousands of numbers, registered with the carriers.
  • One mailbox that several people work at once.
  • Email sent in volume that still reaches the inbox.
  • An AI agent, with the models and the safeguards behind it.
  • Texts from a business number, registered with the carriers.
  • It is priced for each person, which means accounts and billing for a team.
  • It plugs into other products, Salesforce, HubSpot and Slack among them, and has an API.

What this rests on. Heymarket’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

What is Heymarket?

Heymarket is a business messaging platform where teams send and receive texts and emails from a shared inbox. It also covers list broadcasts, campaigns, automations, RCS messages, AI agents and an API, and can text-enable an existing business number.

Worth knowing

  • Messages are billed separately in credits: the page shows $0.03 per credit and one SMS segment is 1 credit, MMS 2 and RCS rich media 3.
  • Prices shown are billed annually with a 2-user minimum; the page says monthly billing is available but does not show its price.
  • Group messaging, lists, campaigns and automations are not on Standard, and API access needs Pro.
  • A $10 per month per campaign charge covers 10DLC registration and compliance, and RCS rich media is annual-plans only.

Key features

Shared inbox
Texts and emails from many users, teams and channels land in one inbox that teammates can read and answer from desktop or their phones.
Broadcasts and campaigns
Personalized mass texts go to lists, and campaigns send a series of messages to them. Both start on the Plus plan.
Automations
Rules reply, assign chats or enroll contacts in a campaign based on keywords, timing or message sentiment.
AI agents
Q&A and scheduling agents trained on your own content answer questions and book appointments; AI Essentials and AI Advanced are tied to the Plus and Pro plans.
Text-enable existing numbers
A current business landline or number can be text-enabled or ported, and group messaging lets several contacts share one conversation.

Heymarket pricing

As of Nov 12, 2026, Heymarket is a paid product with a free trial, starting at $49 per user / month, billed annually.

Starts at
$49 per user / month, billed annually
Free plan
None
Free trial
Free trial, no credit card required
Standard$49per user / month, billed annuallyTwo-way messaging, shared inbox, unlimited contacts, templates, basic reporting and HubSpot. Minimum 2 users.
Plus$99per user / month, billed annuallyAdds lists and campaigns, automations, advanced reporting, group messaging and AI Essentials. Minimum 2 users.
Pro$199per user / month, billed annuallyAdds AI Advanced, API access, inbox transfer and advanced administration and security. Minimum 2 users.
EnterpriseCustomCustom users and feature setup, white-glove onboarding, priority support and higher message volumes.

Read from heymarket.com on Nov 12, 2026. Prices change, so confirm with Heymarket before you buy.

Pricing in detail

Ways to pay less

  • Annual discountSave up to 18% on annual billing

    The pricing page has a Monthly and Annually toggle and says annual billing saves up to 18%.

    Stated on heymarket.com

Works with

Heymarket alternatives

Common questions

Does Heymarket have an Android app?

No Android app was listed when its pages were read on Nov 12, 2026. Heymarket is listed for Web.

Does Heymarket have an iPhone app?

No iPhone app was listed when its pages were read on Nov 12, 2026. Heymarket is listed for Web.

Is Heymarket open source?

Heymarket is not described as open source on its own site, as read on Nov 12, 2026.

Does Heymarket have an API?

Yes. Heymarket offers a public API, according to its own site.

Sources for this page

The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.