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Text Request review (2026): is it worth $59.99 a month?

Business texting with a shared dashboard, priced by included texts

Free trial · from $59.99/moSMS & ChatChecked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA

Black Friday: is there a Text Request sale?

Text Request, as pictured on textrequest.com
How Text Request presents itself. Image from textrequest.com.

Text Request report card

1.8GPA

Weak · out of 4.0 · graded Nov 13, 2026

Best for a shared texting dashboard for US businesses

Text Request is a two-way and mass texting dashboard with unlimited users, from $59.99 a month for 1,000 texts. But the API starts on a $575 plan, integrations on $145, and the trial's length isn't stated.

Who Text Request is for

  • Fits if your team shares one US text line
  • Works for offices that text customers back and forth

Who Text Request is not for

  • Pricey if you grow: $145 for 2,500 texts, $295 for 6,500
  • Tight if you need the API: only Enterprise at $575 and above
  • Watch out: extra texts cost 5.8 cents each on Basic and Starter
  • Watch out: one dashboard is one text line, so more lines need a higher plan
See the alternatives

Why Text Request gets a 1.8

Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.

  • DValue for money$59.99 for 1,000 texts, with integrations from $145 and the API from $575; the middle of the category is $36.
  • DFree plan and trialTry it free, but the page gives no length or terms.
  • CFeaturesTwo-way and mass texts, sequences and payments, with the API, integrations and keywords held back for higher plans.
  • CEase of useNo store rating on record, and 10DLC sending needs to be set up.
  • BPlatforms and integrationsWeb with a Chrome extension, integrations and an API on top plans; no phone apps listed.

What these grades rest on. Graded from this listing, whose facts were read from Text Request's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.

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Text Request: 1.8 GPA on ToolGPA

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Where Text Request stands among SMS and chat marketing tools

Text Request's GPA of 1.8 is higher than 16 of the 77 other SMS and chat marketing tools we grade, and level with 10.

It stands best on platforms and integrations (B, above 19 of 77) and worst on value for money (D, above 0).

Its paid plans start at $59.99 a month, against a middle price of $36 for the category: 38 of the 50 others that charge start lower.

On features, ease of use and platforms it scores 2.3 out of 4. 6 tools score higher and cost less.

Each grade against the category

Every bar is all 78 SMS and chat marketing tools we grade, cut by the letter each got. Text Request’s own letter is outlined.

  • DValue for moneyAbove 0 of 77, level with 14
  • DFree plan and trialAbove 24 of 77, level with 16
  • CFeaturesAbove 3 of 77, level with 61
  • CEase of useAbove 5 of 77, level with 70
  • BPlatforms and integrationsAbove 19 of 77, level with 58

Price against what you get

Each dot is one of 51 SMS and chat marketing tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.

Features, ease of use and platforms, averaged

D1.0C2.0B3.0A4.0$5$10$20$50$100$200$500More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessText Request

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart, and the best SMS and chat marketing tools at every price

Keep Text Request, or make your own?

Keep it

To replace Text Request you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.

That makes this kind of software worth paying for, not this one in particular: 51 of the 77 other SMS and chat marketing tools grade higher. It costs $719.88 a year.

What you could not

  • Texts to thousands of numbers, registered with the carriers.
  • One mailbox that several people work at once.
  • Connections to other products, each kept working as those products change.
  • Texts from a business number, registered with the carriers.

What this rests on. Text Request’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

What is Text Request?

Text Request is a US business texting service for two-way conversations, mass texts, scheduled messages and sequences from a shared web dashboard. Plans are priced by a monthly allowance of texts and the number of dashboards (text lines), with unlimited users and contacts on every plan. It is part of the Esendex group and based in Chattanooga, Tennessee.

Worth knowing

  • Texts beyond the monthly allowance cost 5.8¢ down to 1.3¢ each, depending on the plan.
  • The API is only on Enterprise and higher; integrations and the Chrome extension need Starter or above.
  • The pricing page shows 20% off the first 3 months and a promo code banner; the list prices are recorded here.
  • One dashboard is one text line, so extra lines mean a higher plan or a $5 add-on on High Volume tiers.

Key features

Two-way texting dashboard
A web dashboard for conversations with customers, with unlimited users, contacts and contact groups on every plan.
Mass texts and scheduling
Send mass texts, schedule messages, and use message templates and sequences from the same account.
Payments and location requests
Text-to-pay is listed on every plan; location requests come with Starter and above.
Chrome extension and integrations
Starter and above add a Chrome extension and third-party integrations; the API arrives with Enterprise.
10DLC verified sending
Every plan is listed with 10DLC verified sending for US business texting.

Text Request pricing

As of Nov 13, 2026, Text Request is a paid product with a free trial, starting at $59.99 per month for 1,000 texts, billed monthly.

Starts at
$59.99 per month for 1,000 texts, billed monthly
Free plan
None
Free trial
Try it free; the page does not state the length or terms
Basic$59.99per month for 1,000 texts and 1 dashboard, billed monthlyTwo-way and mass texting, sequences, payments, templates and 10DLC sending. Extra texts 5.8¢. Shown at $47.99 for the first 3 months.
Starter$145per month for 2,500 texts and multiple dashboards, billed monthlyAdds location requests, unlimited keywords, a Chrome extension and third-party integrations. Extra texts 5.8¢. $116 for the first 3 months.
Corporate$295per month for 6,500 texts and 5 dashboards, billed monthlyAdds custom merge fields. Extra texts 4.9¢. Shown at $236 for the first 3 months.
Enterprise$575per month for 20,000 texts and 10 dashboards, billed monthlyAdds API access. Extra texts 3.2¢. High Volume tiers run from $890 a month for 50,000 texts to $2,900 for 250,000.

Read from textrequest.com on Nov 13, 2026. Prices change, so confirm with Text Request before you buy.

Pricing in detail

Ways to pay less

  • Other savings20% off the first 3 months

    Plan cards show a reduced price for the first 3 months, for example $47.99 against $59.99 on Basic, marked as for new customers.

    Stated on textrequest.com

Text Request alternatives

Common questions

Does Text Request have an Android app?

No Android app was listed when its pages were read on Nov 13, 2026. Text Request is listed for Web.

Does Text Request have an iPhone app?

No iPhone app was listed when its pages were read on Nov 13, 2026. Text Request is listed for Web.

Is Text Request open source?

Text Request is not described as open source on its own site, as read on Nov 13, 2026.

Does Text Request have an API?

Yes. Text Request offers a public API, according to its own site.

Sources for this page

The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.